Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.42

4.4 Rating 5,284 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and good foil.”

Helpful Report

(Serbia) -

Hi Nikola. Thank you so much for giving Mobile Outfitters a 5-star rating! We are thrilled to hear that you had such a positive experience with us. Your kind words about the quality of our films mean a lot to us. We appreciate your support and your valuable feedback. We look forward to serving you again soon!

“The customer service given by Bala was great and exceptional! Recommended!”

Helpful Report

(Singapore) -

Hi Rossman. Thank you so much for taking the time to rate Mobile Outfitters with a fantastic 5-star review! We truly appreciate your feedback and support. We are thrilled to hear that our customer service, particularly Bala's assistance, exceeded your expectations. Bala is an exceptional member of our team, and we're delighted to know that their service left a positive impression on you. We will definitely relay your kind words to them. Thank you once again for recommending us! We are delighted to have you as a satisfied customer and we look forward to assisting you with all your mobile accessory needs in the future.

“Horrible service. Not compared to hammer. Screen is yellow after one month and they refused to change”

Helpful Report

Hello Soha. Thank you so much for taking the time to provide us with your valuable feedback on your recent experience with Mobile Outfitters. We truly appreciate customers like you who share their thoughts with us, allowing us to continuously improve our services. We would like to sincerely apologize for the issues you encountered during your visit. We can not assist you on here but please reach out to our Customer Care Team directly via email at help@moutfitters.com Once again, we sincerely apologize for any inconvenience and disappointment you may have faced. We truly value your feedback and look forward to making it right for you.

“Perfect personalization and protection”

Helpful Report

(Slovakia) -

Hello Ľubomír! Thank you so much for giving Mobile Outfitters a 5-star rating! We truly appreciate your feedback and are thrilled to know that you had a great experience with us. At Mobile Outfitters, our main goal is to provide our customers with perfect personalization and protection for their devices. We take pride in offering high-quality products and services that meet your every need. Thank you once again for choosing Mobile Outfitters. We look forward to serving you in the future!

“Excelente”

Helpful Report

(Puerto Rico) -

Thank you so much, Omar, for your excellent 5-star rating of Mobile Outfitters! We greatly appreciate your support and are thrilled to hear that you had a fantastic experience with us. Thank you once again for your kind words and for choosing Mobile Outfitters. We look forward to serving you again in the future!

“The shock proof stickers are already cominv off. Horrible horrible service”

Helpful Report

Hello Tony. Thank you so much for taking the time to share your feedback about your experience us. We genuinely appreciate hearing from our customers, as it allows us to constantly improve our services. We sincerely apologize for the inconvenience you have faced and we understand how frustrating this must be for you. Please contact our Customer Care Team directly via email at help@moutfitters.com to provide us with more specific details about the issue you encountered, such as the device model and the date of your visit, so that we can promptly address this matter and ensure that it doesn't happen again in the future. We look forward to hearing from you and working towards a solution.

“Great service and advice to protect your product”

Helpful Report

(Mauritius) -

Thank you Nicolas, so much for your fantastic 5-star rating of Mobile Outfitters! We genuinely appreciate your support and trust in our products and services. It's customers like you that motivate us to go the extra mile in delivering great service and advice to protect your product. We're thrilled to know that you had a positive experience with us, and we look forward to serving you again in the future.

“It's a great product”

Helpful Report

(Ghana) -

Hello Gideon! Thank you so much for your 4-star rating of Mobile Outfitters! We sincerely appreciate your support and your feedback. It's a great product. We hope to continue providing you with excellent products and service in the future.

“Fantastic product, fabulous service.”

Helpful Report

(Mauritius) -

Hi Marie! Thank you so much for your glowing 5-star rating of Mobile Outfitters! We truly appreciate your support and feedback. It means a lot to us. We are thrilled to hear that you found our product fantastic and our service fabulous. We value your business and look forward to serving you in the future.

“Great products, very durable and easy to install”

Helpful Report

Hey Rinor, thanks for the kind review! -Paul

“Great products!”

Helpful Report

Hi Stefan. Thank you so much for taking the time to rate Mobile Outfitters with 5 stars! We truly appreciate your kind words and support. We are delighted to hear that you are satisfied with our products. Once again, thank you for your fantastic rating. We look forward to serving you again in the future.

