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Sinch MessageMedia Reviews

4.7 Rating 320 Reviews

95 %

of reviewers recommend Sinch MessageMedia

Company Reviews

4.7

Based on 320 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

1800155228

Email:

marketing-au@messagemedia.com

Location:

Level 24, 367 Collins St Level 8, 16 Kingston Street New Zealand, Auckland 1146 0800 686 964 White Collar Factory, 1 Old Street Yard, London EC1Y 8AF UK 0808 234 8246 461 Pacific Avenue San Francisco, CA 1-844-912-2350,
Level 24, 367 Co
Victoria
3000

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Sinch MessageMedia 1 star review on 28th July 2022

Sinch MessageMedia 5 star review on 22nd February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works as intended. No major issues so far.”

Posted 4 years ago

“Possibly the best Web-based messaging tool out there.”

Posted 4 years ago

“MessageMedia is our fantastic system. It is so convenient & makes my job much easier. Would recommend to anyone.”

Posted 4 years ago

“Good pricing. Good service. Good”

Posted 4 years ago

“MessageMedia as a platform has allowed the business and our staff make communications easy. We use it often to send notifications to our employees quickly. We've also set up a free-text platform and the team have been very helpful and responsive in the process.”

Posted 4 years ago

“Fast response on all support enquiries.”

Posted 4 years ago

“Dont have any issues with sending SMS. Would be good to have MMS”

Posted 4 years ago

“Fantastic software, very effective.”

Posted 4 years ago

“Outstanding service. Would highly recommend .”

Posted 4 years ago

“Easy to use to communicate with clients”

Posted 4 years ago

“Great customer service! Awesome Support and CX team. Would recommend for all business use”

Posted 4 years ago

“It helps me a lot as I hate to text using the phone.”

Posted 4 years ago

“We use Message Media for automatic milestone updates for loan applications, Key messages, and to pre-empt our clients of important announcements that will follow by email. The system is easy to use - would not be without it.”

Posted 4 years ago

“Very happy with Message Media as a service. It is reliable, convenient & helps us stay on top of student communication.”

Posted 4 years ago

“Great features and easy to use. Everything l've asked for has been or will be implemented :)”

Posted 4 years ago

“I don't find the interface easy to use. there are far too many steps to get to the end result. I'm in the process of handing over my current position and am writing notes for my colleague to show them how to use Message Media. I have counted 10 steps to get to the final screen which I think is ridiculous. And having to print out every screen as I cant remember myself which button to click on next. I also feel preparing the Excel spreadsheet is another time consuming exercise, ie, deleting all unnecessary fields , then changing the word "Mb Phone" to "Mobile", then copying and pasting those fields into another document (otherwise it wont upload). All too complicated. I prefer SMS through my regular email with two simple steps, but unfortunately am unable to use it due to spam . I had to call customer service which were helpful a couple of times to guide me through all the steps as at first I found it overwhelming, now its just very time consuming and frustrating to remember each time I use it. Sorry, not a fan.”

Posted 4 years ago

Hi Toni, Thank you for taking the time to write us a review. We really appreciate your feedback and that you took the time to let us know where we can do better. We’ve recently made some major improvements to our website which have greatly improved the ease of use. We will be in touch with you shortly to take you through them, and hopefully make your handover process much less time consuming. Warmest regards, Scott

Posted 4 years ago

“We are very happy. User friendly and responsive support staff.”

Posted 4 years ago

“Great and easy to use”

Posted 4 years ago

“MessageMedia is improving and is very user friendly. Easy to access. Will definitely continue using MessageMedia.”

Posted 4 years ago

“Easy to use”

Posted 4 years ago

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Sinch MessageMedia is rated 4.7 based on 320 reviews