MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,444 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,444 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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07708224408

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MAUVAIS 1 star review on 18th March 2025

Luis Enrique Lopez

Anthony Santiago

Wayne Mann

Dashawn Caldwell

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pants fit well, comfortable, very stylish!! I love’em! Thank you!!”

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Posted 3 years ago

“The best 👌🏼”

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Posted 3 years ago

“Love my items I purchased got them on time whuch was a plus very good quality look forward to contiue shopping with you guys n the furture.”

MAUVAIS 5 star review on 27th September 2021

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Posted 3 years ago

“There was a big hole in the pants that I bought. It was very disappointing.”

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Posted 3 years ago

Hey bro, really sorry to hear about this - Can you send us over a DM with an image of the damage so we can immediately get this replaced/refunded?

Posted 3 years ago

“Product was spot on. Website described fitment perfectly and shipping was extremely quick.! Will most definitely buy again and will recommend to friends.”

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Posted 3 years ago

“Never got my shipment”

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Posted 3 years ago

Hey Joseph, I believe we are in the process of the claim with DHL, rest assured we will get this resolved for you and sorry about the experience you are facing.

Posted 3 years ago

“Excellent quality, at a a fair price,”

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Posted 3 years ago

“I love it”

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Posted 3 years ago

“Just confused why my total was $50 at checkout but they took $70 out my account...”

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Posted 3 years ago

Hey Jamin, I believe there has been a slight confusion with the currency - We are a UK Company therefore our website is set to GBP£ and you will be paying in this unless you change the settings. You should have seen a pop-up on the webpage allowing you to change currency although this will not appear if you have a VPN set. If you scroll right down to the bottom of our homepage on mobile, you will see a GBP£ button. Please press the drop down key and you will be able the select your preferred currency.

Posted 3 years ago

“Very good quality of clothes. I was a bit apprehensive of the fit because I'm a female however I was very impressed. The length of the trousers long however thats expected because I'm short even for a woman. So I say we'll done. Also wonderful speed of service..loved it!!!”

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Posted 3 years ago

“Too small. The pants are not conventional in sizing.”

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Posted 3 years ago

Hey Christopher, really sorry to hear about this - Send us a message via email, Instagram or Facebook so we can discuss getting this returned for a size that can fit or a refund.

Posted 3 years ago

“I like shopping with Mauvais. With they’re fast shipping an might I say I love the quality of they’re product. I highly recommend shopping with Mauvais.”

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Posted 3 years ago

“Fits too small”

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Posted 3 years ago

Hey Tiffany, really sorry to hear about this - We have a hassle free return for exchange policy, please reach out to us so we can discuss this further (Instagram, Facebook, Email)

Posted 3 years ago

“I absolutely love MAUVAIS as a brand over all. Lifetime customer here.”

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Posted 3 years ago

“Such a nice top. Love it”

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Posted 3 years ago

“I havnt received my parcel from hermes, They said in an email that its been delivered but ive not signed for or received my parcel.”

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Posted 3 years ago

Hey David, we do not use Hermes so may be some confusion with another company? Royal Mail is showing as delivered :)

Posted 3 years ago

“Love it & I’ll be back for more!.. thanks for great customer service 🙏🏽”

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Posted 3 years ago

“Mauvais clothing is soo comfortable and also provides you with a classy look 👌🏽.”

MAUVAIS 5 star review on 25th September 2021

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“I didn’t receive my 20 dollars back because I was well unaware of the change of usd payment settings at the bottom of the page , I texted your ig page and made a complaint but still nothing was done”

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Posted 3 years ago

MAUVAIS is rated 3.9 based on 2,444 reviews