Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.76

4.8 Rating 3,375 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy. Great service”

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Posted 6 years ago

Thank you for your wonderful review, Will! It was our pleasure to help you remove your unwanted items and we hope to have the opportunity again in the future. Keep checking our website for monthly savings. Thanks for choosing MDP!

Posted 6 years ago

“Professional, courteous, punctual. They quickly removed what I had requested, checkout process was quick and simple.”

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Posted 6 years ago

That is excellent news. It was our pleasure to help you remove your items and we hope to have the opportunity again in the future. Keep checking our website for monthly savings! Thanks for choosing MDP!

Posted 6 years ago

“What a great service!! My son graduated in May and he moved back home. We needed to empty his room by the end of July (when his lease was up). I found this service on the internet and I called them for more info. The person on the phone was very helpful and knowledgeable. When we were ready, I booked the pick up online. They did exactly what they were suppose to do. Thank you!”

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Posted 6 years ago

It was our pleasure! Making that huge transition can be stressful for parents and their children, thank you for trusting us to help take some of that stress out of that situation for you. We do hope you will think of us again in the future and that you will let you will let your friends and neighbors know about our service! Thanks for choosing MDP!

Posted 6 years ago

“Scheduling was easy. Movers arrived”

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Posted 6 years ago

We always try to show up and exceed our customer's expectations! We are so glad that we were able to do this for you. We hope you will think of us in the future and that you will let your friends and neighbors know! Thanks for choosing MDP!

Posted 6 years ago

“The person picking up the mattress came on time and were very prompt in taking it out. :)”

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Posted 6 years ago

That is wonderful news! We do our very best to offer easy and quick service for our customers and we are so glad to have done this for you. We do hope you will think of us again in the future and will let your friends and neighbors know. Thanks for choosing MDP!

Posted 6 years ago

“Coordination was fast and easy. Service was prompt. They are the best way for disposing an old mattress. Very professional.”

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Posted 6 years ago

That is wonderful news! It was our pleasure to help you remove your mattress. Did you know we take other items as well? We can take furniture and appliances as well. We hope you will think of us again in the future for all of your removal needs. Thanks for choosing MDP!

Posted 6 years ago

“Great fast and on time service at a reasonable price.”

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Posted 6 years ago

That is excellent news! We try to offer those exact things to our customers and are overjoyed to know that we did just that for you. We hope you will think of us again in the future and don't forget to let your friends and neighbors know about our services! Keep checking our website for monthly savings! Thanks for choosing MDP!

Posted 6 years ago

“5 stars for the team that showed up - however they were 90 minutes past the 4 hour window I was given. They explained they received the assignment because their was an issue with the first team. I was just happy to get everything removed since a tenant was moving in the next day”

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Posted 6 years ago

Thank you so much for letting us know about your experience and I am so happy to hear that you were pleased with the team that came out to remove your items. Unfortunately, delays can and do happen throughout our routes and on occasion, there can be a reason to reassign a pickup as well. We do our very best to keep our customer as updated as possible if a situation like this does arise. I do hope you will give us another opportunity in the future. Thanks for choosing MDP!

Posted 6 years ago

“I was very pleased with the service received from Mattress Disposal Plus. The scheduling was easy. The gentleman who make the pick-up was eager to accommodate my schedule and was on time and very pleasant. I would use them again.”

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Posted 6 years ago

Thank you for that excellent review, Linda! It was our pleasure to help you remove your items and we would love the opportunity to help you again in the future. Keep checking our website for monthly savings and don't forget to tell your friends and neighbors. Thanks for choosing MDP!

Posted 6 years ago

“I’m happy with the process. I set up a time for disposal, received electronic confirmation, and then an actual phone call to fine tune the pick-up. Everything was timely and professional. I’d gladly use mattress disposal plus again.”

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Posted 6 years ago

Thank you for taking the time to let us know how we did! It was our pleasure to help you remove your unwanted items and communication is our number one priority! I am so glad to hear we really hit this one out of the park! We look forward to working with you again and we hope you will let your friends and neighbors know about us too! Thanks for choosing MDP!

Posted 6 years ago

“Fantastic service overall. The booking process is simple and easy to do online. Communication was excellent, including a timely courtesy call from the driver. Their service is very reasonably priced and the entire process hassle-free. I'd recommend it for mattress or other item disposal.”

