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Mattress Disposal Plus Reviews

4.8 Rating 3,394 Reviews
94 %
of reviewers recommend Mattress Disposal Plus
4.8
Based on 3,394 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
He was great, helpful, and flexible with my schedule. 5 stars!
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Posted 8 years ago
It is great ! The pick-up process was simple and fast. He is nice, kind and very informative. Thanks !!
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Posted 8 years ago
Quick & easy!
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Posted 8 years ago
Great service.
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Posted 8 years ago
Great customer service. Very easy to schedule s pickup. They showed up on time and were very professional.
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Posted 8 years ago
THEY NEVER SHOWED UP.That's all you need to know. I booked an appointment, received confirmation the day before, then no one showed up. No call, no text, no email, no warning at all. Just plain didn't show up.I called and emailed and went to their website and used the "Chat" feature to try and figure out what was going on, but could not get in contact with anyone. I received an email well after my appointment, but the email said nothing about why they never showed up, or if they would be coming later (or the next day), or even apologizing for the inconvenience. I would give them 1.5 stars because they issued a prompt refund, but I would still absolutely avoid this company at all costs. I've never written a Yelp review before but felt compelled to warn people about how untrustworthy this company is. I probably should have been tipped off by Yelp warning me that they pay for good reviews...
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Posted 8 years ago
Overall great experience, fast and easy pick up
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Posted 8 years ago
He was very professional and even came in a light rain! Thanks for making getting rid of a mattress so easy!
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Posted 8 years ago
Everything went as advertised. Taurus was awesome, efficient, professional and arrived early within my scheduled window of delivery.\nGreat service all around.
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Posted 8 years ago
I booked these guys since they had by far the lowest price out of the options I had here in New York. Was a bit skeptical after reading the reviews on Yelp, but my pickup arrived right at the beginning of my specified window, had ample communication and the pickup was done within 20 mins. It seems they outsource to third parties since my pickup arrived in a personal van, so don't expect white glove treatment, but as far as a combination of service and price you can't beat this offering.
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Posted 8 years ago
From the appointment booking to the pick up, this process was easy and efficient. Kevin called to confirm a good time to pick up within the 4-hour window and it took all of 5 min max to complete the removal.
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Posted 8 years ago
Great service! Efficient and friendly! Thanks for everything!
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Posted 8 years ago
Quick and easy pick up - showed up right on time. Would recommend.
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Posted 8 years ago
Quick efficient
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Posted 8 years ago
communication was excellent, service was excellent. would use these folks again in a heartbeat!
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Posted 8 years ago
Nice guys. Thank you!
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Posted 8 years ago
Excellent
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Posted 8 years ago
I appreciate the professionalism and great service! Would definitely recommend this company.
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Posted 8 years ago
Very professional and courteous
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Posted 8 years ago
Fantastic! Miles and Mark were outstanding and professional. \n\n10 Stars
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Posted 8 years ago
Mattress Disposal Plus is rated 4.8 based on 3,394 reviews