Megavitamins Reviews

Name: Megavitamins
Rating: 2.01

2.0 Rating 86 Reviews

23 %

of reviewers recommend Megavitamins

2.0

Based on 86 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

450026400

Email:

sales@megavitamins.com.au

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Megavitamins 5 star review on 29th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered four products. One of them was not what I ordered. Asked for prepaid postal form for return of the wrong product, but no email received.”

Helpful Report

Posted 2 years ago

“I have ordered 2 products but I received one product. .. Emailed a number of times and called the number. No response and nobody manning the phones. Do not believe the 24hr support as there isn't any. We won't be using this company again. me too this site is a scam”

Helpful Report

Posted 2 years ago

“Ordered 1kg of colostrum got 500g. Emailed a number of times and called the number. No response and nobody manning the phones. Do not believe the 24hr support as there isn't any. We won't be using this company again.”

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Posted 2 years ago

“Absolutely without fail the worst customer service I have come across. My parcel has been missing for a week with Australia post and they have refused to send a replacement despite the fact I have a medical condition and require the product to eat. For 4 days I have been calling them in tears begging for someone to help me and the most I ever get is "someone will call you back" .... 4 days later no one has called me back and I'm limited with the food i can eat.b I tried to buy within Australia and support local business but never again.”

Helpful Report

Posted 3 years ago

“No customer service ! Worst E commerce company ever. In the middle of a ' live chat' chasing up my overdue delivery and they stopped responding. 48 hours it took till someone actually responded to the live chat. Dont try to ring, they dont answer . Dont try to get anything! will never buy from this joke of a company again .”

Helpful Report

Posted 3 years ago

“Would be nice to actually receive the product to be able to review it. Ordered 10 days ago and I have tried calling, emailing and using live chat on site with no luck. Starting to wonder if this is a scam?”

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Posted 3 years ago

“Very poor customer service, selling products they do not have, making people wait for and excessive amount of time!”

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Posted 3 years ago

“They sent a substitute containing shellfish when I specifically ordered one without????????”

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Posted 3 years ago

“Good luck getting your email off their mailing list. They bombard you with spam every single day. For those who want a refund just do a chargeback through Paypal.”

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Posted 3 years ago

“Dear people, don't purchase anything from this company. I bought a nasal spray, after several weeks they sent a different one to me and it was considerably cheaper compared to what I ordered and paid for. Multiple requests to resolve a problem ended up with nothing. So, these guys just get you money and then you can forget about it. It is very strange that such a company still operates in Australia.”

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Posted 3 years ago

“These people are cheaters. Don’t buy any product from them. I ordered an item, they sent a twice cheaper one and a totally different. They have not returned my money on my request.”

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Posted 3 years ago

“Thank you for your warning reviews I cancelled an order from another company because this one was cheaper..... but if it sounds too good to be true it probably is Reordered from a reputable company and the customer service is commendable Your reviews saved me repeating your mistakes. Thank you”

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Posted 3 years ago

“After a month long weight received a product I didn't order. ordered for 54$ and received a different brand that's worth 8$. Stay away, it's a scam.”

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Posted 3 years ago

“Sent me the wrong item and not responding to my enquiry. Worst website ever and such a waste of money too very regretful purchase. I'm surprised how business like this still operating i feel like they stole my money purposely as they advertise something and sell something else??!!”

Helpful Report

Posted 3 years ago

“Ordered online, I never received my items. Customer service said it was shipped. Then later said it was in a queue to be shipped. Never gave me a tracking number, never sent a tax invoice. Contact number always sends to voicemail. They may operating without an ABN”

Helpful Report

Posted 3 years ago

“Ordered online, I never received my items. Customer service says they shipped it. Then they say they haven't. It's been 3 weeks. Now they are ignoring my emails. The phone number goes straight to voice mail. After reading other reviews, I'm worried it's a SCAM.”

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Posted 3 years ago

“Money taken no product.”

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Posted 3 years ago

“You didnt deliver my product you dont respond to my emails . Quick to take my money question proof of purchase. First and last time to every use you guys again.”

Helpful Report

Posted 3 years ago

“My doctor recommended a specific product for me. I Googled it and found it listed on the Megavitamins website. I ordered five bottles of the product. Megavitamins (aka Healthy Care Living Pty Ltd and Healthyday Vitamins) sent me 3 bottles of another item I didn't order and said the others were on their way. Those others never arrived. I returned the unwanted items by tracked mail and asked for a refund. I am almost $200 out-of-pocket and still waiting to see my money. How do we get the credit cards to close this operation down?”

Helpful Report

Posted 3 years ago

“I ordered 5 items and was send only 4 (but was still charged for all 5). I sent a polite email asking if the last item would be shipped separately or if I would be refunded. I received no response. I have lodged a chargeback request with my back for payment. I suggest anyone who has been ripped off by Megavitamins to do the same. It is the only way you will get your money back and hopefully the credit card companies will put a stop to their shady business.”

Helpful Report

Posted 3 years ago

Megavitamins is rated 2.0 based on 86 reviews