MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,445 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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07708224408

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MAUVAIS 1 star review on 18th March 2025

Luis Enrique Lopez

Anthony Santiago

Wayne Mann

Dashawn Caldwell

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 4 years ago

Hey Andres, Thanks for your support with the brand, we are pleased you love the clothes! We really appreciate your support and you taking the time to leave a great review - it means a lot :)

Posted 4 years ago

“Great service. Shirt fits great. I was pleasantly surprised with how high quality the shirts feel.”

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Posted 4 years ago

Hey Lemuel, We are so pleased you are happy with your order and had a great experience with us. Thank you for your support, and for taking the time to leave a great review!

Posted 4 years ago

“Very good design . Love the clothes that I brought”

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Posted 4 years ago

Hey Randal, We really appreciate your feedback, and we are pleased you love your clothes! Thanks for taking the time to leave a great review, it means a lot :)

Posted 4 years ago

“Good fit good quality 👍”

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Posted 4 years ago

Hey John, We are so glad to hear you love your order. Thanks so much for taking the time to leave a great review for us, we really appreciate it :)

Posted 4 years ago

“Very good thankyou”

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Posted 4 years ago

Hey Joshua, We are so glad to hear you are happy with your order. Thanks so much for taking the time to leave a great review for us, we really appreciate it :)

Posted 4 years ago

“Great design firstly and the quality is on point. I really love this brand, it's very unique in its taste but not too much at the same time. I love the fact its a brand runned by young lads big up Iam fan.”

Helpful Report

Posted 4 years ago

Hey Vuka, We are really pleased you are happy with your order! Thanks so much for your support, and for taking the time to leave a review - we appreciate it :)

Posted 4 years ago

“Good quality clothing and very reliable.”

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Posted 4 years ago

Hey Cameron, We are so glad to hear you are happy with your order! Thanks so much for taking the time to leave a great review for us, we really appreciate it :)

Posted 4 years ago

“Didn’t fit and shrunk”

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Posted 4 years ago

Hey Connor, we would advise to follow the washing label to avoid the product shrinking.

Posted 4 years ago

“Merci beaucoup”

Helpful Report

Posted 4 years ago

Hey Jael, Thanks for taking the time to leave a great review, we look forward to seeing you again soon :)

Posted 4 years ago

“Arrived very late and didn’t fit”

Helpful Report

Posted 4 years ago

Hey Jake, over the Xmas period we faced some delays due to shortage of staff (COVID) and due to the frequency of orders that we received.

Posted 4 years ago

“Not too impressed with the quality tbh. For the price I paid, I could've gotten a few items of better quality from Zara with items that weren't made in China. Pants are almost paper-thin, garments came in a cheap plastic bag, not what you would expect from what's supposed to be a premium brand, but typical of Chinese products. Expected more from this big over-hyped brand. All in all, packaging was poor, garments feel cheap, WAAAAy too expensive, not to mention I live in Canada and got hit with $50 extra for customs tax. All things considered, doesn't look how I thought. Extremely disappointed. I want to send it back, but I'll get hit with customs tax again. I Gotta take this one on the chin I suppose. Shirts alright I guess, for a Chinese garment. Definitely won't be buying anything else from them ever again.”

Helpful Report

Posted 4 years ago

Hey Ryan, we are really sorry to hear about this - We pride ourselves in the quality of our products, so if you feel that these are not up to standard then please reach out to us so we can get this resolved for you. In regards to import fees, being that we are a UK company, you have to be prepared for fees charged by your Government and we do make people aware of this on our website. We use different countries for different fabrics and make sure that the materials we use are above standard for our price point - Please reach out to us via DM on Instagram or Facebook so we can get this sorted out :)

Posted 4 years ago

“Pants are cheaply made. Wore one time, now the button is hanging on by a thread…”

Helpful Report

Posted 4 years ago

Hey Bruce, sorry to hear about this - Can you send us over a DM so we can get this resolved?

Posted 4 years ago

“Ich habe meine Bestellung noch nicht erhalten”

Helpful Report

Posted 4 years ago

Hey Lukas, if your order has still not been received then please reach out to us so we can find out what is going on

Posted 4 years ago

“Great quality and super fast delivery”

Helpful Report

Posted 4 years ago

Hey Victoria, We are so glad to hear you love your order and it arrived in good time! Thanks so much for taking the time to leave a great review for us, we really appreciate it :)

Posted 4 years ago

“The outfit that I shopped was amazing it looks like so fit to me I love it I can’t stop shopping you gays”

Helpful Report

Posted 4 years ago

Hey Saad, We are so glad you love your new outfit! Thanks for taking the time to leave us a great review - we look forward to seeing you again soon :)

Posted 4 years ago

“leg holes didnt stretch at all, i literally couldnt get my feet into the pants”

Helpful Report

Posted 4 years ago

Hey Jake, We are really sorry to hear you had issues with the sizing of the trousers. Please message us on Instagram @mauvais or email us on support@mauvais.co.uk so we can get this resolved for you!

Posted 4 years ago

“It was a pleasant experience. I really like my pants!”

Helpful Report

Posted 4 years ago

Hey Jeffrey, We're really glad you love your order and had a great experience with us :) Thanks for taking the time to leave a great review.

Posted 4 years ago

“The paint it's too small”

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Posted 4 years ago

Hey Ronel, Please feel free to get in touch with us on Instagram @mauvais or email us on support@mauvais.co.uk so we can get this resolved for you :)

Posted 4 years ago

“I need to know how I can send them back, the length is too short way too short and I want to see how I can order another pair for replacement, hopefully at a longer length.”

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Posted 4 years ago

Hey Christopher, Please contact us on Instagram DM @mauvais or email us at support@mauvais.co.uk so we can help with the returns process.

Posted 4 years ago

“Great customer Service”

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Posted 4 years ago

Hey Michael, Thank you for taking the time to leave a great review, and we are glad our Customer Service team were able to help! :)

Posted 4 years ago

MAUVAIS is rated 3.9 based on 2,445 reviews