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Posted 6 years ago

Wow! Thank you for such a wonderful review. We do our best to take the hassle out of removal for our customer and we are so glad that we were able to do that for you. We hope you will let your friends and neighbors know about our service, and that you will think of us again in the future. We look forward to working with you next time. Thanks for choosing MDP!

Posted 6 years ago

“Good communication”

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Posted 6 years ago

We do our best to communicate with our customers so there are no surprises during the pickup process. I'm so glad that we were able to do that for you! We hope you will let your friends and neighbors know about our service, and we look forward to working with you again should you have any unwanted items cluttering your space. Thanks for choosing MDP!

Posted 6 years ago

“This is a great service! The guys were prompt and courteous and they took away six pieces of furniture in less than 15 minutes flat. It was awesome! Such an easy way to get rid of old furniture or mattresses. No stress at all. Would highly recommend.”

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Posted 6 years ago

Thank you, Donna! It was our pleasure to help you remove your unwanted items. We hope you will think of us again in the future and that you will let you friends and neighbors know about our service! Keep checking our website for exclusive deals and discounts. Also, check out our blog! Thanks for choosing MDP!

Posted 6 years ago

“This service was so useful, as we don’t have a vehicle large enough to take an old mattress to the appropriate disposal site in our county. It would have been helpful to receive a notice when the service was approaching (@ 30 minute window). It seems like a common offering for pick up/ delivery/home service industry these days.”

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Posted 6 years ago

Thank you for taking the time to leave us your feedback. We require our drivers give a 30 min pre call to our customer and I will be reaching out to yours to find out what kept them from doing this. We are not able to keep our service consistent with our valuable feedback from customers like you. I am glad we were able to help you remove your items and hope you will think of us again in the future. Thanks for choosing MDP!

Posted 6 years ago

“Your website sucks. You don't have franchise I used. It was difficult to navigate . But glad my mattresses are gone. The couple who showed up we at least pleasant.”

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Posted 6 years ago

We sincerely apologize for the difficulties with our website and we would love to correct this problem. If you have a moment, could you give us a call at 877-708-8329? We do not franchise our brand, but rather have created a network of drivers nation wide to help our customers remove their items. We are always happy to help our customers get in touch with their drivers in case they are in need of an ETA or anything else that may arise. We appreciate your business and hope you will think of us again in the future. Thanks for choosing MDP!

Posted 6 years ago

“The service was terrific. Pick up person was timely, professional and tidy. Could not have asked for better service.”

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Posted 6 years ago

Wow! Thank you for such a wonderful review, Lourdes! It was our pleasure to help you remove your unwanted items. We hope you will let your friends and neighbors know about us, and that we will have the opportunity to help you again in the future. Thanks for choosing MDP!

Posted 6 years ago

“Good job.”

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Posted 6 years ago

Thank you, Richard! It was our pleasure. We hope you will think of us again in the future. Thanks for choosing MDP!

Posted 6 years ago

“These guys were very easy to schedule and even gave me a more accurate ETA when I called on the day of. They arrived promptly and made quick work of hauling out the mattress and furniture. I would use them again and recommend them to anyone.”

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Posted 6 years ago

That is wonderful to hear! We are glad we were able to take away your items and offer you excellent customer service. That is always our goal and we love to hear from our satisfied customers. We hope you will share your experience with your friends and neighbors, and that we will have another opportunity to serve you in the future. Thanks for choosing MDP!

Posted 6 years ago

“Prompt, curtious and efficient! They emailed, called, and texted, reconfirming pick up times and payment. They made everything effortless! I would absolutely use them again!”

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Posted 6 years ago

Thank you for such an excellent review! It was our pleasure to help you remove your unwanted items and we look forward to having the opportunity to serve you again in the future. We hope you will let your friends and neighbors know about us and keep checking our website for exclusive discounts. Thanks for choosing MDP!

Posted 6 years ago

“It was a little expensive, but it was important to me to dispose of my old mattresses responsibly. I appreciated the option to specify the pickup window. Luckily I was able to carry my items down to the first floor, but it's nice that there's the option to have the company carry them up or down stairs for you if you need that. Overall a good experience.”

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Posted 6 years ago

That is excellent news! We do try to dispose of every item in an eco-friendly way for a reasonable price. We are usually 20%-30% less than our competitors! We hope you will think of us again in the future. Keep checking our website for exclusive discounts for your next pickup! Thanks for choosing MDP!

Posted 6 years ago

Mattress Disposal Plus is rated 4.8 based on 3,375 reviews