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Megavitamins Reviews

2.0 Rating 86 Reviews

23 %

of reviewers recommend Megavitamins

Company Reviews

Product Reviews

2.0

Based on 86 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

450026400

Email:

sales@megavitamins.com.au

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Megavitamins 5 star review on 29th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Make sure you read "australian consumers" at the bottom on their website..... I was looking for an australian supplier so as not to have to order internationally...turns out they just do that for you...I was told an australian PO tracking number would be sent , it never was....on contacting them, I was told things that did not happen, I thought they may be a scam, but after a while the item arrived....If the company was more transparent one would not think they had been scammed...will probably not purchase again, my expectations are that companies should tell the truth up front,not hide there practices in the fine print...beware.”

Posted 2 years ago

“It took awhile to receive the products but when they were delivered they were as described. Customer service was a little slow but understandable given the current situation. Customer service polite and apologised for delays.”

Posted 3 years ago

“I have been waiting for my order for so long now I would never order from them again. I received a email from them saying one of my items was out of stock and would be a couple of weeks till they got more I responded saying I would just have a refund I got no response emailed them again saying I was not going happy to wait and please refund me for items out of stock still no response. Can not recommend this company and I still have not received my order yet.”

Posted 3 years ago

“slow on the delivery but got it eventually nothing else to really complain about”

Posted 4 years ago

“Item was paid for and then had to wait a week before the product was sent and that was only after I emailed them. Otherwise the product arrived safety but was not odorless as stated as soon as you undid the lid you could smell the garlic it was strong.”

Posted 4 years ago

“Received the wrong product and the price doesn't match up with the PayPal invoice.”

Posted 3 years ago

“I am still waiting for my order, I was told I would receive an email when it had being sent, 5 days later no email, which made me wonder if it had being sent at all. So I tried to contact them, first by chat on the website and no one would reply to me, second by sending an email, third by messaging on facebook and finally tried chat again on the website and finally after saying is there any one there and willing to answer me, they responded and said order is sent should get it in 2 more days time. I will be ordering from else where next time.”

Posted 3 years ago

“Terrible company. I ordered, they seem to have had no stock so a few days after payment my money was refunded but I was given absolutely no information as to why my order was just cancelled. This company is terrible. Won’t order again”

Posted 4 months ago

“I ordered 5 products online. 3 arrived. No receipt/paperwork in package. No info re 2 x missing products. I had to chase them up (if calling, press 1 for sales, if you press 2 for existing order support nobody picks up). Turns out 1 item was out of stock, the other was missed for some reason. The lady said sometimes Aus Post changes the packaging which i strongly don't believe is true! I didn't feel confident that i would get a rufund but after a few phone calls, a refund was processed that same day for the 2 missing items. I wouldn't purchase from this company again.”

Posted 1 year ago

“DO NOT ever order from Mega Vitamins. I requested my money back after the sent me the wrong product. It took the merchant 4 months to get my money back as they would not answer any calls or emails. I can not give a lower rating than a one star. Disgusting behaviour from a supplier. They do NOT stock Coco Earth Coconut Aminos”

Posted 2 years ago

“This site is a scam. DO NOT ORDER FROM IT. Order placed two weeks ago. Received a confirmation, then nothing. Tried emailing, tried calling. Nothing.”

Posted 2 years ago

“I ordered Natrol, Melatonin + 5-HTP, 60 Bi-Layer Tablets × 1 and I got Swanson 5-HTP & Melatonin, 30 Tablets x 2. The Swanson product has 3mg Melatonin and the Natrol product has 6mg, which is why I ordered it. Guessing the Swanson product is cheaper as well. Now I have to go out and buy the correct product, complete waste of time and money! Avoid, unless you are craving disappointment.”

Posted 2 years ago

“Never received order. Called and emails sent - no response at all!!!”

Posted 2 years ago

“Stay away, dodgy as they come. Can't follow basic instructions like only use express post. Did an order over the phone and she swore to me she would use express post”

Posted 2 years ago

“Terrible I have been waiting for my delivery since 31st Aug, still haven't received my order. Don't feel like anyone cares. I won't be recommending this company”

Posted 2 years ago

“I DO NOT recommend this business! Ordered over $100 products in September 2021 and still have not received any of the products. I only a received a tracking number a week after the order was submitted and that was because I requested it. The tracking number wasn't recognised by Australia Post when a Lost Parcel case was lodged with them a month later. This organisation is non-responsive to emails or phone calls. Don't waste your money”

Posted 2 years ago

“I ordered two products & only one arrived. I tried calling & left a voice message- no one returned my call. I sent an email & didn't get a reply back. I paid for two products. Where is my 2nd product & why is no one responding? This is an absolute disgrace”

Posted 2 years ago

“I received part of my order, and, just like the previous reviewer, tried to contact Mega Vitamins via phone, email and using chat, trying to find out if the rest of the items are going to arrive, to no effect, they are simply not responding. Really appalling customer support!!”

Posted 2 years ago

“I ordered vitamins worth $163 on October 5th and still no delivery. I have tried to contact them several times with no replies or updates. No one responds to the chat and the 1300 number on the site goes to voice mail with no call backs. Extremely disappointed! I expect a refund!”

Posted 2 years ago

“I ordered products and card was charged 11 August 2021. Today is 27 September 2021. I have no products. I have tried to contact via email and telephone. No reply email. No one answers phone. This business is a scam.”

Posted 2 years ago

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Megavitamins is rated 2.0 based on 86 reviews