Memorial Urns Reviews

Name: Memorial Urns
Address: 2950 Newmarket St. Suite 101, Box 205, Bellingham, Washington
Rating: 4.84

4.8 Rating 653 Reviews

96 %

of reviewers recommend Memorial Urns

4.8

Based on 653 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT buy from them. They sent two wrong urns to me. Without finding out what happened, they assumed that our urns went to the other family and told us so. Turned out that the other family never received our urns. They informed me that the urns would be picked up in 1-2 days. Then I found out that they failed to follow through with their supplier twice in the process and no pickup was ever scheduled. My brother ended up having to contact the supplier himself and arranged the return. I knew about their communication with the supplier because I also spoke to the supplier directly. Per FTC, it is illegal for Memorial Urns to request payment for these unordered merchandise but they unlawfully threatened to charge me or my brother if we do not return the urns while they did nothing to make the return possible. The supplier did not charge Memorial Urns or anyone for those wrong urns. For Memorial Urns to claim that they were going to take the loss was a 100% LIE. They were going to take extra profit for their supplier's mistake!! Their customer service included hanging up on us and telling us "I did the best I could, what do you want me to do?" Obviously, I want result, a way to return the urns (even when I am under no legal obligation to do so). Their "best I could do" was to send one email to the manufacturer, then failed to follow through, made a threat for illegal charge and left the rest for us to work out. Now they just blamed it all on their supplier when their supplier was prompt, efficient and courteous. The supplier was the one who got the job done.”

Helpful Report

“I'm returning it. The wood is lovely, but the inconvenient opening is at the bottom via four very small screws with phillips heads into a non-wood material. The divider is flimsy and unattractive. The piece is expensive, much too expensive for its quality. I'm very disappointed and will start the search again knowing better what details to look for.”

Helpful Report

“I cannot write a review because I have not received the urn. I need the urn asap. Where is my urn?”

Helpful Report

“Thought it was much bigger”

Helpful Report

The detailed description of this keepsake clearly state that it is a keepsake urn and it's size of 3.5" H x 2.25" W - Holds 1 cubic inch. DESCRIPTION ON OUR SITE: Dimensions: Keepsake: 3.5"H x 2.25"W with a volume of 1 cubic inch

“I specifically asked person who took My order I wanted to sign for urn no box was left n my door stop!!!! Also screws on box very sloppy notsmooth”

Helpful Report

“When buying a companion urn the web site does not give you good direction for adding the engagement on the top. it is assumed when you buy a companion urn the name for the first person would be put to one side and not across the whole top and not leaving space for my mothers name. then they won't replace it with out having to pay more money but they don't take responsibility for the poor web site instructions. Don't buy from them!”

Helpful Report

Memorial Urns is rated 4.8 based on 653 reviews