MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.93

3.9 Rating 2,440 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,440 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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07708224408

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top tier brand”

Helpful Report

Posted 2 years ago

Hey Kobi, Thanks for taking the time to leave us a great review, we really appreciate all your support :)

Posted 2 years ago

“Good fit, very nice quality.”

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Posted 2 years ago

“Excellent quality and looks amazing!”

MAUVAIS 5 star review on 2nd February 2022

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Posted 2 years ago

Hi Roberto, Thanks for taking the time to leave us a great review, and the outfit looks great! :)

Posted 2 years ago

“Great fabric”

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Posted 2 years ago

Hey Christopher, Thanks for taking the time to leave us a great review, we really appreciate it! :)

Posted 2 years ago

“Fits perfectly! I love the way the sweater conforms to my body type. Stylish and very comfortable to wear!”

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Posted 2 years ago

Hey Ryan, We are really glad to hear you love your order! Thanks for taking the time to leave us a great review.

Posted 2 years ago

“Tighter fitting than what was originally advertised but regardless are a very nice style”

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Posted 2 years ago

Hi Matthew, We are really sorry to hear you had issues with the sizing - please feel free to contact us on Instagram @mauvais or email (support@mauvais.co.uk) so we can help further :) Thanks for taking the time to leave us a review!

Posted 2 years ago

“Great product and fits excellent! Will definitely buy more products.”

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Posted 2 years ago

Hey William, We are really pleased to hear you are happy with your order! Thank your for your feedback and taking the time to leave a great review :)

Posted 2 years ago

“Fantastic company, amazing quality clothing and very reliable. I have 3 jackets and one tshirt from Mauvais and all are perfect, delivery is very fast. My most recent purchase was the black textured cargo jacket the quality is next level I absolutely love the jacket. I have the blue and burgundy cargo jackets as well and they are unreal. Only thing I would say is website photos can be a little bit weird the burgundy jacket was actually a nicer colour in person that on the website one photo made the jacket look a dark colour then the next it looked lighter and washed out, however after seeing a video on Instagram of the jacket I didn’t hesitate to order and I definitely wasn’t disappointed when I received the jacket. Definitely will be ordering again soon!”

Helpful Report

Posted 2 years ago

Hey Paul, We are so glad you are happy with all of your orders from us, and we are so grateful that you took the time to leave us a great review :) We also really appreciate your feedback about the website images and we will make sure this is looked into!

Posted 2 years ago

“Item was too small. Labels as a 34 but measured a 32”

Helpful Report

Posted 2 years ago

Hi Gary, Please message us on Instagram @mauvais or email us support@mauvais.co.uk so we can investigate this further for you - we are more than happy to help.

Posted 2 years ago

“All my order arrived on time and they fit perfectly”

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Posted 2 years ago

Hey Saikou, Thank you for taking the time to leave us a great review! We are really glad to hear you love your order and that it arrived in good time :)

Posted 2 years ago

“I was skeptical at first but after I sent an email and received a prompt response I went forward. I'm glad I did. Fast delivery and great quality and true to size.”

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Posted 2 years ago

Hey Liz, Thank you for taking the time to leave a great review for us - we really appreciate it! :) We are so glad to hear you have had a great experience with us, and that you love your order! We look forward to seeing you again soon.

Posted 2 years ago

“I still have not heard any updates regarding the recent purchase that I haven't yet received.”

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Posted 2 years ago

Hi Dushan, I have emailed you regarding an update on your claim. It is still being looked into, and we are doing everything we can to get this resolved as soon as possible.

Posted 2 years ago

“Great quality of clothes. Fits perfect”

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Posted 2 years ago

Hey Deonta, We are really glad to hear you're happy with your order! Thanks for taking the time to leave us a great review and we can't wait to see you representing Mauvais!

Posted 2 years ago

“Quality material and quick delivery”

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Posted 2 years ago

Hey Lorraine, We are so glad to hear you love your order and it arrived in good time! Thanks so much for taking the time to leave a great review for us, we really appreciate it :)

Posted 2 years ago

“Good quality”

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Posted 2 years ago

Hey Aline, We are so glad to hear you love your order! Thanks so much for taking the time to leave a great review for us, we really appreciate it :)

Posted 2 years ago

“The shipping speed was excellent and the clothes are of good quality. Really got interested in the products due to seeing the fit on Tyler P.”

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Posted 2 years ago

Hey Barak, We are so glad to hear you love your order and it arrived in good time! Thanks so much for taking the time to leave a great review for us, we appreciate you :)

Posted 2 years ago

“Terrible quality and not the right sizes, won't be going back still waiting for my refund and no contact”

Helpful Report

Posted 2 years ago

Hello, Thanks for your review. Please email us on support@mauvais.co.uk or message us on Instagram @mauvais so we can rectify this issue.

Posted 2 years ago

“Delivery was fast the fit was flyy lots of compliments”

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Posted 2 years ago

Hey Melvin, We are so glad to hear you love your order and it arrived in good time! We really appreciate your great review, it means a lot :)

Posted 2 years ago

“The products received are amazing. Thank you Mauvais. I will be purchasing additional products from your company. Great job!!!”

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Posted 2 years ago

Hey Chauncey, Thanks for leaving a great review, we look forward to seeing you again soon :)

Posted 2 years ago

“My purchase experience was overall good. I will purchase again. My only issues are that so many of the items are always out of stock in my size. The sizing and fit can be the most confusing thing when purchasing clothes online. However, the outfit that I bought, which is one of the ones he wore in a video, fits me perfectly, and the material is very nice. It's top notch.”

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Posted 2 years ago

MAUVAIS is rated 3.9 based on 2,440 reviews