Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,394 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The drivers called me the night before and never showed up the next day. When a driver did show up the following day she tried to get my mom to pay her again. My mom didn't have any cash and sent her away not knowing I had already paid for it online. The driver refused to come back and pick up the mattress. She asked me who was going to pay for her gas money. The company couldn't even track her down and so I asked for my money back. This was the worst experience. I called another company and they came out the same day.”

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Posted 8 years ago

“A fine and lovely gentleman.”

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Posted 8 years ago

“Friendly and efficient. He made sure I wasn`t rescheduled which I really appreciate!”

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Posted 8 years ago

“I made the appointment and prepaid only to have them cancel when I called to confirm and ask for a more definitive time window on the appointment day! They claimed the driver had a "family emergency and had to leave town"... If I haven't called to check they'd probably have wasted my time waiting all day before they called me. I had to rush around and find another service which charged me more just to get the old furniture removed before the new furniture was delivered. I still have to confirm they've even processed my refund. Inconvienced and Disappointed!”

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Posted 8 years ago

“It was a super easy process. I set a time frame and they came within that time frame! I also put the furniture on the curb so I didn't even need to be home. They called before they came and I received an email when it was taken care of. The prices were also incredibly reasonable compared to many other companies.”

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Posted 8 years ago

“Mike was amazing. Highly recommend”

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Posted 8 years ago

“They are the best. Well informed before arrived”

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Posted 8 years ago

“Very good”

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Posted 8 years ago

“Mike took a couch, mattress, and dresser off my hands in less than half an hour. Fantastic service. Lots of feedback and follow-up opportunities leading up to the pickup.”

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Posted 8 years ago

“Great experience! They did not keep me waiting and had my mattress and box spring out of my house quickly, professionally, and with a smile on their faces. Could not have asked for better service.”

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Posted 8 years ago

“Great service and very polite. Thank you!”

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Posted 8 years ago

“great job”

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Posted 8 years ago

“Excellent!!!”

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Posted 8 years ago

“Ryan was quick.”

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Posted 8 years ago

“Fantastic! Quick, efficient, and all-around perfect”

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Posted 8 years ago

“Very professional \nThank you”

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Posted 8 years ago

“Friendly, easy experience”

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Posted 8 years ago

“Marcos was wonderful. Courteous and hardworking!”

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Posted 8 years ago

“Appreciated Tony coming out of his way to fit me in after missing our intial pick-up due to truck problems...very courteous..very professional”

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Posted 8 years ago

“??????It was very good”

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Posted 8 years ago

Mattress Disposal Plus is rated 4.8 based on 3,394 reviews