Mobile Phones Direct Reviews

1.9 Rating 197 Reviews

23 %

of reviewers recommend Mobile Phones Direct

1.9

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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How quickly does Mobile Phones Direct resolve customer queries?

(2 weeks ago)

Greater than 44% of reviewers feedback is Mobile Phones Direct takes over a week to resolve customer queries.

(2 weeks ago)

66.67%

Industry Average