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MGI Golf Inc Reviews

4.3 Rating 1,405 Reviews
82 %
of reviewers recommend MGI Golf Inc
4.3
Based on 1,405 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read MGI Golf Inc Reviews
MGI Golf Inc 5 star review on 19th May 2025
Anonymous
MGI Golf Inc 5 star review on 15th May 2025
Jesse​
MGI Golf Inc 5 star review on 21st April 2025
Brian​
MGI Golf Inc 5 star review on 21st April 2025
Brian​
MGI Golf Inc 5 star review on 5th March 2024
Barry​
MGI Golf Inc 5 star review on 29th December 2023
Roger​
MGI Golf Inc 5 star review on 20th December 2023
Tom​
8
Anonymous
Anonymous  // 01/01/2019
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MGI people I talked to were great. Wheel was a very snug fit. At first I could not get it on to the axle. I heated wheel with hair dryer but that didn’t work. Next I wiped axle with alcohol and then with a very fine sand paper. I finally got it on with the help of a rubber mallet. Looks nice and cart works nicely.
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Posted 6 months ago
Overall satisfaction is very high. Backup batteries are not often available if at all on the website.
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Posted 7 months ago
Order arrived promptly. No instructions but we were able to find a you tube video for a similar model.
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Posted 7 months ago
Great response. Delivered on time.
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Posted 7 months ago
the box containing the part was poorly packed and if you look at the attached photo, you will notice that the part had broken through the box. Fortunately, the part was not damaged and works just fine after installation.
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Posted 7 months ago
Customer service is excellent. Rare these days. I have had my MGI cart for 4 years without any trouble.
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Posted 7 months ago
The motor works fine and the instructional video was excellent on how to replace the motor.
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Posted 7 months ago
The best company I’ve dealt with! First off, I love the cart. Easy to control. I like the option of controlling the cart from the handle. Well built. Easy to collapse. Why is the company the best? I purchased my cart online a couple days before the Black Friday sale (therefore paid more). The company refunded me the sales difference. What company would do that. Customer for life!
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Posted 7 months ago
Quick Service
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Posted 7 months ago
It took over a week to despatch a packaged battery. This is not really acceptable.
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Posted 7 months ago
Very happy with the product I bought and the time it took to get to my house
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Posted 7 months ago
The young lady I spoke with told me what to do and how to diagnose the problem. It works like a charm now. Probably will be ordering a new remote. I assume it's battery will need replacing. After 3.5+ years the car is working without a hitch.
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Posted 7 months ago
My Zip Navigator stopped working. After several emails to the service team the problem was uncovered - the motor controller. The part was not covered by the 3 year warrenty (It was 3 1/2 yrs ). A replacement part was sent by MGI. MGI had a YouTube video on how to replace it. I did it myself! Cart fixed!
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Posted 7 months ago
Excellent response to request for help
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Posted 8 months ago
Customer Service is outstanding. I lost my remote and a new one was shipped right away. Then the club found my original remote, so I requested a return. Without question they sent an RMA and refunded my payment. Michelle was in constant contact with me. Thank you.
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Posted 8 months ago
Love how fast it is, how I can hit a ball, then start walking away from the cart knowing it will catch and pass me in a flash. Love the battery power indicators. The remote works flawlessly, charger is easy to put on and off. Wish it was a bit lighter for loading in the SUV, but can work around this by lifting from a raised arm and the bottom strap. The manual speed dial is not intuitive, takes getting used to. Another caution is if you have a tall bag, you need to be careful about uneven terrain: my cart was thrown off balance and fell several times. When in doubt, switch to manual and hold the handles. The tiny front wheels are great at adjusting on the fly, but won't go over a curb or firm ledge of even three or four inches. Work in progress learning dos and don'ts, but very happy so far.
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Posted 8 months ago
Has been able to
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Posted 8 months ago
Should be able to convert to all terrain front end!!
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Posted 8 months ago
Phone call asnwered promptly with good directions.
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Posted 8 months ago
Items arrived quickly and were easy to install
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Posted 8 months ago
MGI Golf Inc is rated 4.3 based on 1,405 reviews