Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,356 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

Write Your review

Tell us how Moda Furnishings UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leon & John were superb, called me before delivery to ensure we were there and dropped it all off nice and safely. The two armchairs we ordered are amazing , super comfy and we will ordering more from Moda. Customer services also fantastic”

Helpful Report

Posted 4 years ago

Great to hear you are delighted with your purchase, hopefully we have an amazing Summer so you can enjoy in full! Stay safe Joe @ Moda

Posted 4 years ago

“Good service and delivery team Pete and Jason T were very courteous and punctual! Will definitely use again.”

Helpful Report

Posted 4 years ago

Pete and Jason can always be relied upon to do a great job. Thanks for the fab feedback and we look forward to welcoming you back soon! Joe @ Moda

Posted 4 years ago

“Staff were very friendly and helpful.”

Helpful Report

Posted 4 years ago

Just what we like to hear! We always aim to provide 5-star service! Joe @ Moda

Posted 4 years ago

“Very helpful customer services”

Helpful Report

Posted 4 years ago

Thank you so much from everyone in Customer Service! Jack @ Moda

Posted 4 years ago

“So far so good. Just ordered despite extra expense, because much happier with the quality compared with IKEA, furniture Village, various garden centres. Very helpful staff especially Leana in Caterham store and Janine in customer services. I will await to see how the order progresses, whether they stick to 8-10 week time frame and how the platinum delivery service goes.”

Helpful Report

Posted 4 years ago

Thank you so much for your wonderful review! Jack @ Moda

Posted 4 years ago

“Really good experience. Damion C and his colleague Cosmin were excellent. Called in advance to check and advise of time and we’re respecting of the property, rules of distancing and assembled everything professionally and swiftly. Great service. Thanks.”

Helpful Report

Posted 4 years ago

So happy to hear you received such great service from the delivery team. Enjoy your new luxury furniture. Joe K @ Moda

Posted 4 years ago

“Very good service from the delivery men, especially Rob. Phone call before delivery.”

Helpful Report

Posted 4 years ago

Have a lovely summer enjoying your new, luxury Moda furniture. Thank you for a great review! Joe K @ Moda

Posted 4 years ago

“Great service and great quality products”

Helpful Report

Posted 4 years ago

We pride ourselves on our high quality, luxury outdoor furniture! Thanks for the great review :) Joe K @ Moda

Posted 4 years ago

“Excellent customer service, would highly recommend”

Helpful Report

Posted 4 years ago

Providing exceptional customer service is something that is really important to us here at Moda. Have a great summer and enjoy! Joe K @ Moda

Posted 4 years ago

“Excellent customer service”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 4 years ago

“We have all our furniture at last and now look forward to sitting, eating and last but not least drinking in the sun ☀️. Superb service from Moda and the delivery boys Mark and Brian certainly deserve a gold star each ⭐️ ⭐️ Brilliant work boys. Thankyou. Would certainly recommend the extra for unpacking, putting furniture together and taking cardboard away. First class👍”

Helpful Report

Posted 4 years ago

“Great customer service all round from the very first call I made to place my order to adding an extra item which I’d forgotten about to the delivery team reaching our to make arrangements and finally the two guys Leon and John who leave the depot at such an early time to drive my order to me. My garden is now complete - just need the sun to shine!”

Helpful Report

Posted 4 years ago

Thank you so much for the wonderful review! Have a fabulous summer! Jack @ Moda

Posted 4 years ago

“Efficient, friendly service.”

Helpful Report

Posted 4 years ago

Thank you so much! Jack @ Moda

Posted 4 years ago

“Your boys Lewis B & Damien B were fantastic. Polite helpful and top quality guys Thanks so much. Delighted with the service.”

Helpful Report

Posted 4 years ago

Thank you so much for your lovely review! Jack @ Moda

Posted 4 years ago

“Very very helpful delivery men. Respectful, clean and tidy and patient regarding set up on the patio. Very pleased. Need to check one of feet isn’t bent and is the rattan weave only. Other than that great.”

Helpful Report

Posted 4 years ago

Thank you for your kind review! Remember, we're always here to help on SUPPORT@MODAFURNISHINGS.CO.UK if there's anything else you need! Jack @ Moda

Posted 4 years ago

“Great products, really good quality and shall buy from Moda again. Delivery driver Rob and his mate were super quick in installing the furniture, very friendly and helpful.”

Helpful Report

Posted 4 years ago

Thank you so much for your review! Jack @ Moda

Posted 4 years ago

“Easy peasy”

Helpful Report

Posted 4 years ago

Lemon Squeezy! Thanks so much for your review! Jack @ Moda

Posted 4 years ago

“Both Lewis and Damien were punctual polite and efficient.”

Helpful Report

Posted 4 years ago

Thanks so much! The guys will be thrilled with the feedback! Jack @ Moda

Posted 4 years ago

“From ordering to delivery Moda furnishings have been excellent. The order was delivered by a couple of really nice guys, Leon and John, thanks guys and everything was received within the quoted time frame, would highly recommend this company.”

Helpful Report

Posted 4 years ago

“Had a 10 minute live chat to ensure right product purchased and then order within minutes”

Helpful Report

Posted 4 years ago

Thank you so much! Jack @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,356 reviews