mcqueens dairies Reviews

2.3 Rating 223 Reviews
30 %
of reviewers recommend mcqueens dairies
Visit Website

Email:

peterd@mcqueensdairies.co.uk

Location:

20 High Craighall Road,
McQueens Dairies,
Glasgow
Glasgow
G94UD

Write Your review

Tell us how mcqueens dairies made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
mcqueens dairies 1 star review on 31st May 2022
Paula Graham
mcqueens dairies 1 star review on 31st May 2022
Paula Graham
mcqueens dairies 1 star review on 31st May 2022
Paula Graham
mcqueens dairies 1 star review on 31st May 2022
Paula Graham
mcqueens dairies 1 star review on 8th March 2022
I Called To Cancel But You Do Not Respect Your Customers View
mcqueens dairies 1 star review on 3rd December 2021
Anonymous
mcqueens dairies 1 star review on 23rd July 2021
Fiona
2
Anonymous
Anonymous  // 01/01/2019
In our case, we have had a damaged 2ltre container of milk left on our doorstep for 2 weeks running. We are new customers and today was our 3rd delivery. Last week, when I collected the milk, I found the container had only 1 litre left in it, the rest had leaked out. I rang to report this and felt satisfied when told we wouldn't be charged. Again, this morning, my partner found our milk had almost leaked away. There is clearly some problem with the plastic containers which makes for unreliability. We have cancelled our D/D now and it's back to the supermarket for us. Such a shame as we liked to think we were supporting a co-operative.
Helpful Report
Posted 3 months ago
Trying to cancel as milk in this hot weather has been off by the time it's been lying on the doorstep for 8 hours, and being told the only way to cancel is to call between 8am and 5pm Mon-Fri. I can't do that as I work those hours so it's stalemate right now. Surely there must be the facility to either cancel online or have the person answering the contact emails do it at their end. I don't see the difference between that and a phone call. The difficulty doing this alone would make me not recommend them to anyone.
Helpful Report
Posted 9 months ago
Milk tastes good as you would expect. However the milkmen/delivery men I found pretty useless. Dropped off milk to early so it say out most of the night. On a few occasions it was left it in the flower bed for some unknown reason. Finally decided to cancel when in the middle of a heatwave I left the milk man a bucket full of ice in order to keep it fresh. The milkman with all his wisdom decided it would be best to leave the milk just next to the bucket! Can't recommend anyone use these guys.
Helpful Report
Posted 1 year ago
Hi, I hope you’re well. Thank you for this honest review and apologise for the inconvenience caused. We will certainly use your feedback to improve, I have passed this on to our directors to investigate further. Kind regards, McQueen’s Dairies
Posted 1 year ago
Poor product
Helpful Report
Posted 1 year ago
Hi, I hope you’re well. Thank you for taking the time to leave a review today. We’re very sorry to hear about your experience with us. Please contact us on 0330-555-55-88 Monday-Friday 8am – 5pm and our customer service team will be happy to investigate this further for you. Kind regards, McQueen’s Dairies
Posted 1 year ago
I want to cancel my order and pay any balance. I have spent ages by email to say I want to CANCEL future delivery. So they say I need to call but I spent already 20 min to wait. I asked about bank details to pay and always say I need to call. I would like to say NO I DO NOT NEED TO CALL! the communication is horrible. TO book delivery was easy but to leave the company they push me to call and give me other offers but I JUST WANT TO SAY GOODBYE.
Helpful Report
Posted 2 years ago
Hi, I hope you’re well. Thank you for taking the time to leave a review today, We’re really sorry to hear about your negative experience with us and thank you for taking the time to bring this to our attention. I have passed this feedback on to our team, and we will continue to make improvements to ensure every one of our customers receives the high-quality service that we expect. Please feel free to contact us on 0330-555-55-88 Monday-Friday 8am-5pm if you require anything else. Kind regards, McQueen’s Dairies
Posted 1 year ago
Ordered 2 ltr of milk but also asked if it could be 1 ltr cartons as that would be easier for me. Price went up fro.£1.99 to £3.52. wasnt told this. Very aggressive man on phone who actually told me off... lovely milk but poor customer service. Shame but wouldn't deal with them again. Paid up but cancelled future orders. Agree couldn't find out who was supplying their milk.
Helpful Report
Posted 2 years ago
Hi, I hope you’re well. Thank you for taking the time to leave a review today, We’re really sorry to hear about your negative experience with us and thank you for taking the time to bring this to our attention. I have passed this feedback on to our team, and we will continue to make improvements to ensure every one of our customers receives the high-quality service that we expect. Please feel free to contact us on 0330-555-55-88 Monday-Friday 8am-5pm if you require anything else. Kind regards, McQueen’s Dairies
Posted 1 year ago
I will give 2 stars the gentleman that came to my front door was plesant enough but things didn't seem right I asked if the dairy cows were free roaming He gave me no response its difficult to get the truth from them I ordered the Orange juice in a glass bottle but it tastes like ordinary Orange you get from the shops The glass bottles are a lovely touch but not whats inside of them When they called me to say the payment had been declined I explained im not paid until next Thursday she didnt care After I pay of what I owe I will be searching for Dairies which give details on their Dairy cows and and their welfare and If they are free roaming The gentleman that came to my door was lovely but it fell apart with the company
Helpful Report
Posted 2 years ago
Hi, I hope you’re well. Thank you for taking the time to leave a review today, We’re really sorry to hear about your negative experience with us and thank you for taking the time to bring this to our attention. I have passed this feedback on to our team, and we will continue to make improvements to ensure every one of our customers receives the high-quality service that we expect. Please feel free to contact us on 0330-555-55-88 Monday-Friday 8am-5pm if you require anything else. Kind regards, McQueen’s Dairies
Posted 1 year ago
Can't amend or cancel online.
Helpful Report
Posted 2 years ago
Hi, I hope you’re well. Thank you for taking the time to leave a review today. We’re very sorry to hear about your experience with us. Please contact us on 0330-555-55-88 Monday-Friday 8am – 5pm and our customer service team will be happy to investigate this further for you. Kind regards, McQueen’s Dairies
Posted 1 year ago
mcqueens dairies is rated 2.3 based on 223 reviews