“I brought a dress in two different sizes to see what fit would be best. One of the dresses had a faulty/broken return ribbon. Spoke to Sam on live chat who helped me and told me I could still return the item and get a refund because it was faulty.”
“I had a live chat with Autumn regarding a return query. She was friendly and very helpful. She sorted my issue out quickly and I was satisfied with the outcome of the chat.”
