Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,356 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website and was able to call and ask questions. fingers crossed for delivery and set up.”

Helpful Report

Posted 4 years ago

Our dedicated sales team are always on hand to help. Have a great summer and enjoy your furniture! Joe K @ Moda

Posted 4 years ago

“Excellent customer service start to finish. Delivery delays not as bad as expected (pandemic). Email correspondence good. Telephone contact too was a relief to be able to talk to a person! Delivery guys Andy & Ryan, called before, polite, friendly & super helpful with assembly advice.”

Helpful Report

Posted 4 years ago

Our dedicated and friendly customer services team are on hand to help with any queries you may have. I hope you enjoy your new furniture in the coming summer months. Joe K @ Moda

Posted 4 years ago

“2 great guys, Andy & Luke. Very helpful and pleasant.”

Helpful Report

Posted 4 years ago

SO pleased you had such a great experience with Andy & Luke. Enjoy your new furniture and have a great summer enjoying it. Joe K @ Moda

Posted 4 years ago

“Great service, prompt delivery very knowledgeable and experienced fitters who were John and Leon. Would recommend to all. Now looking forward to getting out of lockdown in comfort.”

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Posted 4 years ago

“Very good telephone and online chat service for my recent order. Thank you Nicole. We are looking forward to receiving our new garden furniture and a great summer so we can use it !”

Helpful Report

Posted 4 years ago

Thank you for an amazing review. So pleased you received such great service from Nicole. I hope you have a great summer enjoying your new furniture! Joe K @ Moda

Posted 4 years ago

“Andy and Ryan were very helpful”

Helpful Report

Posted 4 years ago

So pleased you had such amazing service from Andy & Ryan. I hope you have a fantastic summer enjoying your new, luxury furniture! Joe K @ Moda

Posted 4 years ago

“Customer Services were very helpful with good delivery times.”

Helpful Report

Posted 4 years ago

Our dedicated and friendly customer services team are always on hand to help with any queries you may have. Have a great time enjoying your new, luxury furniture! Joe K @ Moda

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Thank you for the 5* review, J. We pride ourselves on our excellent customer service. Have a great summer enjoying your new furniture! Joe K @ Moda

Posted 4 years ago

“Ordered over the phone , really helpful lady took our order . Delivery the following week as promised . Thanks to Louis & Anthony for putting it all together and taking away all the boxes . Love the furniture , great service thank you so much .”

Helpful Report

Posted 4 years ago

Thank you for this lovely review of your whole experience with us, it is much appreciated!

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

Thank you for the 5*, we really appreciate it Joe @ Moda

Posted 4 years ago

“Excellent delivery. Louis and Anthony were polite and helpful.”

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Posted 4 years ago

“Louis and Anthony delivered my furniture on Thursday and I cannot fault the service of the company. The called me to advise they were on their way and when they arrived. They couldn’t get the van up our drive as it’s very steep and they carried the whole lot. Very satisfied with the service and would highly recommend.”

Helpful Report

Posted 4 years ago

Thank you for an amazing review. We are so happy that you received such above and beyond service from Louis & Anthony. Enjoy your new furniture! Joe K @ Moda

Posted 4 years ago

“We were very impressed with site and reviews. Lots of details re furniture”

Helpful Report

Posted 4 years ago

Hi S Dawe, Thank you for the positive 5* on our website and reviews about our products, great to see and very much appreciated! Have a lovely summer and take care! :) Danielle @ Moda

Posted 4 years ago

“good graphics and easy to navigate”

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Posted 4 years ago

Thank you for a 5* review. Our new and improved website makes it easy for our customers to browse and order from our wide range of luxury furniture. Joe K @ Moda

Posted 4 years ago

“Excellent service - was planning to buy on line but went onto live chat and the sales consultant was super helpful to the point she shared her number and we ended up talking and took my order over the phone. Really excellent service”

Helpful Report

Posted 4 years ago

Our dedicated and knowledgeable sales team are available via the telephone and web chat to help you with any queries you may have. Thank you for an amazing review. Joe K @ Moda

Posted 4 years ago

“Excellent service today from Terry and Dale, they were very concerned that the table I received today was right and if I was happy with it . Tell nice lads .”

Helpful Report

Posted 4 years ago

Providing excellent customer service is really important to us here at Moda. So pleased you received great service from Terry & Dale. Have a fantastic summer! Joe K @ Moda

Posted 4 years ago

“Staff are polite and very helpful”

Helpful Report

Posted 4 years ago

Our dedicated team are always happy to help and provide the highest levels of customer service. Thank you for an amazing review. Joe K @ Moda

Posted 4 years ago

“Great service - delivery guys Louis and Anthony couldn’t have been more helpful.”

Helpful Report

Posted 4 years ago

So pleased you received such great service from Louis & Anthony. Have a great summer and enjoy your new furniture! Joe K @ Moda

Posted 4 years ago

“Very efficient.”

Helpful Report

Posted 4 years ago

Thank you for your 5* review, R. Have an amazing summer with your new, luxury furniture! Joe K @ Moda

Posted 4 years ago

“Phone call and text message (even earlier than expected) from Leon (and John). They confirmed what they were here to do, offered help but I did t require collecting an item from out back, and asked what had been wrong with the previous product. Pleasant experience.”

Helpful Report

Posted 4 years ago

So pleased you has such a great experience with Leon & John during your delivery. Have a great summer and enjoy your new, luxury furniture! Joe K @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,356 reviews