Mobile Phones Direct Reviews

1.8 Rating 183 Reviews

20 %

of reviewers recommend Mobile Phones Direct

Company Reviews

Questions

Metrics

1.8

Based on 183 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Mobile Phones Direct deliver? How long does Mobile Phones Direct take to deliver? Does Mobile Phones Direct deliver on time? How is accuracy and good condition of items delivered by Mobile Phones Direct?

Returns

Customer Service

How can I contact Mobile Phones Direct? How quickly does Mobile Phones Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Mobile Phones Direct.

Visit Website

How does Mobile Phones Direct deliver?

Helpful Report

(2 weeks ago)

Mobile Phones Direct delivers items by Courier.

Helpful Report

(2 weeks ago)

55.56%

Industry Average

“ I ordered iphone 14pro in September and it was initially ‘next day delivery’. ”

- Mohammed Azim

“ ermmm everything, got sent a phone that don’t work, I send back special delivery, and now they have ignored me for days and days, terrible customer service, been on hold on a 0345 number for well over 2 and half hours and still I haven’t got through to anyone. ”

- Kevin Ashcroft

“ I'd like to start off by saying that initially in terms of purchase and delivery, they had a brilliant service and there is nothing to complain about. ”

- Alex

Mobile Phones Direct Reviews

Delivery - Average