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Michael Kors Reviews

1.8 Rating 161 Reviews
19 %
of reviewers recommend Michael Kors
1.8
Based on 161 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Michael Kors 1 star review on 29th May 2025
John Shirley
Michael Kors 1 star review on 11th April 2025
Debra Eaves
Michael Kors 1 star review on 4th April 2025
Anonymous
Michael Kors 1 star review on 4th April 2025
Anonymous
Michael Kors 1 star review on 17th May 2024
Theresa Lafata
Michael Kors 1 star review on 17th May 2024
Theresa Lafata
Michael Kors 1 star review on 17th May 2024
Theresa Lafata
53
Anonymous
Anonymous  // 01/01/2019
I dont have WhatsApp! Just send the message to my email, Thank you!!
Helpful Report
Posted 2 years ago
I live in AU, I wasn't expecting my parcel will arrived in less than 7 days but it did. Both shoes are good in condition. I feel sorry for those who've had a bad experience, hopefully it'll be taken action upon. After all MK will be nothing without buyers | customers. As a Customer Care Associate myself, it's not always resolving the issue, it's educating them in a nice way and provide options 😉 I hope these customers who've voiced out their opinion will be taken care of. xoxo
Michael Kors 4 star review on 14th January 2022
Helpful Report
Posted 3 years ago
Good service Easy to use Prompt refunds if needed Goods well packaged and presented
Helpful Report
Posted 6 years ago
Michael Kors is rated 1.8 based on 161 reviews