MEDvidi Reviews

Name: MEDvidi
Address: 4010 Moorpark Ave, 114, San Jose, California
Rating: 4.54

4.5 Rating 374 Reviews

88 %

of reviewers recommend MEDvidi

4.5

Based on 374 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 59%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About MEDvidi:

MEDvidi is a helpful online service for people dealing with mental health issues. We have a team of licensed experts who know how to treat conditions like ADHD, Anxiety, Depression, OCD, and many more. We make getting help easy, quick, and affordable, letting you get treatment from the comfort of your home.

Visit Website

Phone:

(504) 414-5095

Email:

help@medvidi.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadie was very quick to respond to my emails. She was also polite.👍👍”

Helpful Report

Posted 1 year ago

Hi Vicki Royal, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team MEDvidi

Posted 1 year ago

“Sadey was very professional and able to help me with everything I needed”

Helpful Report

Posted 1 year ago

Hi Meghan Lippert , Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Very helpful and polite!”

Helpful Report

Posted 1 year ago

Hi Grace Sommer, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Sadie was calm and understanding. She handled my requests quickly and efficiently”

Helpful Report

Posted 1 year ago

Hi Nicole Purdom, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Sadie was very nice and helpful while doing it in timely manor”

Helpful Report

Posted 1 year ago

Hi Robert Anderson, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Very hopeful and nice .”

Helpful Report

Posted 1 year ago

Hi Kimberly Hazelrigg, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Great service from Sadie.”

Helpful Report

Posted 1 year ago

Hi Nicole Kennedy, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Very helpful”

Helpful Report

Posted 1 year ago

Hi Grace, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Roy was very easy to talk to,he was able to help me with a appointment...”

Helpful Report

Posted 1 year ago

Hi April Eddy, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Marie was very helpful in answering my questions”

Helpful Report

Posted 1 year ago

Hi Andrew Porges, Thank you for your positive rating and for sharing your feedback. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to reach out to us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work even harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“I wish I hadn't. First off there are cheaper alternatives. They can't keep clinician so you think your meds are straightened out with one then the next one assigned to you changes it all up. I get that we go to these people for needed medicine but I can't wait to start going to a real in person psychiatrist who will truly listen to my unique individual needs and spend twice the time for the money with me. These are nothing more than new psychiatric nurses working under a real psychiatrist who doesn't see you so they can make a quick buck. Basically nothing more than 10 minute drug dealers.”

Helpful Report

Posted 1 year ago

Hi Scott McQuade, We are sorry to hear about the inconvenience you have faced. Due to privacy regulations, we are unable to delve into specific details about your concern on this platform. However, we are committed to providing you with high-quality care and take each feedback very seriously For more assistance and to discuss your case, please contact us at help@medvidi.com or (415) 548-2062. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Sadie was very knowledgeable and helped to solve my pharmacy problem.”

Helpful Report

Posted 1 year ago

Hi Robert Juillerat, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team MEDvidi

Posted 1 year ago

“Sadie was very caring and helpful”

Helpful Report

Posted 1 year ago

Hi G Falco, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team MEDvidi

Posted 1 year ago

“Patient with me”

Helpful Report

Posted 1 year ago

Hi Joy Spaulding, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“I see Dr. Okonkwo & he is by far the best Dr I have had in my life. He is on time, friendly, understanding, & accommodating. Sadie is also wonderful to work with. She is prompt at responding to messages & questions, is a real person- not a bot- & understands urgency when applicable. I highly recommend scheduling with Dr O & asking for Sadie if any issues come up or questions need answering”

Helpful Report

Posted 1 year ago

Hi Kristen P., Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Ashley was very helpful with my questions.”

Helpful Report

Posted 1 year ago

Hi Kerry Benson, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Sadie assisted in getting my initial appointment set up when I was feeling very frustrated. I had attempted to set up initially on my own with no confirmations so I called customer service. She was assuring and got the issue resolved in the same day. Thank you Sadie!”

Helpful Report

Posted 1 year ago

Hi Kristina, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Sadie was warm, direct, and friendly and answered all of my questions with a pleasant tone and seemed eager to help. She was wonderful!”

Helpful Report

Posted 1 year ago

Hi DeAnn, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“Very attentive and trulycare about being as helpful as possible. Not many online services provide individual attention as this group”

Helpful Report

Posted 1 year ago

Hi Sidney Pye, Thank you for your positive rating. We genuinely appreciate it. If you ever face any issues in the future, please don't hesitate to contact us at help@medvidi.com or Call (415) 548-2062. Your words motivate us to work harder to provide the best service possible. Be well, Janet || MEDvidi Patient Support Team

Posted 1 year ago

“I had a slight complication with getting my medication sent to the pharmacy so I had to reach out to customer service. I had the pleasure of speaking with a young Lady named Sadie who was phenomenal with her compassion, extremely knowledgeable and the process of getting my issues resolved promptly and was very courteous through the entire conversation. Being the owner of three businesses of my own, I know the value in spot on customer service and how valuable that is to my businesses when I have the individuals answering the phone that can take charge of the situation and ensure a great happy outcome for the client so you guys have a great one on your hands With Sadie. Great job Sadie and I appreciate how quickly you got my issue resolved.”

Helpful Report

Posted 1 year ago

MEDvidi is rated 4.5 based on 374 reviews