MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,445 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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MAUVAIS 1 star review on 18th March 2025

Luis Enrique Lopez

Anthony Santiago

Wayne Mann

Dashawn Caldwell

179

Anonymous

Anonymous // 01/01/2019

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“Great product”

Helpful Report

Posted 4 years ago

Hey Scott, We are so happy you love your order! Thanks for taking the time to leave a great review, it is appreciated :)

Posted 4 years ago

“Did fit like the picture”

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Posted 4 years ago

“Nice stuff, but definitely not tall/plus size inclusive and customer service is almost nonexistent.”

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Posted 4 years ago

Hey Kimberly, Thanks for taking the time to leave us a review. We are really sorry you have not had a great experience with us, please feel free to reach out by email or Instagram so we can improve.

Posted 4 years ago

“Very good product”

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Posted 4 years ago

Hey Zakariye, We are so pleased you're happy with your order! Thanks for taking the time to leave a great review, we really appreciate it :)

Posted 4 years ago

“Love the product, quality material and fits well. Look forward to my next purchase.”

Helpful Report

Posted 4 years ago

Hey Russ, We are so glad you're happy with your order, and love your new clothes :) Thanks for taking the time to leave a great review, we really appreciate it!

Posted 4 years ago

“Very Stylish, everything fits Perfectly”

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Posted 4 years ago

Hey Ryan, Thanks for taking the time to leave us a great review! We are really pleased you're happy with your order :)

Posted 4 years ago

“Hello Duty wasn’t in the delivery costs. I have pay 16€ delivery and 40 extra duty it’s way to expensive. Drip is nice 👍🏼”

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Posted 4 years ago

Hey Martin, Thanks for taking the time to leave a review for us :) We are really glad you love your new drip, and we are really sorry for the import/duty fees. We are aware these can be expensive and we are looking for ways to improve the delivery fees.

Posted 4 years ago

“Haven't received my order. Ordered a jumper on 5th December as a Christmas present. The order got lost, communication was slow and not completely helpful. Was told the reorder would be with me by the 23rd, however, I wasn't given a tracking number and still haven't received my order on the 26th. Very disappointed.”

Helpful Report

Posted 4 years ago

“The shirt felt smaller than a 2XL. The pants are very comfortable. The jacket is very stylish.”

Helpful Report

Posted 4 years ago

Hey Chandler, We are really sorry to hear the shirt didn't fit as expected, but we are really pleased you're happy with the trousers and jacket you received :) We will make sure your feedback goes to the right team, and thank you for leaving a review!

Posted 4 years ago

“Very good material”

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Posted 4 years ago

“Very fast device and excellent quality items.”

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Posted 4 years ago

“Love the clothes great look fits great”

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Posted 4 years ago

“My hoodie did not fit and it cost $125 just to send it back to you guys. That’s extremely unfair. I can’t even wear the hoodie now”

Helpful Report

Posted 4 years ago

“The return process is incredibly difficult. It costs more in return shipping for the jacket than the cost of the jacket itself, so now I am stuck with this item. Very inefficient and poor business practice.”

Helpful Report

Posted 4 years ago

“phenomenal and the clothes have very high quality”

MAUVAIS 5 star review on 24th December 2021

Helpful Report

Posted 4 years ago

“Good quality clothing really fast shipping my new store”

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Posted 4 years ago

“I received the package sooner than what I expected. In great shape in their well placed, folded & packaged individually. The shirts are a little smaller than what I thought they were gonna fit me like. But I love the colors, material & the style/design! I'm definitely gonna purchase more as I continue this weight loss journey!”

Helpful Report

Posted 4 years ago

“Excellent service and delivery to Australia”

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Posted 4 years ago

“I ordered my item a month ago and still hasn’t arrived!! What is going on”

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Posted 4 years ago

“Love it! amazing products”

Helpful Report

Posted 4 years ago

MAUVAIS is rated 3.9 based on 2,445 reviews