MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,445 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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07708224408

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MAUVAIS 1 star review on 18th March 2025

Luis Enrique Lopez

Anthony Santiago

Wayne Mann

Dashawn Caldwell

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good thanks although post office didn’t deliver it for a full week and should of been 48hrs”

Helpful Report

Posted 4 years ago

“Premium high quality clothing. The material and the way these clothes are made is extremely impressive and made to last. Great craftsmanship and designs. It’s just different! I really love their clothes line!”

Helpful Report

Posted 4 years ago

Hey Clarence, We are so glad to hear you love your order and all the clothing you received! Thanks so much for taking the time to leave a great review for us, we really appreciate you.

Posted 4 years ago

“Horrendous customer service so far. Still waiting for my refund weeks later”

Helpful Report

Posted 4 years ago

Hi Ben, Please contact us on Instagram DM @mauvais or email us on support@mauvais.co.uk and we will ensure you are replied to immediately.

Posted 4 years ago

“So happy with the quality of the garms! Well worth it, you’ve got a loyal customer in me”

MAUVAIS 5 star review on 4th January 2022

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Posted 4 years ago

Hey Mosa, The outfit looks great and we are so glad to hear you are happy with your order :) Thanks for taking the time to leave a great review, have a great day!

Posted 4 years ago

“I love the clothing unfortunately I didn’t receive my second order I’m very upset due to the delivery service”

Helpful Report

Posted 4 years ago

Hey Takyna, Thank you for taking the time to leave us a review. I believe this issue has been resolved by our customer service team and you received a full refund for the order, but if this has not been resolved please email us on support@mauvais.co.uk

Posted 4 years ago

“In love with my purchase..great quality must say.”

Helpful Report

Posted 4 years ago

Hey Shane, We are so glad to hear you love your order! Thanks so much for taking the time to leave a great review for us, we really appreciate it :)

Posted 4 years ago

“Quality items, fast delivery and unique designs. Keep it up”

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Posted 4 years ago

Hey Sonia, We are so glad to hear you love your order and it arrived in good time! Thanks so much for taking the time to leave a great review for us, we really appreciate it :)

Posted 4 years ago

“Came in great timing. Feels good and look good. Fits perfect definitely shopping some more.”

Helpful Report

Posted 4 years ago

Hey Jamah, We are really glad to hear you love your new order, and it came in good timing! We look forward to seeing you again in future, and thanks for taking the time to leave a review.

Posted 4 years ago

“Very classy polished signature look. Great quality clothing. The delivery was very prompt on time and ordering was easy to navigate. Thank you. Lisa”

Helpful Report

Posted 4 years ago

Hey Lisa, We are really glad to hear you love your new order, and it came in good timing! We look forward to seeing you again in future, and thanks for taking the time to leave a review.

Posted 4 years ago

“Amazing fits”

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Posted 4 years ago

Hey Ben, Thanks for taking the time to leave a great review, and we are glad you love your Mauvais fits :)

Posted 4 years ago

“Mauvais never let's me down. Great fit, lovely detail and another piece to the collection”

Helpful Report

Posted 4 years ago

Hey Ashton, We are really glad to hear you love your new order! We look forward to seeing you again in future, and thanks for taking the time to leave a review.

Posted 4 years ago

“Excellent quality and very prompt delivery”

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Posted 4 years ago

Hey Pamela, We are really glad to hear you love your new order, and it came in good timing! We look forward to seeing you again in future, and thanks for taking the time to leave a review.

Posted 4 years ago

“It was really good I posted the photos on my IG page @herveunashamed”

MAUVAIS 5 star review on 3rd January 2022

Helpful Report

Posted 4 years ago

Hey Herve, We are really glad to hear you love your new order, and the outfit looks great on you! We look forward to seeing you again in future, and thanks for taking the time to leave a review.

Posted 4 years ago

“Excellent materials”

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Posted 4 years ago

Hey William, We are really glad to hear you're happy with your order and thank you for taking the time to leave us a review :)

Posted 4 years ago

“Quality of the shirt great Fits true to size.”

MAUVAIS 5 star review on 2nd January 2022

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Posted 4 years ago

Hey Aline, We are so glad to hear you are happy with your order and the outfit looks great on you! Thank you for taking the time to leave a review :)

Posted 4 years ago

“I purchased 2 golf style shirts. They both fit amazingly which caused me to look for additional shirts to prefer. Sadly there isn’t a much variety of colors especial white. All in all I am very pleased with the 2 items I received. Oh yeah also… I live in Panamá 🇵🇦 which is a tropical country, it would be great if your shirts were a bit more made for the summer months. The quality is great yet I would prefiere a lighter weight garment.”

Helpful Report

Posted 4 years ago

“I love my purchases very good quality and just love wearing it bough an item for a friend for Xmas and he totally love it asked me for the website I’ve love it”

Helpful Report

Posted 4 years ago

Hey Christopher, We are really glad to hear you love your new order! We look forward to seeing you again in future, and thanks for taking the time to leave a review.

Posted 4 years ago

“Déçu En plus des frais de port élevés nous avons dû payer des frais de douanes. Si vous habitez à l’étranger les pantalons reviennent chers!! De plus sur deux modèles de même taille, un pantalon n’allait pas du tout. Nous ne l’avons pas renvoyé de peur de payer des frais supplémentaires. Bref nous n’avons pas fait une bonne affaire.”

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Posted 4 years ago

“Love my new pants from y’all……wish I didn’t have to pay $24 for shipping g”

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Posted 4 years ago

Hey Michael, We are super happy you are pleased with your new trousers! We know that shipping can be expensive and we are really sorry about this - we try to make it as quick and reliable as possible which is why it costs slightly more than expected. Thank you for your support, and taking the time to leave us a great review :)

Posted 4 years ago

“Good ,quick delivery”

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Posted 4 years ago

Hey Katarzyna, We are really glad to hear you love your new order, and it came in good timing! We look forward to seeing you again in future, and thanks for taking the time to leave a review.

Posted 4 years ago

MAUVAIS is rated 3.9 based on 2,445 reviews