Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.76

4.8 Rating 3,375 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a good experience. The whole procedure was very easy and the pick-up was right on time.”

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Posted 5 years ago

“Great job. Showed up right in the middle of the pick up windows, and gave a 30 minute warning. Would use again.”

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Posted 5 years ago

“The men came when they said they would. They were very pleasant and did the job in a few minutes.”

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Posted 5 years ago

“Professional and communicative. Great job!”

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Posted 5 years ago

“Excellent service, reasonable cost.”

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Posted 5 years ago

“On time. Quick service”

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Posted 5 years ago

“Super professional and very quick!”

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Posted 5 years ago

“It was not a very professional job (one guy, no truck - small suv) but, having said that, he got the job done for me without incident. Thank you.”

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Posted 5 years ago

“The two gentlemen from the company alerted me they were on the way, showed up on time, and did a nice job handling the mattress and removing it from my home. Thank you!”

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Posted 5 years ago

“Arrived on time after a call to tell me they were on their way. No nonsense, hard workers had my stuff cleared out in no time. Great service.”

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Posted 5 years ago

“On time and quick. Called in advance as promised.”

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Posted 5 years ago

“Poor communication from the associates. Pickup time was missed and if the associates had just agreeded to give me the phone number for the driver it would have saved me time and headaches.”

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Posted 5 years ago

“Quick and easy! The company's workers showed up within the timeframe and called to verify the pickup location. They were polite and professional.”

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Posted 5 years ago

“Wow, Mattress Disposal Plus was so easy! I booked my appointment, got a confirmation, and when the day arrived, it was so easy! The guys that helped out were in and out in less than 10 minutes (I only had two items). Overall a great service, and will definitely use again in the future!”

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Posted 5 years ago

“Excellent delivery and handling.”

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Posted 5 years ago

“Very easy process. Great way to properly dispose of an old mattress. I would definitely use the service again.”

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Posted 5 years ago

“Load Up company took nearly 2 hours to arrive after they called. Three men showed up to pick up the mattress set in a pick up truck. One complaint is that one of the guys went into my personal bathroom (which the door was closed) used it without permission. I know this because upon them leaving I went to my bathroom to discover the seat was wet and a bottle of cleaning supply was turned over. To answer the following questions: I couldn't communicate directly with the company, I did not have a number or email. This pick up was scheduled through the company I had purchased the mattresses from. The company I purchased the mattress set from (Big Fig) scheduled my pick up. I received and email from LOAD UP confirming the pick up for the day and time I agreed. The company never showed on the agreed scheduled day and time. I called (Big Fig) to find out the company wasn't coming. Load up company told Big Fig that they had tried to get in touch with me by texting me (my number doesnt have texting) that they left me a voice message, and sent me an email to reschedule the appt. None of which happened. I received the original confirmation email and that was all. Would I recommend Load Up company? No, not based on my experience with them before the actual pick up and when they did show up by using my bathroom without permission.”

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Posted 5 years ago

“Two guys arrived on time, were polite, and quickly carted the mattress away.”

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Posted 5 years ago

“The pick up was efficient and folks were friendly. I would have appreciated a proactive call on the delay (due to a tire blowout) such that I could have adjusted plan accordingly.”

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Posted 5 years ago

“When you need to move something and don't know how you're going to do it. Mattress Disposal Plus made it real easy. Easy to book on line, easy to get a price and you can get the job done without a long wait.”

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Posted 5 years ago

Mattress Disposal Plus is rated 4.8 based on 3,375 reviews