“Item ordered on Friday not shipped until Wednesday afternoon. In my experience, it took two phone calls and two emails to get an answer on the status of the order. Not good enough. I will not shop with them again.”
“I am very pleased with the service I have received from Market Cross Jewellers. I received a £1 discount for liking the page on Facebook, my item arrived within 3 days in secure packaging and was accompanied by a 15% discount code for a future purchase.
I would definitely recommend Market Cross Jewellers to anyone.”
“Ordered an anniversary present from them, was told the day before expecting order that they were unable to process my order due to card fraud. Emailed them twice worried no response. Wont order from again. BANK has since told me my account is fine.”
“Purchased a Hugo Boss watch, which was in the sale at a good price. On receipt, however I notice a mark and some light scratches on the glass which makes me wonder if this is new stock or a return? ( watch received 10/08/2013)”
“Made a purchase via online on Tuesday, also sent queries but these went unanswered, Friday afternoon now and still haven't received notification that item has been despatched although payment has been made (website says that items will be sent out Wednesday via Recorded Delivery), order hasn't arrived yet.”