MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,443 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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07708224408

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MAUVAIS 1 star review on 18th March 2025

Luis Enrique Lopez

Anthony Santiago

Wayne Mann

Dashawn Caldwell

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No reply to email for faulty goods. Cheap materials for t shirt. I cut it up and used it and clean”

Helpful Report

Posted 6 years ago

Hi Trevor I am sorry to hear you have had a bad experience with us. We have looked through our emails and cannot find any emails from you in regards to a faulty product. Customer satisfaction is key for us and we would always replace any items that are deemed as faulty. If you would like a replacement please email us at support@mauvais.co.uk along with photos and we will get resolved for you asap.

Posted 6 years ago

“Brilliant”

Helpful Report

Posted 6 years ago

Hi Mike, We are so glad to know that you had a great experience with us. We look forward to seeing you again :)

Posted 6 years ago

“Awful quality”

Helpful Report

Posted 6 years ago

Hi Tom, We’re so sorry to hear about your experience with our Houndstooth Cropped Trousers. We aim to offer customer satisfaction for all of our customers and would welcome any feedback you may have. Our Houndstooth Cropped Trousers has consistently been one of our best sellers with an extremely low return rate so we are saddened to hear that they were not of your liking. Many Thanks

Posted 6 years ago

MAUVAIS is rated 3.9 based on 2,443 reviews