Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,262 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,262 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from your staff at Yas Mall.”

Helpful Report

Hi Megan, So glad to hear! Another great review from Yas Mall. Thanks for sharing and thank you for being a Mobile Outfitters customer!

“Good explanation on the product”

Helpful Report

Hi Raini, Thanks for sharing your review. We are happy to have you as our customer!

“The guy was awesome! Very friendly and helpful”

Helpful Report

Hi Ronald, Thank you for taking the time to post your review. So happy to hear your experience was a great one and you met with friendly and helpful staff. We appreciate your patronage.

“Great service, professional staff.”

Helpful Report

Hi Abdul, Our priority is to provide our customers with great service and we are happy to hear you received just that at the location you visited. Thank you for your review.

“Got the fusion screen protector I stalled around 4 months back and was assured lifetime replacements @ Rs. 250. However went to the same stall at Meenakshi Mall to show a blemish that had developed on the screen protector. Considering the cost paid the first time and assurances by the technician who installed it I has presumed excellent performance and service. However the two people on the stall today were absolutely Rude and did not accept that it was an installation or material fault. Moreover they said that it would cost me Rs.450 to replace the screen guard. Completely unhappy. Will make sure that none of my known people ever fall in this scam.”

Helpful Report

Hello Mudit, First and foremost, please allow us to apologize for the issue you have detailed in your review. We are so sorry to hear that we have disappointed you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Good service from staff and clear instructions on how to repair if film is damaged. Very worthy investment given that you only pay for labour in future to repair and not the film”

Helpful Report

Hi Lim, Thank you for taking the time to share your review. Happy to hear the staff at the location provided you with the great service you deserve as a valued customer.

“I just did my son full outfitters in MOE and to be honest I am too frustrated from the quality of my son watch! Till extend he is so upset and asked me to remove your outfitters. This is incomparable to what I had to my watch in Dubai Hills this morning. I am going tomorrow to Dubai Hills to change the whole thing to my son and hopefully will be same as my watch.”

Helpful Report

Hello Abou, First and foremost, please allow us to apologize for the issue you have detailed in your review. We are so sorry to hear that your son was disappointed. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“It was amazing and fast and really helpful stuff.”

Helpful Report

Hi Ali, Happy to hear that your experience with the staff at the location you visited was amazing. We do our best to provide our customers with great service and we're so glad we were able to provide you with that.

“Nice screen protection.”

Helpful Report

Thanks Dima! I'm glad you're enjoying our product. -Paul

Hi Dima, Thanks! Glad you are enjoying your Mobile Outfitters Products. Thanks for your review.

“Dear Team, I was using ur 360 degree clear coat service for my 3 iPhone and 2 apple watches . Yesterday my kid removed the top and side stickers and unfortunately we missed that removed peices and back side peices was with me. When I went to the mobile outfitter kiosk and they denied replacing that without the old pieces and charging me prices as new one. I will definitely pass this bad review to all my frnds who I referred to use this service Thanks Shaun Thomas 0503706743”

Helpful Report

Hello Shaun, We are sorry about your experience at the location. you visited We would like to further assist you, but we will need specific details like phone number, receipt, order number, etc. Because we need this confidential information and want to respect your privacy, please email our helpdesk directly at help@moutfitters.com so that we can assist you! We look forward to hearing from you soon.

“Went to mobile outfitters @bugis junction, singapore, staff friendly, give all the product info very well and the service is great too”

Helpful Report

Thanks for the great review, Bony! I've sent your kind words to the local team in Singapore- I know it'll make them happy! -Paul

“Even though only 1 person working and very she did her best to give a quick turn around”

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Thank you, Terry! -Paul

“I am proud to put our products Thank you out fitter team”

Helpful Report

This is really nice to hear, Abdulla. I'm glad you are enjoying your Mobile Outfitters products! -Paul

“They don’t do it very well Not okay the sticker”

Helpful Report

Hello Idris, So sorry to hear that you are disappointed. Please reach out to our customer service helpdesk directly via email at help@moutfitters.com We would like to assist you further.

“great work!”

Helpful Report

Thanks for the kind words, Kayode! 🙌🏻 -Paul

“Good service &fast”

Helpful Report

Thanks Mohamed! -Paul

“Friendly staff… fast service”

Helpful Report

Thanks for your review, Derrick! I'm glad to hear you enjoyed your experience at Mobile Outfitters. -Paul

“I would like to register the friendliness of your staff - especially Tin and Shafiq with Hui who were manning the Bugis Junction outlet. They were patient in explaining the benefits of the Fusion silicone protection. There was no hard-sell which we like and the product and their careful explanations made us select Fusion. Only correction is that my mobile is not the Galaxy S22, but the Note20 Ultra 5G.”

Helpful Report

Hello KHLim, Thank you for your your review. So happy that the Bugis Junction Team was able to provide you with the great service you deserve. Send our helpdesk an email at help@moutfitters.com and they will help you correct your product registration to the Note 20 Ultra.

“3 things to conclude ! Staff were great and friendly Quality product Service was amazing Period...”

Helpful Report

Thanks for the awesome words, Ivan! -Paul

“Does not affect touch screen sensitivity at all.”

Helpful Report

Hi Ace, We are happy to say that are products work very well with touch and fingerprint readers. Thank you for your review. Glad you are enjoying your Mobile Outfitters products.

Mobile Outfitters is rated 4.4 based on 5,262 reviews