Maxwell & Williams Reviews

Name: Maxwell & Williams
Rating: 4.44

4.4 Rating 851 Reviews

88 %

of reviewers recommend Maxwell & Williams

4.4

Based on 851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email

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Phone:

01536 207710

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Maxwell & Williams 1 star review on 21st December 2025

Kenneth P. Fulcher

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products, wish we could get all of our cutlery & crockery from here”

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Posted 7 years ago

“Good quality at a budget price.”

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Posted 7 years ago

“The placing of the order /payment was a little bit confusing”

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Posted 7 years ago

“This was my first time on the website but it was easy to use.”

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Posted 7 years ago

“Good quality cutlery to complete our set (motion style) Great offer price. Delivery within a week. All good, would recommend.”

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Posted 7 years ago

“Found items and ordered easily. My minor complaint is that they don't say how long normal delivery will be during the order process.”

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Posted 7 years ago

“Would have been better had I realised agreeing to e-mail would have knocked 10%off the price before I checked out.”

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Posted 7 years ago

“Order came on time and was exactly what was ordered. Crockery of good quality and very pleased with it so far”

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Posted 7 years ago

“Very easy”

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Posted 7 years ago

“The web site is easy to negotiate, has clear displays of the items in question (in my case mug sets) and sizes if relevant. Ordering is straightforward and quickly acknowledged. So far so good. They advise they will send an email to advise when dispatched. This is where it falls down a little. I haven't received a second email, but did receive the goods today, on the forth working day after ordering, so not all bad in this respect. The packaging though, was a little over the top, so I've got a lot more to recycle than is truly necessary.”

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Posted 7 years ago

“Love the Smile Style range and wanted to add to our collection. Disappointing that so much was out of stock.”

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Posted 8 years ago

“Quick and easy to use.”

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Posted 8 years ago

“Love the products!”

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Posted 8 years ago

“Very efficient goods as ordered, well packed. BUT the parcel was delivered at 6.55 am!!”

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Posted 8 years ago

“I hope consignment will be arriving in good condition!”

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Posted 8 years ago

“Nice choice good price”

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Posted 8 years ago

“Relatively easy to use website - although some things difficult to find unless you know the exact name for the product. Good pictures and descriptions, easy to amend quantities”

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Posted 8 years ago

“Website easy to use.”

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Posted 8 years ago

“I loved the choice that no other websites offered. Slightly disappointed with some of the items being out of stock. Website itself I found a little confusing to navigate at times.”

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Posted 8 years ago

“Clear website and smooth paying system. Thanks”

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Posted 8 years ago

Maxwell & Williams is rated 4.4 based on 851 reviews