MEDvidi Reviews

Name: MEDvidi
Address: 4010 Moorpark Ave, 114, San Jose, California
Rating: 4.53

4.5 Rating 375 Reviews

88 %

of reviewers recommend MEDvidi

4.5

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About MEDvidi:

MEDvidi is a helpful online service for people dealing with mental health issues. We have a team of licensed experts who know how to treat conditions like ADHD, Anxiety, Depression, OCD, and many more. We make getting help easy, quick, and affordable, letting you get treatment from the comfort of your home.

Visit Website

Phone:

(504) 414-5095

Email:

help@medvidi.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was having trouble navigating the site and Harvey Kraatz patiently walked me through it while in my computer and made it much easier to understand, assisted me in setting up appt. He was very patient and helpful. It took the anxiety right out of the process”

Helpful Report

Posted 1 year ago

Hi Mary Maggio, We truly appreciate your kind words! It’s fantastic to hear that you’re satisfied with our service. Should you have any questions or need support in the future, don’t hesitate to contact us at help@medvidi.com or call (415) 548-2062. Your feedback inspires us to continue improving. Take care, Hazel MEDvidi Patient Support Team

Posted 1 year ago

“I was having an issue with my pharmacy, I spoke to Branden in costumer service as he was able to resolve the issue immediately. Very helpful and efficient.”

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Posted 1 year ago

Hi Lama, Thank you for your wonderful feedback! We’re thrilled to know that you’re happy with our service. If you have any questions or need assistance in the future, feel free to reach out to us at help@medvidi.com or call (415) 548-2062. Your support motivates us to keep delivering our best. Best wishes, Hazel MEDvidi Patient Support Team

Posted 1 year ago

“She was very timely & efficient and she quickly handled the issues.”

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Posted 1 year ago

Hi Sarah, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Tim Fraser as well as others on his team was very helpful with a situation i was in because of long travel plans. He was kind and supportive and he asked the questions he needed answers to. very responsive and understanding,”

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Posted 1 year ago

Hi katie McAllister, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Awesome service. 👍”

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Posted 1 year ago

Hi Rex Labalan, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Medvidi is an awesome choice I have been with them for a long time and I want to thank Fiya in particular for always being there to help with anything and everything!!! If you have questions concerns issues anything at all give them a call and ask for Fiya!! I want to say a special thank you to Fiya for always caring and being on top of everything!!! I highly recommend!!!!!!!!!”

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Posted 1 year ago

Hi Amanda Scott, Thank you for your positive feedback! We're so glad to hear that you’re satisfied with our service. If you ever have questions or need assistance, don’t hesitate to contact us at help@medvidi.com or call (415) 548-2062. Your satisfaction is our priority, and your support encourages us to do our best. Thanks once again, and take care! Best regards, Hazel MEDvidi Patient Support Team

Posted 1 year ago

“Very fast responding, caring and helpful people!”

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Posted 1 year ago

Hi Kimiko, Thank you for your kind feedback and positive rating! We truly appreciate your support. If you ever encounter any issues, please feel free to reach out to us at help@medvidi.com or call us at (415) 548-2062. Your encouragement inspires us to continue improving our service. Take care, Hazel MEDvidi Patient Support Team

Posted 1 year ago

“Service is fairly convenient, reliable and a good resource”

Helpful Report

Posted 1 year ago

Hi Jenna Leduc, Thank you for taking the time to share your positive feedback! We truly value your support. If you have any questions or need assistance in the future, please feel free to reach out at help@medvidi.com or call us at (415) 548-2062. Your input motivates us to keep striving for excellence. Thanks again, and take care! Best wishes, Hazel MEDvidi Patient Support Team

Posted 1 year ago

“Brian Sanders was very helpful and fixed my scheduling issues right away Thank you”

Helpful Report

Posted 1 year ago

Hi Lucas, Thank you so much for your positive feedback and rating! We genuinely appreciate your support—it means a lot to us. If you ever have any questions or run into any issues, please don’t hesitate to reach out at help@medvidi.com or give us a call at (415) 548-2062. Your encouragement fuels our passion to provide the best service possible. Wishing you all the best, Hazel MEDvidi Patient Support Team

Posted 1 year ago

“Bella Storm was the customer care representative that helped me out when the pharmacy I had listed would not fill my prescription. She was respectful, kind and acted with urgency. Thank you Bella for getting my issue resolved so quickly. Cannot tell you how much I appreciate you!”

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Posted 1 year ago

Hi James, We wanted to personally thank you for your wonderful feedback and positive rating. It’s incredibly rewarding to know that our efforts are making a difference for you! If you ever need assistance or have any concerns, please don’t hesitate to reach out. You can contact us at help@medvidi.com or call (415) 548-2062. Your encouragement fuels our passion to provide the best care possible. We’re here for you whenever you need us! Best, David || MEDvidi Patient Support Team

Posted 1 year ago

“I had an unfortunate situation that caused me to miss my appointment, and Mike Alpha with MEDVidi could not possibly have been more accommodating, friendly, efficient and supportive in getting it rescheduled asap, literally responding and getting it all done within minutes! I’ve had nothing but positive experiences with this company since day one. I highly recommend giving them a shot! Thank you Mike!”

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Posted 1 year ago

Hi Mindy Duke, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Hazel|| MEDvidi Patient Support Team

Posted 1 year ago

“Very helpful and kind”

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Posted 1 year ago

Hi Alyssa bryson, We sincerely appreciate your kind feedback and positive rating! Your support means a lot to us. If you have any questions or run into any issues in the future, please don’t hesitate to reach out at help@medvidi.com or call us at (415) 548-2062. Your encouraging words inspire us to keep striving for excellence. Best wishes, Hazel || MEDvidi Patient Support Team

Posted 1 year ago

“The team is always available and prompt with any questions you may have.”

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Posted 1 year ago

Hi David Fournier, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, David || MEDvidi Patient Support Team

Posted 1 year ago

“Great service. And Gary cooper was very responsive when I needed to update my appointment.”

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Posted 1 year ago

Hi Kyle Pickett, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, David || MEDvidi Patient Support Team

Posted 1 year ago

“Sufyan is always so helpful and after the initial kinks worked out, this telehealth service has been an incredible blessing. Especially if you have a hectic life and don’t have hours to spend in a drs office every month!”

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Posted 1 year ago

Hi Dannie, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, David || MEDvidi Patient Support Team

Posted 1 year ago

“Rep was very helpful and followed me through each step of process.”

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Posted 1 year ago

Hi Christina Ver, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, David || MEDvidi Patient Support Team

Posted 1 year ago

“Dr. Chichak has given me my life back and listens to me and has made me feel validated after dealing with a very dismissive Dr. that I see locally. Also, if you need help on the technical side just ask for Alina!! She actually cares and follows through to make sure the issue is resolved to her ability!!”

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Posted 1 year ago

Hi Julie, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, David || MEDvidi Patient Support Team

Posted 1 year ago

“Bella was very helpful with my situation, and provided quick responses!”

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Posted 1 year ago

Hi Chris, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, David || MEDvidi Patient Support Team

Posted 1 year ago

“Great customer service”

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Posted 1 year ago

Hi Wiliam Mcquaide, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, David || MEDvidi Patient Support Team

Posted 1 year ago

“Customer service is great. Arthur and Bella really seemed like they were going to solve my issue and they did!”

Helpful Report

Posted 1 year ago

Hi Robert Byrge, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, David || MEDvidi Patient Support Team

Posted 1 year ago

MEDvidi is rated 4.5 based on 375 reviews