Memorial Urns Reviews

4.8 Rating 653 Reviews
96 %
of reviewers recommend Memorial Urns
4.8
Based on 653 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Read Memorial Urns Reviews
I ordered an OM Raku Urn based on the picture that was online. I waited over 4 weeks for it and when it finally arrived it looked nothing like the one I ordered. I can understand some variation however this was extreme. I reached out and they did respond quickly. Unfortunately my only option was to send It back, or get a 10% refund if I decide to keep it . I had no choice, my son was waiting to be put to rest, we could not wait another month to receive a new one. It’s just amazing how people take advantage of people at such a vulnerable time. 10% is just ridiculous considering I had to settle for something that was not what was ordered! I will remember this always and it sickens me (paid almost $300). Beware of your purchase and I suggest getting a guarantee you be receiving what you paid for and ordered, or better yet, you might want to find a place that stands behind what they are selling!
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I have been sitting on this for a while. Normally don't write reviews. The urn itself is beautiful. However, the inscription I paid for isn't on it. Also, the necklace that holds some ashes is complete junk. I paid over a hundred dollars for it and the metal, whatever it is, turned to a very dingy color. Can't even wear it without it leaving a residue on my skin.
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The urn does not close very good I have to keep going back and forth to get it closed very poorly made 😖
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Very disappointed. Two urns shipped with chips. One the customer ordered in August-was opened but not taken out till needed in September-chipped. We reordered and ours came in chipped-replaced but just today received. Not happy with the fact that nothing could be done to refund the customer the amount especially for the amount of the urn-definitely overpriced. Would not recommend your product.
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We always replace, free of charge, any damaged product. All we ask is to be notified within 30 days of receipt so that we can file a claim with the shipping company. These marble urns are made in the U.S. and carefully packaged. While damage is rare, shipping companies can sometimes be rough with deliveries.
I purchased an urn to replace one that had broken but the urn that arrived was not exactly what was pictured, it was a LOT shinier then pictured, (imagine old penny versus a new one) and the word ARMY was half blackened out/obscured and not able to be noticed unless tilting the urn to read what the entire word said. Furthermore, there was no mention that it would arrive soldered or fused shut so we were not able to transfer my father's ashes to the new urn. Basically I am sadly disappointed as this was the perfect urn for a WWII Vet's final resting place.
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Disappointed! Extremely high price compare to quality of the product. The urn I got is the companion style and it is not big enough for two. There is no divider inside of the urn so you need to really smash two cremains in to make it fit. The vendor is not flexible with returns so you need to pay to ship it back and they charge restocking fee.
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I would not suggest this to anyone. The product is poorly made the paint is a light coat and if anything touches the Urn it will make a mark on it. I paid $200.00 for this product should be much more stable. I would not buy this product again.
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never received the product
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Memorial Urns is rated 4.8 based on 653 reviews