Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,356 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello all at Moda, from the day we ordered our ARC 1 - Half Moon Sofa , all of the people we dealt with from buying it in the showroom to delivery today, have been exceptionally helpful and a pleasure to deal with. Despite the virus, lockdowns, and Brexit 👍 In particular the two lads, Mark and Brian, who delivered it could not have been more friendly and helpful as they had to unpack it all and carry it up 2 flights of stairs. thanks to all Paul”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave your review, we are very pleased to hear the positive comments regarding your journey here with us at Moda :) We will ensure the relevant people are aware of your feedback and we hope you enjoy your furniture for many years to come! Take care, Robyn @ Moda

Posted 4 years ago

“I ordered 8 Aston chairs "pink" during lockdown . They held them in stock for me for several weeks as I had ordered a table from Italy and didn't want the chairs until the table arrived. I asked Moda to deliver the chairs as I was told my table was on the way. Moda brought the chairs and Alex and Lewis unpacked them screwed on the legs as I had the platinum service and brought them into the house for me and put them in situ. The delivery men were lovely and couldn't have been more helpful. The chairs are beautiful but look much bigger than I anticipated. I rang Moda the next day to explain my table still hadn't arrived and until it did I couldn't tell if the chairs would fit. Jo in Customer Services was so helpful and explained I had a 30 day cooling off period in which time my table should have arrived. Jo told me that if the chairs were too big I wasn't to worry as I could send them back with the delivery for a modula Halo set I have also bought which hasn't arrived yet. I was so pleased as I had a sleepless night on Monday when the chairs were delivered as I thought I would have to keep them and they may be too large. The chairs do look lovely but the seats are very hard. I will definitely buy from Moda again and I am looking forward to the arrival of my ratten modula halo 2N with dining table. I would definitely recommend the platinum service as the furniture is well made and very heavy.”

Helpful Report

Posted 4 years ago

Hi J Wharton, Thanks for taking the time to leave your review, we are very pleased to hear you are happy with your new dining chairs :) Please rest assure if the chairs dont fit yes you can send these back to us, thats no problem at all! If you need anything further please dont hesitate to contact us via email/phone/chat. Enjoy your weekend, Robyn @ Moda

Posted 4 years ago

“Excellent service and great product. Can’t wait for the better weather to try it out.”

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Posted 4 years ago

Its great to see your 5* review and to hear you are are now in receipt of your furniture! We do hope the sun comes out sooner or later :) Take care, Robyn @ Moda

Posted 4 years ago

“Rob and Mike were brilliant. On Time, they were cheerful and helpful. Thank you.”

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Posted 4 years ago

We will be sure to pass this on to Mike & Rob. Thank you for a great review and enjoy your new luxury Moda furniture in the summer months ahead. Joe K @ Moda

Posted 4 years ago

“Paul and Mike delivered and set up our dining corner sofa. They were polite, friendly and efficient.”

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Posted 4 years ago

Its great to see your review! We will ensure Mike and Paul are aware of your kind comments, have a lovely weekend :) Thanks, Robyn @ Moda

Posted 4 years ago

“Excellent service from order to delivery. Platinum delivery was included and Mike & Chris arrived before 8am having phoned just before. Unpacked and assembled and were happy to move furniture into the place we wanted. Not the cheapest but we feel it is the best and no regrets. Very good quality.”

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Posted 4 years ago

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Posted 4 years ago

Good afternoon, Thanks for leaving your review, your comments are great to see and we will make sure Mike and Chris are aware :) We know you will enjoy your furniture for many years to come! Take care, Robyn @ Moda

Posted 4 years ago

“Drivers Andy & Ryan were helpful in letting us know when they were be arriving to collect the seat & were really polite with great product knowledge.”

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Posted 4 years ago

Our dedicated delivery team are always happy to help. Have a lovely summer enjoying your new furniture! Joe K @ Moda

Posted 4 years ago

“Saw Moda arriving at my neigbhours house, went over for a look at the new furniture. It was so beautiful we went straight home and purchased the exact same suite! Absolutely gorgeous. Long ETA's of outdoor furniture but definitely worth the wait!”

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Posted 4 years ago

Wow what amazing feedback. This is so great to hear! We pride ourselves on our high quality luxury furniture. Have a lovely summer. Joe K @ Moda

Posted 4 years ago

“Excellent service from the start with Garry on the phone to Matthew and Paul delivering. Would highly recommend buying from Moda. Super service.”

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Posted 4 years ago

So happy you are pleased with your new furniture. Have a lovely summer and enjoy your new luxury set from Moda. Joe K @ Moda

Posted 4 years ago

“Fantastic chat service helped give me confidence to place order.”

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Posted 4 years ago

Our dedicated sales and customer services team are available via telephone, web chat and email to offer their assistance and answer any questions you may have. Have a lovely Easter. Joe K @ Moda

Posted 4 years ago

“Fantastic company from start to finish, product delivered with in 3 days, Andy & Ryan the delivery/assembly men were so polite and most efficient a real asset to the company. This has been a refreshing experience and I would would be happy to recommend this company to anyone.”

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Posted 4 years ago

We are so happy that you received such amazing service from the whole Moda team. We hope you have a lovely Easter and summer enjoying your new luxury furniture from us. Joe K @ Moda

Posted 4 years ago

“Terry and Graham who delivered a d assembled the furniture were superb. Very prompt delivery- quicker than what website initially indicated which is great. Furniture is lovely.”

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Posted 4 years ago

It is great to hear that you received such great service from our deliveries team. Have a great summer and enjoy your new, luxury furniture! Joe K @ Moda

Posted 4 years ago

“Brilliant no problems very nice friendly chaps even carried furniture uphill to my summer house Thank you so much”

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Posted 4 years ago

Its great to see your 5* review! We hope you have a lovely bank holiday weekend with your new furniture :) Thanks, Robyn @ Moda

Posted 4 years ago

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Posted 4 years ago

“Easy to use”

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Posted 4 years ago

“Brilliant no problems very nice friendly chaps even carried furniture uphill to my summer house Thank you so much”

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Posted 4 years ago

Hi D, Thank you for your lovely review on the drivers. We shall ensure to pass this to them. Have a lovely Easter weekend. Thank you, Lia @ Moda

Posted 4 years ago

“Really pleased it arrived in 2 weeks (website said 3-6), was told I'd receive a text on the day with a time window, I didn't but a quick easy call got me a time. Drivers Mike and Graham called 20 mins ahead of arrival, arrived on schedule and were very friendly, carried it all through to back garden too. Furniture is solid, very comfy and well made. You get what you pay for!”

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Posted 4 years ago

Hi D, Thank you very much for your 5* review on your experience with us. We are so happy to hear all is well and I hope you have a lovely weekend with your brand new furniture ! Many thanks, Lia @ Moda.

Posted 4 years ago

“Peter & Paul were very polite and efficient. They called in advance to confirm delivery and arrived on time.”

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Posted 4 years ago

I will be sure to pass this on to Peter & Paul. I hope you have a lovely Easter and enjoy your new Moda furniture! Joe K @ Moda

Posted 4 years ago

“Excellent service from Moda once again. Thanks to Terry and Graham for an on time pick up of the return.”

Helpful Report

Posted 4 years ago

Glad we were able to deliver excellent customer service again for you. Have a lovely Easter! Joe K @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,356 reviews