“Sam helped me with my delayed order and refunded me the cost of my delivery without me requesting it excellent speedy service and very happy with the level of customer service :D”
“Had a really helpful chat with Yasmin who helped sort out an issue with a faulty product. Yasmin was really friendly and helpful and sorted the issue straight away. This was my first order with missguided and I will be ordering again thanks to the excellent customer service.”
“I’m a new customer and love this company. Just today I was looking for my order I placed almost two weeks ago and ANNA’s customer service was great. Thank you keep up the good work”
“This company is great, their costumer service is amazing, I had an issue with a parcel that was delivered to another address because I mistakenly wrote it wrong, but I spoke with Anna over the chat and she solved the problem quickly by sending me a new order. I wouldn’t expect it but I was amazed. Thank you so much Anna. Also the next day delivery service is amazing. 5 stars from me. Order with confidence!”
“Huge thank you to Lauren, who finally sorted my problem, because I received only half of the refund, and other support worker, unfortunately I didn’t remember his/her hard and long name, told me that the problem is with my bank and couldn’t get deeper into the problem and look at the prices and understand, that refund wasn’t full. THANKS TO LAUREN, who finally done that for me, and sent other half of refund!!!”
“I wanted to return an item as it was too big. But when I tried purchasing it in a smaller size I noticed it was going to cost me more than what I originally paid for it. I got onto their web chat service and spoke to an agent called Yasmin who was so helpful and told me to purchase the new item and they will refund me the difference.”
“Would like to thank Yasmin for quick and helpful reply, which helped to sort out the issue with the delivery delay. A really responsive and kind specialist out there :)”
“Yasmin who I dealt with was extremely helpful! Super fast and understood what I needed. If I had any doubts about Misguided, she removed them. Thank you Yasmin for your great customer service.”
“I had an issue with my refund being processed and your customer service was really helpful! I spoke with Yasmin who immediately looked into this and processed the refund super quick! Very impressed with your good service”
“Hey!
I would like to express my appreciation to the customer service team at your company. There was a slight mix up with my Missguided order and the delivery, however, the support I received was thorough and timely and my issue was addressed with consistent interaction. Komal, Shahbaz, Sophie and Charlotte responded efficiently to my emails and put in every effort to ensure my problem was resolved in a short space of time. The mentioned employees should be recognised for their performance as they are most certainly an asset to your team.
I am one very satisfied Missguided customer. Thank you!
Paris”
“Hey!
I would like to express my appreciation to the customer service team at your company. There was a slight mix up with my Missguided order and the delivery, however, the support I received was thorough and timely and my issue was addressed with consistent interaction. Komal, Shahbaz, Sophie and Charlotte responded efficiently to my emails and put in every effort to ensure my problem was resolved in a short space of time. The mentioned employees should be recognised for their performance as they are most certainly an asset to your team.
I am one very satisfied Missguided customer. Thank you!
Paris”
