Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.76

4.8 Rating 3,389 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,389 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My "poor" rating is based on my experience with Mattress Disposal's pick up scheduling. No one showed up to the first 4 hour window I requested and when I called I was told initially that their driver was very delayed. I got a call an hour later saying that due to a personal emergency the driver wouldn't be able to make it all. Understandable, things happen. However, I requested a new pick up date, was told that they would have to call me back to confirm after they'd spoken to their dispatch team. I never heard back, and when I called to confirm I was given a new, entirely different, pick up time and date. Ultimately, third time was a charm and their drivers showed up, communicated their arrival time very well, and were very polite. So all in all, it could have been a better experience without the scheduling hiccups.”

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Posted 6 years ago

“The gentleman who came to pickup my mattress was a very nice man. Very courteous and very professional. it was a great experience , thank you.”

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Posted 6 years ago

“Great service. Kept us well updated on time of pickup.”

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Posted 6 years ago

“Very pleased with Mattress Disposal Plus. It was easy to schedule a pickup through their website. Their team arrived on time and was pleasant, efficient and professional. Would definitely hire them again.”

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Posted 6 years ago

“Prompt, courteous and professional. Couldn’t ask for better service.”

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Posted 6 years ago

“Excellent!”

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Posted 6 years ago

“On time, friendly and efficient. Could not ask for anything more.”

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Posted 6 years ago

“I appreciated the clear convenient online process for arranging the collection. We bought a plastic cover, left the mattress outside, and never knew when the guys came. So easy! This is our second time to use this service with great results.”

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Posted 6 years ago

“Easy process to set up pickup. Got it done within 24 hours. Pickup itself done timely and expeditiously.”

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Posted 6 years ago

“Very easy to schedule. Two very courteous men showed up to remove my old queen mattress from a second story bedroom. They had it out of my house in 5 minutes!”

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Posted 6 years ago

“The team arrived right as promised and quickly loaded up the unwanted furniture. They were quick and courteous.”

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Posted 6 years ago

“Good pickup service friendly people working for you”

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Posted 6 years ago

“They showed up within the window they were expected and were very friendly. They removed a mattress and dresser and were gone in a flash. I was very happy with this service. It was a reasonably priced way to get rid of heavy/bulky items.”

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Posted 6 years ago

“The people picked up the mattress when they said they would. It went smoothly without any problems. I thought your price was high; otherwise everything was great.”

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Posted 6 years ago

“The guys who came were prompt, efficient, so nice, and were in and out of here no problem. Super convenient service that I'd recommend to others!”

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Posted 6 years ago

“Everyone we worked with was really great. We made some changes to our order and it was handled very professionally.”

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Posted 6 years ago

“On time, in and out.”

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Posted 6 years ago

“LoadUp/Mattress Disposal Plus men arrived well within the time frame when I was told to expect them; they were pleasant, efficient, and worked together well. I would recommend them to other people for similar jobs.”

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Posted 6 years ago

“The team from Mattress Disposal was on time, organized, quick,courteous, and helpful. They were careful not to damage the other furnishings. They are a great team and we will definitely use them again and recommend them to our friends. Thank you for a job well-done.”

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Posted 6 years ago

“Very efficient removing our twin beds. Nice people.”

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Posted 6 years ago

Mattress Disposal Plus is rated 4.8 based on 3,389 reviews