Megavitamins Reviews

Name: Megavitamins
Rating: 2.01

2.0 Rating 86 Reviews

23 %

of reviewers recommend Megavitamins

2.0

Based on 86 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

450026400

Email:

sales@megavitamins.com.au

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Megavitamins 5 star review on 29th January 2021

Anonymous

Anonymous // 01/01/2019

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“Money taken no product.”

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Posted 3 years ago

“You didnt deliver my product you dont respond to my emails . Quick to take my money question proof of purchase. First and last time to every use you guys again.”

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Posted 3 years ago

“My doctor recommended a specific product for me. I Googled it and found it listed on the Megavitamins website. I ordered five bottles of the product. Megavitamins (aka Healthy Care Living Pty Ltd and Healthyday Vitamins) sent me 3 bottles of another item I didn't order and said the others were on their way. Those others never arrived. I returned the unwanted items by tracked mail and asked for a refund. I am almost $200 out-of-pocket and still waiting to see my money. How do we get the credit cards to close this operation down?”

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Posted 3 years ago

“Received the wrong product and the price doesn't match up with the PayPal invoice.”

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Posted 3 years ago

“I ordered 5 items and was send only 4 (but was still charged for all 5). I sent a polite email asking if the last item would be shipped separately or if I would be refunded. I received no response. I have lodged a chargeback request with my back for payment. I suggest anyone who has been ripped off by Megavitamins to do the same. It is the only way you will get your money back and hopefully the credit card companies will put a stop to their shady business.”

Helpful Report

Posted 3 years ago

“Ordered 2 x 2kg of magnesium bath salts. Over a week with no shipping contacted someone via chat who said it shipped on Friday ( no shipping notice ) and then said oh BTW we are sending 750KG bags as we are out of the 2kg ones is that ok? So they are sending 5 x 750kg bags which is 3.750 not the 4kg ordered. Will never ever buy from them again. Also the reviews.io rating on their website is totally different to the rating listed here”

Helpful Report

Posted 3 years ago

“Where to start? No shipping email, no response to using their 'contact' form. Using their online chat was laughable as the operator "Rachael" just disappeared with no response. I then called and was given some dodgy sounding excuses about Oz post being the problem. The guy then hung up on me!! I get that business is tricky and possibly difficult atm but seriously.. Just wow. 0/5.”

Helpful Report

Posted 3 years ago

“I ordered Synergy chlorella tablets which the site said were available. What arrived was tablets of the Now brand and I can't swallow them. The ones I ordered and didn't get I know I can swallow. When I rang to complain the guy was most unhelpful and not apologetic at all. I won't be buying from this company again and am still after tablets I can swallow. Kerrie”

Helpful Report

Posted 3 years ago

“I purchased 5 products on mega vitamins website. That costed me $ 148 They insisted to send much cheaper products instead. In the end they send 3 items. It has been 6 weeks I still didn’t get the rest. Don’t buy anything from Mega Vitamins Please please don’t lose your money.”

Helpful Report

Posted 3 years ago

“I ordered 6 bottles of Fab Iron, and a toothbrush ... total $144.84 AUD. They contacted me to tell me that they were out of Fab Iron, but they could supply a different brand. I said I did not want any other brand, and to issue me a refund. They said they would do so. A few days later, I receive a package from them with 6 bottles of the different brand! Emails go back and forth ... sometimes there is no reply for several days, and I have to resend the email ... finally, I get a partial refund. They still owe me $11.82, and I am hanging in there to get that back, too. It was their error, why should I be out any money at all?! Terrible, terrible customer service.”

Helpful Report

Posted 3 years ago

“I ordered and paid for supplements almost a week ago, I have not receive a confirmation email or any contact from the company. I have tried to get in contact via online query, phone and email.”

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Posted 3 years ago

“Bad customer service. Sent me the wrong brand which was cheaper than the one I ordered. I have emailed them about it and I'm still waiting for a reply.”

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Posted 3 years ago

“10 Days to post is not good enough.”

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Posted 3 years ago

“It took awhile to receive the products but when they were delivered they were as described. Customer service was a little slow but understandable given the current situation. Customer service polite and apologised for delays.”

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Posted 3 years ago

“After buying from they online shop, I read some reviews on internet and thought first that people exaggerated a bit... not at all ! This company (doesn't even deserver the name of it) is a huge SCAM. I ordered for more than 100 dollars of products, delivery took ages (a lot more than the 0-9 business day they claimed) and they sent me product of an other CHEAPER brand ( and lower concentration, and fewer pills )... I'll try to get a refund but I have no hope, they never answer to any of my emails. Run away from this company !”

Helpful Report

Posted 3 years ago

“I ordered 500mg of the Berberine Root Extract. I only realized that what we received was the 250mg. I ordered two bottles. What if I had ordered four bottles, it would have been worse.”

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Posted 3 years ago

“Ah no! Should have read reviews first! Despite trying to contact them via email, phone, online and their Facebook page I have still not received any response to whether the ordered items will ever arrive!”

Helpful Report

Posted 3 years ago

“I am still waiting for my order, I was told I would receive an email when it had being sent, 5 days later no email, which made me wonder if it had being sent at all. So I tried to contact them, first by chat on the website and no one would reply to me, second by sending an email, third by messaging on facebook and finally tried chat again on the website and finally after saying is there any one there and willing to answer me, they responded and said order is sent should get it in 2 more days time. I will be ordering from else where next time.”

Helpful Report

Posted 3 years ago

“I have been waiting for my order for so long now I would never order from them again. I received a email from them saying one of my items was out of stock and would be a couple of weeks till they got more I responded saying I would just have a refund I got no response emailed them again saying I was not going happy to wait and please refund me for items out of stock still no response. Can not recommend this company and I still have not received my order yet.”

Helpful Report

Posted 3 years ago

“Substituted my order for a cheaper product. The produce they sent me also contained ingredients I am allergic to. Didn’t even bother to check if I wanted a substitute, then send me something that could make me extremely sick. First time using this company - never again”

Helpful Report

Posted 4 years ago

Megavitamins is rated 2.0 based on 86 reviews