Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,229 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Had a s4 watch screen protector applied. Would definitely recommend.”

Helpful Report

Thank you so much for the 5 star rating of Mobile Outfitters Justin! We are so happy to hear that our customer service was excellent and that you had a great experience with us! We are glad to know that you would recommend us to others and we really appreciate you giving us your feedback!

“Awesome product! Best screen protector I have seen so far.”

Helpful Report

Thank you so much for the 5-star rating, Patrick! We appreciate you taking the time to leave us a positive review - we strive to provide our customers with awesome products! We're so glad you were happy with your screen protector - it's definitely one of the best around!

“I applied it on my phone from Kochi, India. Within 4 months of Installation, the film started coming off from the corners. Since it had lifetime warranty i took it to their outlet. The response i received from store were horrible. They are asking for extra charges for replacing the film. If charges are applicable, then how can we define it as warranty? Never ever recommend to anyone. Even the low quality film will last 6 months on my phone. Here in India i can get low quality films for Rs.300. This film i have applied for Rs.2200, thinking that it got lifetime warranty. And they are demanding Rs.420 as extra charges for claiming the warranty. If this is the case its always better to get low quality films for 300. This is what we call organized looting.”

Helpful Report

“Awesome service by the lady behind the counter. Polite and cheerful.”

Helpful Report

Thanks for the 5-star rating, Thomas! We are delighted to hear that you had an awesome experience with the lovely lady at our store. We strive to provide excellent customer service and it's great to hear that it was delivered. Thank you for recommending us!

“A reliable device protector”

Helpful Report

Hi Mohd, We really appreciate your kind words and 5 star rating. We take great pride in providing the best device protection experience our customers can find, so it's great to hear it resonates with you! Thank you for choosing Mobile Outfitters, a reliable device protector.

“Can't tell that I have a protector on my screen. The best I have seen yet!!”

Helpful Report

Thanks a lot, Kwamena, for your wonderful 5-star rating of Mobile Outfitters! We're glad that you can't tell the protector is on your screen since that means it's working really well! We really appreciate your kind words.

“I think finally I found the perfect screen protector for my Iphone.It's really robust and strong < will definitely keep my mobile safe.”

Helpful Report

Hi Siva, Thank you so much for your five star rating! I'm glad to hear that our Mobile Outfitters products are perfect for your needs; it's great that our screen protector will keep your mobile safe. I'm glad you found the perfect match for your phone!

“Service at the bugis junction outlet was excellent. The price is decent enough for the what they offer, worldwide and lifetime warranty.”

Helpful Report

Thank you Nigel for your 5 star rating of Mobile Outfitters! We are glad to hear that you were pleased with the service at the Bugis Junction outlet. Your feedback is highly appreciated!

“It is a good quality product 👌”

Helpful Report

Thank you, Mario, for giving Mobile Outfitters a 4 star rating! We are so glad to hear that you believe the product is of good quality. We appreciate your business and kindness!

“help@moutfitters.com Problem not solved without dubai branch support”

Helpful Report

Thank you so much, John, for your 5 star rating of Mobile Outfitters. We truly appreciate it and value your feedback! From the "help@moutfitters.com" team, please know that we hear your concerns and we understand your frustration. We will do our best to ensure that our Dubai branch can provide the best support possible. Thank you again!

“I am happy with the quality, and it is a very durable film”

Helpful Report

Thank you Vuk for your 5 star rating of Mobile Outfitters! I am so glad to hear that you are happy with the quality and find the film to be very durable.

“Treated very well by your agents.”

Helpful Report

Thank you for taking the time to leave us a 5 star rating, Vincent! We greatly appreciate your feedback; it means a lot to us, especially coming from such a valuable customer like yourself. We're glad that you have found our agents to be treating you very well and that you had a great experience with Mobile Outfitters.

“Lifetime warranty with only $10 for every touch up or maintenance if required”

Helpful Report

Thanks, Hor, for your 5-star rating of Mobile Outfitters! We're thrilled that you chose us, and we're proud to provide our customers with a lifetime replacements.

“Very good customer service and really good quality, definitely worth the money!”

Helpful Report

Thank you, Chris, for the generous 5-star rating of Mobile Outfitters! We are delighted to hear that you felt our customer service and quality was very good, and that it was worth the money! We appreciate your support.

“Nice and good quality”

Helpful Report

Thank you Eng for your 5 star rating of Mobile Outfitters! We really appreciate your kind words about the nice and good quality of our products.

“They said the help@moutfitters.com will help. And the help@moutfitters.com has said that in 4 April she had contacting Indonesian owner, and the indonesian owner will contact me. Now, 7 April 2023 no one contacted me, and the help@moutfitters.com doesn’t reply or figuring out anything. I just want to emphasize how are they engaging with customer. Both indonesia and US. Don’t buy their product because of the lifetime guarantee.”

Helpful Report

“Lifetime Guarantee is only applicable if the store open in your country. This week I want to use lifetime guarantee of clear coat and end up the kiosk is gone. The phone that they provide in the website is gone. I tried to contact their instagram (5 cities) and those that you provide in the website, no one answer. I will said, do not buy it, there is no such thing like a lifetime guarantee if they close suddenly without any notice.”

Helpful Report

Hi Rahayu, Our Customer Support Team at help@moutfitters.com is currently working to provide you with a resolution. Our sincerest apologies for the inconvenience.

“Ok good 👍”

Helpful Report

Thank you for your wonderful 4 star rating of Mobile Outfitters, Robert! We really appreciate it.

“Finally I found a protection which I can 100% trust!”

Helpful Report

Thank you so much for your 5 star review of Mobile Outfitters, Andrej! It's great to hear that you've found a protection that you can trust 100%. We really appreciate your kind words.

“The service was good. The staff was helpful. And i love how my phone feels like new again, and it only took such a short time for installation.”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We are so glad to hear that you had a great experience with us and were happy with our services. We really appreciate that you found our staff helpful and that installation was quick! We are pleased to know that your phone feels like new again. Thanks again for our 5 star rating, we really appreciate it!

Mobile Outfitters is rated 4.4 based on 5,229 reviews