Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,353 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous set in clearance. Pip and Matt were helpful and gave great advice. Delivery guys could not have been more helpful.”

Helpful Report

Posted 3 years ago

Hi Helen & Al, Thanks for your 5* review :) I'm pleased to hear the staff you dealt with provided great customer care! Robyn @ Moda

Posted 3 years ago

“Great prices and service”

Helpful Report

Posted 3 years ago

Hey, Thanks for the great feedback, this is brilliant to see! Robyn @ Moda

Posted 3 years ago

“Visited on the 01.12.21. From the start the Moda guy was really pleasant and very helpful in finding the items we wished to purchase. Nothing was too much trouble and he made our visit worthwhile. We have bought patio furniture from the company in the past and the experience is excellent. Recommended to our family and friends.”

Helpful Report

Posted 3 years ago

Hi Dave, It's great to see your 5* review, I'm very pleased to hear you had a great experience with us and even better that you are a returning customer of ours :) We hope to welcome your friends and family in the future! Take care, Robyn @ Moda

Posted 3 years ago

“I bought a table from Matt and Pip this morning. They were extremely helpful, nothing was too much trouble. They loaded it into my car with easy and was extremely pleasant. I can’t wait to come back for my garden furniture. Thank you very much”

Helpful Report

Posted 3 years ago

Hi Rachel, It's great to see your review, so thanks for this! Customer satisfaction is our main aim so I'm pleased to see Matt and Pip gave great customer service. We hope you are happy with your new table and cant wait to greet you back in the future :) Robyn @ Moda

Posted 3 years ago

“Excellent customer service and delivery service. Quality furniture specialist in luxury rattan and contemporary products. I purchased luxury rattan garden furniture in 2019 and following winter I simply hosed down the furniture and it cleaned up to perfectly. Highly recommended.”

Helpful Report

Posted 3 years ago

Hello Sharon, Thank you for taking the time to leave such great feedback about your positive experience with us, I'm ever so happy to hear you are still enjoying your garden furniture :) If you need anything further in the future please do let us know! Robyn @ Moda

Posted 3 years ago

“Matt was great,highly recommend moda.”

Helpful Report

Posted 3 years ago

Hi, Thanks for your 5* feedback, this is great to hear :) Robyn @ Moda

Posted 3 years ago

“Good service in store - delivery missing an item but quickly resolved.”

Helpful Report

Posted 3 years ago

Hey. Thanks for your kind, honest review. I'm very sorry to hear an item was missing from your order but I'm now very pleased to hear this was resolved immidialtey! If you need any further assistance in the future please don't hesitate to contact us. Robyn @ Moda

Posted 3 years ago

“Paul and Mike delivered and built our table which was exchanged due to age and they were both super helpful and completed the task without complaint. They kept me updated with the delivery on route and dismantled and built the new table quickly and efficiently.”

Helpful Report

Posted 3 years ago

Hey Wendy, Thanks for your great feedback! We are very happy to hear your delivery went ahead as planned and if you need anything further in the future please do let us know :) Robyn @ Moda

Posted 3 years ago

“Fantastic service from Pip and Matt. Knowledgeable, helpful and friendly. We got a bargain!”

Helpful Report

Posted 3 years ago

Good afternoon Helen & Al, Thanks for taking the time to leave such a positive review, we are pleased to hear you had a great experience with us and we do hope you enjoy your new furniture for many years to come! Robyn @ Moda

Posted 3 years ago

“Matt was great thanks”

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Posted 3 years ago

Hi Fatoumata, It's great to see your review so thank you for this :) Robyn @ Moda

Posted 3 years ago

“good web site”

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Posted 3 years ago

Hello George, Thanks for the 5* review, we are pleased to hear you like our website! Robyn @ Moda

Posted 3 years ago

“easy and quick”

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Posted 3 years ago

Hey Jacqueline, Thanks for taking the time to leave your review, we are very pleased to hear our services are easy and quick :) Robyn @ Moda

Posted 3 years ago

“Absolutely outstanding service by Pete and Paul. Nothing was too much trouble. Will definitely be recommending to friends/family”

Helpful Report

Posted 3 years ago

Hi Ms Worthington, Thanks for your great review, Its always is fantastic to hear that you've had a positive experience with us :) Robyn @ Moda

Posted 3 years ago

“Both Nyle and Barry - the delivery drivers - were so friendly and helpful. The person who helped us at the showroom - Bella - was incredibly enthusiastic and knowledgeable. She made us feel so much happier about the whole ’Moda’ experience. If it weren’t for her we I’m not sure if we would have bought the furniture or spent so much!”

Helpful Report

Posted 3 years ago

Good afternoon Jools, Thank you very much for your 5* review, we are so happy to hear you had the positive Moda Experience that we pride ourselves on! Your feedback will certainly put a smile on Nyle, Barry and Bella's face so thanks again :) Robyn @ Moda

Posted 3 years ago

“Outstanding costumer service by Matt, thanks for help”

Helpful Report

Posted 3 years ago

Hello Sajid, It's great to see your review, I will ensure Matt received this great feedback! Robyn @ Moda

Posted 3 years ago

“Great products and website”

Helpful Report

Posted 3 years ago

Hi Patricia, Thanks for your 5* review, I'm pleased to hear you like our website and products :D Robyn @ Moda

Posted 3 years ago

“Great products and service”

Helpful Report

Posted 3 years ago

Hi Kim, Thanks for your positive feedback, I'm pleased to hear you had a great expeeince! Robyn @ Moda

Posted 3 years ago

“Can’t fault the team will most definitely be recommending to my family and friends Thank you Matt pip and Gary Superstars”

Helpful Report

Posted 3 years ago

Hey, Thanks for your 5* review, this is great to see :) Take care Robyn @ Moda

Posted 3 years ago

“Matt and his work colleagues were absolutely amazing men they were very helpful and had a lovely manner nothing was pushed on me they took there time and very helpful Thankyou Matt and team 👍👍👍👍👏👏”

Helpful Report

Posted 3 years ago

Hi Joan, Thank you for taking the time to leave your review :) It's always great to hear that another one of our customers has had a great experience with us! Robyn @ Moda

Posted 3 years ago

“Absolutely OUTSTANDING customer service by Matt, Pip & Gary! Exceeded expectations and beyond. Will definitely be back and will be recommending to friends!”

Helpful Report

Posted 3 years ago

Hello Ms Ditchett, Wow thanks for your 5* review, your feedback is fantastic to hear! We are ever so pleased that you had a great experience with us. Robyn @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,353 reviews