MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,445 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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MAUVAIS 1 star review on 18th March 2025

Luis Enrique Lopez

Anthony Santiago

Wayne Mann

Dashawn Caldwell

179

Anonymous

Anonymous // 01/01/2019

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“I never received my package I called mauvais and they said they had no knowledge of any order placed by me but y’all still texting me lol I had to file a fraud claim with my bank and cancel my card so disappointed”

Helpful Report

Posted 4 years ago

Hey Stephen, we do not have any active phone line and do not take calls from Customers, we only operate from Email and DM (Facebook, Instagram) so I am not sure who you called. Your order is definitely on our system, we dispatched it and it has been marked as delivered via Proof of delivery. FYI When it shows as delivered, but the customer is advising that it hasn't, we have a claims process which we can take up with the courier. Sorry to hear that you had to cancel your card and file a fraud claim against us. We hope you can shop with us again in the future :)

Posted 4 years ago

“Everything was good, had a problem checking out a few times but it worked out.”

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Posted 4 years ago

“Great quality, shirts are tight around waist. Slits on the side could help”

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Posted 4 years ago

“Smoothest pants ever. I was surprised by the fit of the pants and I got them for my bday so it was a time for sure 🔥🔥thank you Mauvais”

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Posted 4 years ago

“Good quality, nice material.”

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Posted 4 years ago

“We sent an email regarding our great experience with your clothing line once again Thank you from Craig and Benjamin from Long Beach Ca.”

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Posted 4 years ago

“Bought items for my boyfriend, he loved it and it fit perfectly.”

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Posted 4 years ago

“Sleeves were disproportionate in width and length.”

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Posted 4 years ago

“Love the style and the material of the clothing. Looking forward to purchasing more in the future”

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Posted 4 years ago

“Returning shipping cost is ridiculous for items that needs to be exchanged”

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Posted 4 years ago

“Fantastic service and lovely people.”

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Posted 4 years ago

“Fantastic range of quality clothes, however the XXXL size is only 46”-48” so sizes for larger built guys would be greatly appreciated, e.g. 52”-54” chest and 42” waist. I also ordered size XXL for my son he’s a 46” chest and he loves the style and quality of the premium polo shirts.”

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Posted 4 years ago

“Brilliant fit and perfect as advertised”

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Posted 4 years ago

“Excellent quality, quick delivery really really happy!”

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Posted 4 years ago

“Button fell off on the first wear of the trousers”

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Posted 4 years ago

Hey Jaz, I believe this has now been resolved via our Email Customer Team, any other problems please reach out to us :)

Posted 4 years ago

“I've got quite a few bits for Mauvais now. One of my go to brands atm, Great clothes, at an affordable price!”

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Posted 4 years ago

“Very good quality and speedy delivery. Great brand at competitive prices.”

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Posted 4 years ago

“The shirts are really good quality but they run really small. Here in the USA I’m a xl and i order twice”

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Posted 4 years ago

“Mauvais has not disappointed so far ♥️🔥. Always on point”

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Posted 4 years ago

“Never recieved my package”

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Posted 4 years ago

MAUVAIS is rated 3.9 based on 2,445 reviews