“No customer service or any contact after you’ve bought the policy. The only call you will get it to pay your premium. After paying for 6 years 3 lakhs rupees they paid me only 230000 back even though I should get 270000 according to the surrender value. It took me 5 months to surrender and I only got through someone because of Instagram. I’ve lost 70k ! And now even though I’ve complained in IRDAI still no one has contacted me. Fraud company cheating it’s users. I have no idea how the government is allowing a company like this to operate. Please read thousands of other reviews on Instagram and google to see how they’ve cheated so many people. They do not give you your money back.”
“It's a very bad experience for NRI, I withdraw my policy and not received my money refund even after sending more than 6 emails IF you are NRI's don't trust this company, customer support is very bad. This is in reference to my policy # 333901213 for verification.”
“I would advise caution regarding this company, as my experience was quite disappointing. I submitted a withdrawal request over a month ago, and although they claimed it had been processed, I later discovered that it had not been completed. Fortunately, I gathered all the necessary evidence and approached A M D A R K L I M I T E D /// C0M, where I successfully received my full profit and a refund within a few days.”
“One of worst insurance company. Made a big mistake buying term insurance from them 7 years back. Customer care non-existent, no policy payment reminders despite requesting it since last 3-4 years. Not sure what to do?”
“I took one police name whole life 16 year before . i have given 3.20L to MaX insurance company but after 16 year my fund value was 2.19L . Totally fraud company. its big scam is going on under the table of insurance in india .. Our hard core money is going into garbage. Adviced to all don't take any policy from MaX insurance. Total fraud company.”
“Max life office rajamundry staff are very co operative and friendly
Dont take max life policy. Its a big fraud company people wont recieve good retirns. It is a big trap”
“Worst service...
With max life we are not going to save anything instead we loose our Hard earned money.
I invested 4.8lac and got back 2.3lac
No proper information, wrong communication, very bad customer support.
Total waste of time and money.”
“I don’t want to put 1 star also
Third classs company
Agents make fool to public
Only work for commission
Once you get policy after that no one response always ignored by agents
I m from Pune
I want to complaint against Mr Vipin (manager ) and Ganesh
University branch
He waste my money for 5 years once policy done no one respond”
“I had the worst experience with Max Life Insurance. I requested the cancellation of my policy during the free look period, expecting a straightforward process. However, the company dragged it out for months, ignoring my repeated follow-ups. To make matters worse, after all the delays, Shivam Grewal, the Deputy Manager, informed me that they couldn't proceed with the cancellation because the free look period had expired! This is utterly unacceptable from my personal experience, I strongly advise against taking any policy with Max Life Insurance”
“Taken 2 policies in 2011 & 2013--- promised that bonus would be minimum 6% but still now iam receiving on an average of 2.1-2.2 % only..if want to with draw i am getting 80% of my principle amount only.
No proper response from Max life.”
“Revised premium increased double by giving medical reason, but in medical reports not any issues found.
Still company's counter offer team listening of costumer.
Costumer service center's service is also very worst.
Processing is also slow.
This is happening in first month of term insurance policy.
Then think, after 25 years, person will expire, and what will be happen with nominee.”
“It's the worst company to work for.
1) There is so much of politics and torcher. The higher management calls Branch manager and says I want to escalate this person so give him/her a bad review and draft mail to me saying he/she is not punctual. So that higher management can remove their frustration for particular employees.
2) They torcher you by shifting you to small villages to work from that branch.
3) They doesn't give you holidays if you have leaves above 50, still they will not provide you leaves on critical days like if someone is dead or any family emergency.
4) No increment at all, after so much of torcher they will pressurize to complete target and if not done they will humiliate you in front of everyone.
5) Some of the Manager says employees to dress up properly, to girls they say do makeup and come to office.”
“Guys don’t purchase policy
Trust me don’t purchase any policy with max life they are disgusting
Seriously!
Don’t invest in this thief company
All are fraud and I don’t government also supported him just because of fund collection
Seriously disgusting”
“After taking payment once, do not contact yourself again.
I had made some changes in the policy and it has been 15 days since I paid for it but till date I have not received any reply or call from the front.”
“Max Life Insurance has unethical business practices. Especially for NRI. When I surrender my policy after 15 years, they are requesting for a bank statement of 15 years back to deposit the money into my account to prove that it was taken from NRE. They continually harass you and even tell lies that there is a surrender fee for a policy that is 15 years old. It is 3 months now and I am still struggling to get my money. They don't care. All they want is your money and nothing else. Please stay away from these people they are robbers out to get your money. I even wrote to the ombudsman and am waiting for their response.”
“These guys are real thugs. All they live for is make money out of yours. They have disabled the Google reviews and loaded their own sites with fake reviews.
These guys charge thousands in the name of set up and administration fees and then lock your money up. There’s absolutely no customer service and even if you get one you get an ignorant person with no knowledge of insurance or anything about your product.
They never stop chasing you for the premiums. They have no one to answer your questions. And when want to surrender the policy, they change the rules as they go and lock your money for three extra months after the surrender to get their cut before their release your money.
Please don’t go with these guys they will make you regret.”
“I took this policy last year. In the renewal policy, Misbah Hameedakhtar has been misguiding throughout the last two months. I asked him several times to provide the contact information of the person handling NRI accounts. In order to waive off the gst, he asked me for documents through whatsapp several times. He failed to produce an official document, last time he gave some email ids to send the documents. I have sent them and still no response from them. So this time, I believe Pallavi Sonawane is completely ignorant and does not know the rules of the country where I am residing. Both Misbah and Pallavi are highly incompetent. Roughly, 17,000 inr refund is due from max life.
As somebody said below in a review that NRI service is horrible. The same is my experience. PALLAVI SONAWANE IS a complete fraud.”
