Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,356 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products. Great service and delivery. John and Leon were on time. Rang before they delivered with a courtesy call. We are returning customers for outdoor furniture.”

Helpful Report

Posted 4 years ago

Providing the best customer service is something that is really important to us here at Moda, so I am so pleased you received such great service from John & Leon. Enjoy your new furniture! Joe K @ Moda

Posted 4 years ago

“The delivery men Louis and Anthony were fabulous. Took the furniture up 3 flights of stairs with absolutely no complaints. Great guys and very thankful for the assembly.”

Helpful Report

Posted 4 years ago

Hi There, Thank you very much for your lovely review. I will ensure to pass your feedback through to Louis and Anthony. They shall be delighted to hear this. If you need anything in the future, please do not hesitate to contact us. Many Thanks, Lia @ Moda.

Posted 4 years ago

“Brilliant”

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Posted 4 years ago

Hi L Corfield, Thank you for your 5* review. This is great to see! Many Thanks, Lia @ Moda.

Posted 4 years ago

“Good clear website. Easy to place an Order”

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Posted 4 years ago

Hi N, thank you so much for this review, it is great to hear our website is easy to use! Chris@Moda

Posted 4 years ago

“Good”

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Posted 4 years ago

Hi I, thank you for your feedback! Chris@Moda

Posted 4 years ago

“Faultless service,excellent product, great communication especially regarding delivery time, courteous and helpful delivery team. This was a remote purchase due to the pandemic, quality of product met expectations.”

Helpful Report

Posted 4 years ago

Hi Mr Harris, Thank you very much for your kind review. It is great to see that the service and quality provided was second to none, this is something that we are very passionate about at Moda in providing. Thank you again! Lia @ Moda

Posted 4 years ago

“Excellent customer service start to finish. Delivery delays not as bad as expected (pandemic). Email correspondence good. Telephone contact too was a relief to be able to talk to a person! Delivery guys Andy & Ryan, called before, polite, friendly & super helpful with assembly advice.”

Helpful Report

Posted 4 years ago

Hi E Rogers, Thank you for taking the time to leave us a lovely review. Excellent customer service is something we are very proud of here at Moda. Thank you for being patient in these unprecedented times, we do try to be as open and honest as possible with the lead times for stock! All feedback shall be passed through to the relevant teams. Have a lovely summer and take care. Many Thanks, Lia @ Moda

Posted 4 years ago

“Very good”

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Posted 4 years ago

Hi C Pullinger, Thank you for your 5* review and lovely feedback! Brilliant to see. Many thanks, Lia @ Moda.

Posted 4 years ago

“We are very happy with our purchase. There were slight defects that we noticed after the product got delivered. Moda Furnishings have been very accommodating and are sorting the problem.”

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Posted 4 years ago

Hi There, Thank you very much for your positive and honest review. I am happy to hear that your issue was resolved, the customer service team strive to resolve any kind of problem as quickly and efficiently as possible. So this is great to read. I hope you enjoy your new furniture :-) Many thanks, Lia @ Moda.

Posted 4 years ago

“Very happy with the furniture. The order was delivered on time and the delivery team (Leon and John) were excellent. They assembled the furniture with care and took away the packaging.”

Helpful Report

Posted 4 years ago

Hi C, Thank you for your lovely positive feedback. I am delighted to hear you are happy with the furniture and the service given. I will ensure to pass your feedback about Leon and John to the transport team ! Hope you have a lovely summer. Many Thanks, Lia @ Moda

Posted 4 years ago

“Can't wait to get my furniture in time for summer.”

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Posted 4 years ago

Hi E Stewart, Thank you for your positive review ! We can't wait to deliver the furniture, let's hope the sun makes an appearance in time for this. Many Thanks, Lia @ Moda.

Posted 4 years ago

“Leon and John had had a long day as their van had broken down but they unpacked everything very professionally and took away all the rubbish. They were also very careful when carrying the furniture through my house. They were charming.”

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Posted 4 years ago

Good afternoon, Its great to see such a positive review considering the problem with the van breaking down! i will ensure your comments are passed on to Leon and John who do always go above and beyond to deliver excellent care when handling the goods :) Have a lovey weekend with your new Moda furniture. Thanks Robyn @ Moda

Posted 4 years ago

“Easy process to order”

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Posted 4 years ago

Hi J Bryce, Its great to see your positive review and comments regarding the order process, we do try and make this as convenient as possible for our customers :) Thank you, Robyn @ Moda

Posted 4 years ago

“Easy to use....”

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Posted 4 years ago

Thank you for taking the time to leave your 5* review! Its great to see. Take care, Robyn @ Moda

Posted 4 years ago

“Furniture looks amazing. Delivery drivers were very efficient (thank you Mark and Brian). Very happy with the service from online ordering to delivery. Thank you 😊”

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Posted 4 years ago

Thanks for the 5* and the great review of your whole experience with us! Great to read. Have a great Summer. Joe @ Moda

Posted 4 years ago

“Excellent service. Pleasant staff”

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Posted 4 years ago

Hi P, Thank you for your kind review. Your feedback is great and happy we could help you ! Many Thanks, Lia @ Moda.

Posted 4 years ago

“The website looks good,..easy to use”

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Posted 4 years ago

Hi D Coulson, Thank you for taking the time to leave a review ! Hope you found what you was looking for on the website and any help you need please let us know :-) Many Thanks, Lia @ Moda.

Posted 4 years ago

“Prompt service and calls regarding delivery received as promised. Louis and Anthony were prompt, very helpful and delivered furniture with care”

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Posted 4 years ago

Hi A Worsfold, Thank you for your kind review. That is brilliant to hear that you received nothing but excellent service from Louis and Anthony, I will ensure to pass your feedback to them. Take Care, Lia @ Moda.

Posted 4 years ago

“Really pleased with our new garden furniture, the purchase was form the outlet store and was done via Facebook and telephone as as they were closed. Gary was really helpful and the delivery guys Louis and Anthony were both helpful and professional and put the set together. Had an issue with 2 of the cushions but these were replaced on the same afternoon. Great service and price.”

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Posted 4 years ago

Hi R Preston, Thank you for your lovely review. This is great feedback to hear! I will ensure to pass this through to Gary.. He will be delighted to hear this. Many thanks, Lia @ Moda.

Posted 4 years ago

“Fabulous service - thank you Joe K. Great fabric. Lovely furniture. Frances”

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Posted 4 years ago

Thank you for the fantastic review on our products and fabulous service provided by our lovely Joe, I will be sure to pass on your comments! :) Have a great summer enjoying your new purchase! :) Danielle @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,356 reviews