“Great service and product so far!!”

Helpful Report

Thank you so much, Karina, for your outstanding 5-star rating of Mobile Outfitters! We greatly appreciate your feedback and we are thrilled to hear that you are satisfied with our service and product. Your support means a lot to us. We look forward to serving you again soon!

“I bought a fusion impact protection in Dubai and got it replaced once in oman . I was told I would have to pay 21 aed or 2.1 OMR for full body replacement : the gentleman in Oman removed the side protection and later said they don’t have stock . Now nobody accepts to replace it ; more importantly I am in cairo and went for a replacement . The lady asked me to pay 690 plus 220 egp for replacing front and back with sides which is absurd ( mall of Arabia cairo ) . Unfortunately the front was coming off so I got it done for now . Kindly tell me the correct pricing I will be in Dubai and will get the rest of the sides changed”

Helpful Report

Hello Sarif. Thank you so much for taking the time to provide us with feedback about your experience with our Mobile Outfitters service. We truly appreciate your input, as it helps us in improving our services for all our valued customers. We sincerely apologize for the inconvenience and frustration you encountered during your replacement process in Oman and Cairo. We understand how disappointing it can be. Please contact our customer care team directly via email at help@moutfitters.com We hope to hear from you so that we can assist you further.

“A watch is bought so that we can work out in peace. When we work out we can’t make sure where we will knock the watch or how. I am not saying anything about the quality. But within 3 days of applying . It has come out on one side. And that isn’t something I would want to pay for again. There isn’t any difference between what we pay for with you and something we buy outside for Rs. 100 or Rs. 200. I would think twice before doing something for my watch with you again.”

Helpful Report

Hello Kashi. Thank you so much for taking the time to provide us with your valuable feedback about your experience with Mobile Outfitters. We genuinely appreciate customers like you who share their thoughts with us. We sincerely apologize for the inconvenience you have faced with our product. Please contact our customer care team directly via email at help@moutfitters.com Thank you once again for your feedback, and we look forward to hearing from you soon.

“service gd, explain well and gd price”

Helpful Report

(Singapore) -

Thank you so much Corena, for taking the time to rate Mobile Outfitters with 5 stars! We truly appreciate your positive feedback. We look forward to serving you again in the future!

“My phone looks like new!!!”

Helpful Report

(Norway) -

Hi Nilsen! Thank you so much for taking the time to leave us a fantastic 5-star rating for Mobile Outfitters! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. "My phone looks like new!!!" Your words put a big smile on our faces and motivate us to continue delivering excellent service and products that meet your satisfaction. We're thrilled to know that we were able to make your phone look brand new again.

“My phone looks like new!!!”

Helpful Report

“Great quality! Best customer care!”

Helpful Report

“Very bad experience as I am using outfitters products from last 6years but i am sorry to say now they are not providing good quality and services.. two days ago went to their outlet for iPhone 12pro max bumper cover replacement. The cover which they provide me is very low quality and even not fitted on mobile, yesterday i visited again for asking to replace it as its not fitted properly but he firstly misbehaved and refused to provide another one.. ask me to give additional money for new replacement I will never recommend anyone to buy Outfitters products From Oman Muscat”

Helpful Report

Thank you Wasim, for taking the time to share your feedback about your experience with Mobile Outfitters Oman. We apologize for the quality and service issues you encountered during your recent visit to our outlet. We sincerely apologize for any inconvenience caused. Please contact our customer care team directly via email at help@moutfitters.com Please do not hesitate to reach out to us directly so that we can work towards resolving this matter.

“We purchased fusion full body protection for my phone in January 2023. Recently the cover was dirty and it came out. When we approached the shop in Omans Avenues Mall, Muscat from where we purchased it, we were refused the replacement stating they want the full old cover. The shop staff was talking very rudely and their behaviour was not acceptable.”

Helpful Report

Hello Mathen. Thank you for taking the time to provide us with your feedback regarding your experience with Mobile Outfitters Oman. We genuinely appreciate your feedback and apologize for any inconvenience caused. Please contact our customer support team directly via email at help@moutfitters.com Once again, thank you for bringing these issues to our attention. We look forward to hearing from you soon and resolving any concerns you may have.

Mobile Outfitters is rated 4.4 based on 5,284 reviews