Megavitamins Reviews

2.0 Rating 86 Reviews
23 %
of reviewers recommend Megavitamins
2.0
Based on 86 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
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Phone:

450026400

Email:

sales@megavitamins.com.au

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I ordered 2 box of 100 tablets of wheat grass. When the package arrived I only had received 1 box of 120 tablets, I emailed them stating this mistake they responded stated they had run out of my other order and decided to give me a more expensive brand which was a higher MG. I replied stating the MG was exactly the same and now I’m short 80 and I also asked why I wasn’t contacted by anyone to let known they had run out ect they just sent me 80 tablets less and expected that I would be fine with it, I also stated that I live in a rural town where you can’t purchase this vitamin and I’m now 80 tablets lets short which is a massive inconvenience, I asked to make this matter right can you plz send me the other 80 tablets or so that I ordered, they replied in an email that they would reimburse me the difference and sent me $7 back. I will never use this company again their are an absolute joke, they could not get it through their thick heads that my issue was about the money but about the quantity of what I ordered and their lack of communication for their error.
Helpful Report
Posted 4 years ago
ordered over $114 worth of goods. One of the products I received was not the brand I ordered and I was never informed of the switch in products nor refunded the difference in price as they sent me a cheaper brand. I had to hound them to get a refund of the difference in price. I’m absolutely disgusted in their unprofessional approach to customers. I have a good mind to report them to the ACCC for false advertising as when I ordered the product they replaced there was stock available and they are still advertising there is still stock, instead they sent me a different brand
Helpful Report
Posted 4 years ago
What a joke!Do not use this company. Products not listed as out of stock. Do not answer chats or email queries. Send inferior products in place of what you order. Communication is like talking to an infant. A disgrace this company is Stay away
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Posted 4 years ago
Take your money but can not deliver product and will not provide support. Do not recommend this site they do not tell the truth.
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Posted 4 years ago
Sent wrong product. Will wait for covid to settle to aquire the right product being advertised.
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Posted 4 years ago
I had received the wrong product and upon requesting a replacement or a refund I am now being completely ignored by the staff. Extremely POOR Customer Service! Not happy.
Helpful Report
Posted 4 years ago
Megavitamins is rated 2.0 based on 86 reviews