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Megavitamins Reviews

2.0 Rating 86 Reviews

23 %

of reviewers recommend Megavitamins

Company Reviews

Product Reviews

2.0

Based on 86 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

450026400

Email:

sales@megavitamins.com.au

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Megavitamins 5 star review on 29th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 x 2kg of magnesium bath salts. Over a week with no shipping contacted someone via chat who said it shipped on Friday ( no shipping notice ) and then said oh BTW we are sending 750KG bags as we are out of the 2kg ones is that ok? So they are sending 5 x 750kg bags which is 3.750 not the 4kg ordered. Will never ever buy from them again. Also the reviews.io rating on their website is totally different to the rating listed here”

Posted 3 years ago

“Where to start? No shipping email, no response to using their 'contact' form. Using their online chat was laughable as the operator "Rachael" just disappeared with no response. I then called and was given some dodgy sounding excuses about Oz post being the problem. The guy then hung up on me!! I get that business is tricky and possibly difficult atm but seriously.. Just wow. 0/5.”

Posted 3 years ago

“I ordered Synergy chlorella tablets which the site said were available. What arrived was tablets of the Now brand and I can't swallow them. The ones I ordered and didn't get I know I can swallow. When I rang to complain the guy was most unhelpful and not apologetic at all. I won't be buying from this company again and am still after tablets I can swallow. Kerrie”

Posted 3 years ago

“I purchased 5 products on mega vitamins website. That costed me $ 148 They insisted to send much cheaper products instead. In the end they send 3 items. It has been 6 weeks I still didn’t get the rest. Don’t buy anything from Mega Vitamins Please please don’t lose your money.”

Posted 3 years ago

“I ordered 6 bottles of Fab Iron, and a toothbrush ... total $144.84 AUD. They contacted me to tell me that they were out of Fab Iron, but they could supply a different brand. I said I did not want any other brand, and to issue me a refund. They said they would do so. A few days later, I receive a package from them with 6 bottles of the different brand! Emails go back and forth ... sometimes there is no reply for several days, and I have to resend the email ... finally, I get a partial refund. They still owe me $11.82, and I am hanging in there to get that back, too. It was their error, why should I be out any money at all?! Terrible, terrible customer service.”

Posted 3 years ago

“I ordered and paid for supplements almost a week ago, I have not receive a confirmation email or any contact from the company. I have tried to get in contact via online query, phone and email.”

Posted 3 years ago

“Bad customer service. Sent me the wrong brand which was cheaper than the one I ordered. I have emailed them about it and I'm still waiting for a reply.”

Posted 3 years ago

“10 Days to post is not good enough.”

Posted 3 years ago

“After buying from they online shop, I read some reviews on internet and thought first that people exaggerated a bit... not at all ! This company (doesn't even deserver the name of it) is a huge SCAM. I ordered for more than 100 dollars of products, delivery took ages (a lot more than the 0-9 business day they claimed) and they sent me product of an other CHEAPER brand ( and lower concentration, and fewer pills )... I'll try to get a refund but I have no hope, they never answer to any of my emails. Run away from this company !”

Posted 3 years ago

“I ordered 500mg of the Berberine Root Extract. I only realized that what we received was the 250mg. I ordered two bottles. What if I had ordered four bottles, it would have been worse.”

Posted 3 years ago

“Ah no! Should have read reviews first! Despite trying to contact them via email, phone, online and their Facebook page I have still not received any response to whether the ordered items will ever arrive!”

Posted 3 years ago

“Substituted my order for a cheaper product. The produce they sent me also contained ingredients I am allergic to. Didn’t even bother to check if I wanted a substitute, then send me something that could make me extremely sick. First time using this company - never again”

Posted 4 years ago

“The exact same thing that everyone here is saying, I ordered a product and they sent something “more expensive” in the “hope” I wouldn’t mind. FALSE ADVERTISING! I even asked on their online chat if they had it there in stock which they’re very quickly replied Yes. Don’t bother with them they’re obviously not learning from their mistakes and are getting away with it.”

Posted 4 years ago

“I ordered 2 box of 100 tablets of wheat grass. When the package arrived I only had received 1 box of 120 tablets, I emailed them stating this mistake they responded stated they had run out of my other order and decided to give me a more expensive brand which was a higher MG. I replied stating the MG was exactly the same and now I’m short 80 and I also asked why I wasn’t contacted by anyone to let known they had run out ect they just sent me 80 tablets less and expected that I would be fine with it, I also stated that I live in a rural town where you can’t purchase this vitamin and I’m now 80 tablets lets short which is a massive inconvenience, I asked to make this matter right can you plz send me the other 80 tablets or so that I ordered, they replied in an email that they would reimburse me the difference and sent me $7 back. I will never use this company again their are an absolute joke, they could not get it through their thick heads that my issue was about the money but about the quantity of what I ordered and their lack of communication for their error.”

Posted 4 years ago

“ordered over $114 worth of goods. One of the products I received was not the brand I ordered and I was never informed of the switch in products nor refunded the difference in price as they sent me a cheaper brand. I had to hound them to get a refund of the difference in price. I’m absolutely disgusted in their unprofessional approach to customers. I have a good mind to report them to the ACCC for false advertising as when I ordered the product they replaced there was stock available and they are still advertising there is still stock, instead they sent me a different brand”

Posted 4 years ago

“What a joke!Do not use this company. Products not listed as out of stock. Do not answer chats or email queries. Send inferior products in place of what you order. Communication is like talking to an infant. A disgrace this company is Stay away”

Posted 4 years ago

“Take your money but can not deliver product and will not provide support. Do not recommend this site they do not tell the truth.”

Posted 4 years ago

“Sent wrong product. Will wait for covid to settle to aquire the right product being advertised.”

Posted 4 years ago

“I had received the wrong product and upon requesting a replacement or a refund I am now being completely ignored by the staff. Extremely POOR Customer Service! Not happy.”

Posted 4 years ago

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Megavitamins is rated 2.0 based on 86 reviews