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Mattress Disposal Plus Reviews

4.8 Rating 3,394 Reviews
94 %
of reviewers recommend Mattress Disposal Plus
4.8
Based on 3,394 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
I received email and phone follow-up during the process of my pick-up request.
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Posted 8 years ago
Great service great people!!! Thank you
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Posted 8 years ago
Super nice guys! Well done
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Posted 8 years ago
Thank you for the quick and easy service!
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Posted 8 years ago
Used the website to make the order, got text and email updates and they came on time. I asked for next day pick up of a mattress and they came right on time, even b slightly early. Great job
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Posted 8 years ago
Timely and professional. Would use againí ?í±?
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Posted 8 years ago
Very helpful! Online form easy to complete. Arrived during specified time window, kept in touch by phone and text re pickup time. Would definitely use again.
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Posted 8 years ago
Bought my mattresses online. Saved a ton but didn't have the benefit of havign the mattress store haul away my old ones. This was a very painless process. These guys were the least expensive in SF for disposal not through the Waste Management. They came when they said. They called 30 minutes before they arrived. I got a text they were almost here, when they arrived and another to confirm that they had taken my stuff. Very professional. Very courteous. Worth it!
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Posted 8 years ago
I have copied this from my Yelp review for the company, and I honesty have nothing but negative things to say. Please see below for full review:"I've never written a Yelp Review before, and I never felt the need to before dealing with this awful business. I set up an order and canceled it within 3 hours BEFORE they had even processed the order, but they still won't provide a full refund. The pickup date wasn't for a week, and no work had been done on their end, yet they still made money off of a cancelled order. Called and the customer service manager refused to do anything, and now I'm waiting 15 days so that I can dispute the transaction with the bank. Do not use this place!! The hassle far outweighs any benefits.
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Posted 8 years ago
We had such a hard time finding someone to take away our old king size mattress! These guys were great, excellent communication, showed up on time and I could not have asked for anything more. The price much better then 800-got-junk or any other service.
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Posted 8 years ago
They called me to confirm pick up time and were prompt and quick.
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Posted 8 years ago
Made the appointment for the next day, the truck was here for about three minutes and the mattress was gone.
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Posted 8 years ago
A seamless process from start to finish, with A+ just-right communication, action, and follow-up.Thanks for a great hassle-free experience and for the mattress-sized empty space in my house!
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Posted 8 years ago
5 star you can always count on Costco to stand behind what they sell
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Posted 8 years ago
Making the appointment was easy and quick! The day of delivery they texted and called giving me a spot on approximation of when they were going to arrive.
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Posted 8 years ago
The team was in touch with me about arrival times in my chosen 4-hour window, arrived, and removed a queen mattress, box spring, and large couch quickly. Would recommend! Much easier than hauling the stuff out myself and trying to find a way to get it donated without a truck.
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Posted 8 years ago
5 stars!
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Posted 8 years ago
Very easy transaction! Thank you
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Posted 8 years ago
Right on time, kept me posted, what`s not to like?
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Posted 8 years ago
Very quick and professional. Thank you
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Posted 8 years ago
Mattress Disposal Plus is rated 4.8 based on 3,394 reviews