Michael Kors Reviews

Name: Michael Kors
Rating: 1.94

1.9 Rating 120 Reviews

23 %

of reviewers recommend Michael Kors

Company Reviews

Questions

Metrics

1.9

Based on 120 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Michael Kors made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Michael Kors 1 star review on 8th April 2024

Florentina Pablo

Michael Kors 1 star review on 27th March 2024

Anonymous

Michael Kors 1 star review on 18th March 2024

Anonymous

Michael Kors 1 star review on 6th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have enjoyed my purchase from Michael Kors”

Helpful Report

Posted 1 month ago

“I absolutely love Michael Kors products. Very sturdy and versatile.”

Helpful Report

Posted 4 months ago

“The customer service was tremendous! Was instantly greeted by lovely Tyrell and he helped me pick out a gorgeous bag along with a great sale price! He was so nice and helpful and patient! Thank you for making the experience nice for me and I will be back!”

Helpful Report

Posted 11 months ago

“Very helpful employees, got what I needed. The price was jus right! Good customer service.”

Helpful Report

Posted 1 year ago

“I have 3 Michael Kors bags and love them. I have never been disappointed at all. Price was good and delivery was fast. I will order from again, highly recommended.”

Michael Kors 5 star review on 15th April 2022

Helpful Report

Posted 2 years ago

“I ordered a jacket from MK global, got it 5 days later, weekend included(Greece), the size was too big, shipped it back the following day( very convenient via DHL, excellent service). I placed another order, different item(logo shoulder bag- great choice!!) which came 2 days later! The money from the first order was in my account one day after they received my return, not a day longer. I am sorry for those who had a bad experience, but mine was nothing like that. I won't think twice for another order. Thank you MK!!!”

Helpful Report

Posted 2 years ago

“I was so happy to receive my new handbag, it was delivered very quickly. It looks perfect. I love it.”

Helpful Report

Posted 2 years ago

“My monogrammed leather wallet is great! It's exactly what I expected. It's my second wallet from Michael Kors and they're both worth it!”

Helpful Report

Posted 2 years ago

“Most individuals in todays society always find time to complain, but rarely give praise when warranted. I was in a customer service enviornment for the most part of my working days so when I see an individual go above and beyond, I feel that kind words are in order. I contacted Customer Service with a situation that I needed help with. Called 866 709 5677. I was really fortunate to get a woman named Yamell who assisted me with my order. She showed empathy, was professional, considerate, helpful, friendly and resolved my issue. After seeing a lot of these negative reviews, I can only say that the stars must have been on my side to be lucky to get someone like Yamell. Thanks Michael Kors for having this women in your employ. She truly made my day!!!!”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“Have been satisfied with my products but dislike online VIP points that you can’t use instore”

Helpful Report

Posted 3 years ago

“I was little worried before placing my order with MK global, because i saw many negative reviews,,but i trusted this global brand and i am very happy with my purchase. Delivery was on time without any delay”

Helpful Report

Posted 3 years ago

“Goods always packaged beautifully. No problem with returning an item.”

Helpful Report

Posted 4 years ago

“Found the perfect handbag, service from ordering to delivery was great.”

Helpful Report

Posted 5 years ago

“Happy with products purchase”

Helpful Report

Posted 5 years ago

“good clear webb site good prices item despatched and received quickly tracker available”

Helpful Report

Posted 5 years ago

“Items as described and as photo. Amazing packaging. Delivery auick”

Helpful Report

Posted 5 years ago

“Staff are informative and helpful,”

Helpful Report

Posted 5 years ago

“They are so helpful and feel so happy. I feel like treat to me. They are explain to me very clear because I am deaf and first language to understand what is say to me. I feel so happy. Previous I wasn't happy I don't understand why don't explain to me. I feel so happy they are helpful and explain so clear. I am so happy”

Helpful Report

Posted 6 years ago

“Always friendly customer service”

Helpful Report

Posted 6 years ago

Michael Kors is rated 1.9 based on 120 reviews