Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,308 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,308 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

Write Your review

Tell us how Mobile Outfitters made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and patient sales person. Quality service and product”

Helpful Report

Thank you so much for taking the time to leave a 5 star rating! We really appreciate it. It's great to hear that you found our sales person to be helpful and patient, and that you felt our quality of service and product lived up to your expectations! Thank you again for your kind words.

“I have been using your product for many years, previously I have used your scratch protection coating for my Samsung S8+ and I was completely satisfied with it. Once I put the coating on, I was able to use it for a minimum of 8 months (without any additional phone cover). This February I upgraded my phone to Samsung S22 Ultra and when I visited your outlet I came to know there is a new product called 'Impact protection' which is even thicker than the scratch protection. As I noticed it's your top end product and the initial cost is also unconditionally high for a phone protection (250 Qr). Even though I purchased it in February and during the last 6 months, I have changed the coating more than 4 times (without any additional phone cover). Once it's changed within 1 month the sticker gets damaged and the phone looks ugly. I was completely disappointed with your new product and I was thinking of quitting your product permanently. Vibin Qatar.”

Helpful Report

The team has received your request at help@moutfitters.com and they will assist you further.

“Good product”

Helpful Report

Thank you for your 5 star rating of Mobile Outfitters, Jesse! We appreciate you taking the time to review our products, and are delighted to get your feedback.

“Good protection for mye Phone.”

Helpful Report

Thank you so much, Kai, for your 5 star rating of Mobile Outfitters! We're delighted to hear your phone is well-protected and that you're pleased with our services.

“The attending staff explains the product very well . He dont push you to buy but give you options to think of buying. Good service 👍”

Helpful Report

Thank you so much Reyes for your fantastic 5-star rating of Mobile Outfitters! We are pleased to hear that our staff explained our products to you clearly, and were not pushy or aggressive in any way. We really appreciate your positive feedback and are glad you had a pleasant shopping experience with us!

“Good service. The person servicing me made me feel at ease with the product. Love the product and no regrets. I had previously came to the shop but the person serving back then wasn't so friendly.”

Helpful Report

Thank you for your wonderful 5 star review, Rossman! We appreciate your kind words about the product, as well as the good service that you received. We are committed to providing excellent customer service to all of our customers and we're thrilled that you had a pleasant experience!

“Excelent service”

Helpful Report

Thank you very much for your 4 star rating of Mobile Outfitters, Alexis! We appreciate your feedback, and are glad that you've had an excellent experience with our services.

“Bought the matt screen protector. The matt screen protector is one of the best product out there compared to others. Its is very smooth to the touch, reduces glare, and it sticks on the screen strongly. The staff (Bala) provide very good service, expertly applying the protector. Very satisfied with the pruchase.”

Helpful Report

Thank you for the amazing 5-star rating for Mobile Outfitters! We are delighted to hear that you are happy with the Matte screen protector you bought; it certainly is one of the top products available. We are glad to hear that the staff (Bala), provided excellent service in expertly applying the protector. We are pleased that you are very satisfied with your purchase. Thank you again!

“Have a great experience with Bala at the bugis outlet in Singapore. Great service, friendly and very helpful! Definitely recommended!”

Helpful Report

Thank you so much James for your 5 star rating of Mobile Outfitters! We are delighted to hear about your great experience with Bala at the Bugis outlet in Singapore, and appreciate you mentioning his friendly and helpful service. It is customers like you that keep us motivated to continue to provide great service and products!

“Your service /sales representative is very polite and it makes you feel at home. Also he is very attentive to small details, well done.”

Helpful Report

Thank you so much for your 5 star rating, Arthur! We appreciate your feedback. We're glad to hear that your experience with our service/sales representative was positive, and that they were polite and attentive to your needs. We strive to make our customers feel at home, and it's great to know that was achieved. Thank you for visiting Mobile Outfitters!

“Excellent! Quick service with a Smile at Bugis, Singapore. Loved the protective film. Like the basic concept too :-)”

Helpful Report

Thank you so much for your 5 star rating, Gopalkrishna! We are delighted to hear that you were pleased with our service at Bugis, Singapore and that our protective film met your expectations. We value your feedback and it is very much appreciated!

“The guys at Marina Mall are superb 👌👌👌👌”

Helpful Report

Thank you so much for the 5 star rating, Maurice! We really appreciate it. We're also glad to hear that you had a great experience at our outlet at Marina Mall. The guys at Marina Mall are indeed superb. Thank you again!

“Recently I did on my Vivo x 90 at Lulu mall kochi, kerala The service was very disappointing the sales man was rude and impatient while answering my question . Now the the whole cover slowly started peeled off The product sorry to say is not what is advertised and please train your staff to be courteous and polite . I paid 2000 rupees +not worth a dime If the company has level of integrity please refund my hard earned money I feel I was scanned by mobile outfitters”

Helpful Report

Thank you for your review, Manoj. We really appreciate that you took a moment to let us know about your experience. We are truly sorry for what happened. Please reach out directly via email to our customer support team at help@moutfitters.com They will be happy to help. Once again, thank you for your honest review and please accept our sincere apologies.

“Your guys are very polite and professional. Thanks you guys for the service.”

Helpful Report

Thank you Albert for your rating of Mobile Outfitters! We really appreciate your feedback and are glad to hear that you were pleased with our customer service. Your comments about our polite and professional team mean a lot to us! Thanks again for your kind words and your support!

“Awesome protective sheath over your mobile. Gives 360 degree coverage. Experienced technicians apply the coat right in front of you. Lifetime warranty and replacement with a very nominal charges. Worldwide availability of shops and kiosks. Overall a very good product. Hope it stays good as long as they claim.”

Helpful Report

Thanks for the 5 star rating! It's great to hear that you appreciate the features Mobile Outfitters offers, such as our experienced technicians, lifetime replacements with a nominal charge and our worldwide availability of shops and kiosks. We appreciate your feedback and are happy that you are a satisfied customer with our products!

“I use clear coat for my Samsung S22 Ultra. The product is very very poor for displays which are bend. I did a replacement before a month. Same thing. I did not have any issues in my earlier phones.”

Helpful Report

Hello Muhamed, Please contact our customer support team directly via email at help@moutfitters.com for assistance. Our team will be happy to help. Thank you!

“The film in question was installed on my phone (OnePlus Nord 2 5g) . I was excited about this new technology. now, within a week, 3 membranes have been applied. the previous ones have come off, or there has been miraculous wear on the film. I'm not really convinced about the whole product”

Helpful Report

Hello Petri, Please contact our customer support team directly via email at help@moutfitters.com for assistance. Our team will be happy to help. Thank you!

“Good service Good explanations Good pricing explanations Good discussions. Appreciate it v much”

Helpful Report

Thank you so much for your five-star rating of Mobile Outfitters, Lee! We are delighted to hear of your positive experience with the service you experienced at the location. We appreciate your kind feedback very much.

“Another good experience with Mobile Outfitters!”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We are thrilled to hear that you had such a positive experience with us. We look forward to you having many more good experiences with Mobile Outfitters!

“Très belle expérience chez PSM/SAVE merci”

Helpful Report

Merci beaucoup Fina pour ta note de 4 étoiles pour Mobile Outfitters! Nous sommes heureux que tu aies eu une très belle expérience chez PSM/SAVE! Cela nous encourage à continuer de fournir le meilleur service à nos clients. Merci encore! Thank you so much Fina for your 4 star rating for Mobile Outfitters! We are happy that you had a great experience at PSM/SAVE! This encourages us to continue providing the best service to our customers. Thanks again!

Mobile Outfitters is rated 4.4 based on 5,308 reviews