Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,278 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,278 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got fusion clear screen protector from Conestoga mall branch, Kitchener, ON, Canada. There were two employees working there and they took over an hour and like 5-6 attempt to apply the protector. Mind you they only had one other customer there. Anyway, after waiting over an hour I was handed the my iPhone and the bill was around 50 CAD. When I checked the phone next day, there are so many air bubbles in the screen. I called the kiosk and they offered to replace the protector. But I don't want to waste another hour or so and get bubbles again the next day and get it placed again. I have been using phones with screen protector over 5-6 years now and yet I haven't had such an awful service for a such expansive service ever.. Is it possible to get a refund? Thanks.”

Helpful Report

Hi Anuradha, We are sorry about your experience at the location. We would like to further assist you, but we will need specific details like, phone number, receipt, order number, etc. Because we need this confidential information and want to respect your privacy, please email our helpdesk directly at help@moutfitters.com so that we can assist you! We look forward to hearing from you soon.

“I have Matte on front side of my iPhone 8, and I like it very much. I like how it makes screen matte :) Thank you.”

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“Excellent product, Good Service”

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“Excellent customer service skills”

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“The material not good”

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“I am very pleased with the response given by the employee of the company who attended to me. He was very positive and did not think I was taking advantage or he was doing me a favor.”

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“The product is nice and absolutely fantastic . But would suggest that someone in stall should suggest us what is best for our mobile instead of just telling the price of the products. Got the job done at vr mall chennai kiosk.the work was bad and has fusion covered front and back.the back protection has started to peel off within 15 days of purchase.should have well trained personals at the kiosk. Thank you.”

Mobile Outfitters 4 star review on 30th October 2021

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“If u make the price responsible i will be appreciated specially for a new mobile,thx”

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“I got wrong product”

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“Most important is the team they are great team faster helpful and so kind”

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“Excellent & very friendly service”

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“You are the best”

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“Durable and high quality protection, been using it for the past 2 years and still doin’ great.”

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“Really nice Product..So nice deal to get a life time service. Special Thanks for the sale executive..He explained me in many ways and showed me different products.”

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“Awesome product supported by Awesome customer agent at the kiosk in Burjuman mall Dubai. He was an Indian guy from Bangalore. I forgot his name. He was very helpful and suggested me options and I took it. Thank you 😊”

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“It was perfect and amazing service was perfect specialy lee she was sooooo helpful Lots of thanks Muna and khalifa”

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“Very expensive to a phone protect now a lot of competitors are in the market with same product with cheaper price. I think you need to re look at your prices specially during this situation. Staff are good price high.”