Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.77

4.8 Rating 4,358 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,358 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We’re very pleased with the excellent service we’ve received. Brilliant communication and they responded really well to our continued delays with our garden refurbishment. Mark and Brian delivered our sofa set and were extremely helpful.”

Helpful Report

Posted 4 years ago

“I had a problem with my original delivery it was dealt with swiftly and professionally by customer service, Nyle and Leon came today and sorted it all out quickly, efficiently and pleasantly. I’m Very pleased with the service I’ve received”

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Posted 4 years ago

“Greta furniture, arrived promptly, and Mark and Brian were so helpful in getting it set up. Would definitely buy from them again!”

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Posted 4 years ago

“Great delivery from Leon and Nile - kept us informed and great characters”

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Posted 4 years ago

“Customer service from order to delivery was excellent. Delivery staff were really courteous and helpful. Our garden is down a flight of stairs making it difficult to access but Colin and Leon were brilliant.”

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Posted 4 years ago

“Purchased a corner sofa set on Saturday from the clearance section and it was delivered today! Great customer service in the warehouse. Leon and Colin delivered it this morning - both very friendly guys - thank you”

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Posted 4 years ago

“Very impressed with the quality of the furniture and service received. Placed order on Sunday and had delivery the next day! Colin and Leon delivered my furniture and were very efficient, helpful and friendly. Highly recommended.”

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Posted 4 years ago

“Great delivery service from Leon and Colin. Thank you. Excellent advance warning and most helpful on arrival. All good.”

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Posted 4 years ago

“Great lads good job Marc .C and Danny.N”

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Posted 4 years ago

“Good service even when something was broken. Very helpful staff”

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Posted 4 years ago

“The lady in the Cheltenham store could not have been more helpful thank you. Also David R and Lee G very helpful on delivery. All very good and I would recommend. Thank you.”

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Posted 4 years ago

“The furniture arrived when scheduled and the delivery drivers were very professional and friendly. Would recommend these drivers as they are an asset to the company”

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Posted 4 years ago

“I would definitely recommend MF. I had a rattan table which had unusually damaged in the heat. They have replaced and assembled FOC. It was unfortunate as the the quality of their furniture is excellent. Paul and Pete the delivery men were polite, professional and efficient, a credit to the company.”

Helpful Report

Posted 4 years ago

“Great delivery staff - they brought our boxes into our back garden and explained how we should assemble everything. Thank you Damien B and Lewis C”

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Posted 4 years ago

“The delivery guys (Leon and i can’t remember sorry) were absolutely lovely, super friendly, couldn’t do enough to help me out as i was feeding my baby when they arrived, great service. I’ve only marked down as i was expecting a call from the central team in advance of delivery to confirm dates/service available (unpack etc) but didn’t receive it. Im not particularly bothered but the expectation was there.”

Helpful Report

Posted 4 years ago

“Pete and Paul delivered furniture to our beach house today. Great service, friendly and no complaints despite 75mph winds offshore at the nearby Needles. This is the second moda delivery this year and we still highly rate the service. Keep it up.”

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Posted 4 years ago

“Damien B and Lewis C were great delivering our furniture”

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Posted 4 years ago

“We had the Moda ARC 14 rattan set delivered and installed. Beautiful, sturdy and well made rattan set. The quality speaks for itself. The installation team Mark & Brian were very professional, provided a demonstration of the gas fire pit dining table and removed all packaging from site.”

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Posted 4 years ago

“Our garden furniture arrived today, it’s lovely. Mark & Brian put it all up and removed all the rubbish, they were both efficient and polite.”

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Posted 4 years ago

“Delivery prompt, efficient and courteous by Pete and Paul (Moda). Product very good and well designed & constructed. We reported a faulty armchair foot and Moda has despatched a replacement. We are awaiting delivery from a third party courier APC overnight who so far have failed to deliver on time and day stated with no communication except for a further delivery slot, we still await delivery. If Moda want to maintain their excellent levels of customer care they need to be careful to choose the right partners to uphold their levels of service.”

Helpful Report

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,358 reviews