Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,353 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Moda Furnishings UK 1 star review on 18th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Colin and Leon were helpful and friendly nothing to much trouble thank you !”

Helpful Report

Posted 3 years ago

“The young men at the warehouse were very helpful Pip was really kind and helped demonstrate how to store furniture.Ashame I wasn’t able to purchase cover from the warehouse at same time saving me a trek across the other side of town only to find they ordered online . Terry and Colin were equally helpful both helping set up the furniture and help answer any questions. Hoping to receive an answer as to an odd cushion on one of the sofas? I know two new potential customers are intending a visit re further purchases based on my experience. Thankyou boys !”

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Posted 3 years ago

“Great service from Terry and Dave, delivered and set up in situ within half an hour. They had the answers to all my questions and did everything with a smile.”

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Posted 3 years ago

“Spot on time for delivery. Very courteous and did a great job putting everything together. Excellent is an understatement.”

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Posted 3 years ago

“Fab delivery service by Terry S and Dave H and so so pleased with the garden set, amazing quality!”

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Posted 3 years ago

“Fab delivery service by Terry S and Dave H and so so pleased with the garden set, amazing quality!”

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Posted 3 years ago

“Excellent delivery of our new dining table and chairs by Terry and Colin. Great blokes who were determined to get our table round the back no matter how they would have to do it! Highly recommend Moda Furnishings! I have already left a review about my order process which was just as good. Thanks Moda!”

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Posted 3 years ago

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Posted 3 years ago

“Leon and Colin delivered our new furniture today. They were really great. Nothing was too much trouble. They sorted everything out and left it all working perfectly. Good for them and now we can enjoy the spring sunshine.. thanks Moda!”

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Posted 3 years ago

“Many thanks for the delivery of garden furniture. Mark and Brian were excellent and helpful and placed everything where it was required. Many thanks again. Peter and Christine. Chester.”

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Posted 3 years ago

“Staff very helpful especially Pit and Mat. Price very reasonable and the delivery men were good and pleasant. Was disappointed when we didn’t get a fixing to hold the parasol. Was not informed that it was not included. Luckily we had one of our own.”

Helpful Report

Posted 3 years ago

“We had a couple of issues with damage to the table but the customer service team were very helpful and arranged replacement without issue. The delivery team who assembled the furniture were polite and professional and credit to the company.”

Helpful Report

Posted 3 years ago

Good afternoon Paul, I am very sorry to hear of the current situation with your table, I can assure you this is not usual practise and I will be reaching out to you shortly to discuss this further. Robyn @ Moda

Posted 3 years ago

“Leon & Nyle weren’t just the delivery guys - they were real ambassadors for Moda. They texted ahead to let me know an estimated arrival and despite nearly 5 hours drive time to the south coast they were punctual and couldn’t have been friendlier or more helpful. Great guys and lovely furniture - highly recommended!”

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Posted 3 years ago

“Brilliant delivery by Mark and Dave. They rang in advance; found out very awkward to find house(!) and were friendly and cheerful. Really great service. Thanks both!”

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Posted 3 years ago

“1st Class delivery, nice & polite delivery men.. very happy ..Thanks”

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Posted 3 years ago

“Terry & Colin Moda delivery drivers delivered my new garden suite today, extremely helpful & pleasant, great service & product from start to finish would certainly recommend all the staff & the company. Thank you Terry”

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Posted 3 years ago

“Massive thanks to Matt, Aaron and Gary in the showroom for being really helpful in making sure we got the right size furniture at a great price, and thanks to Terry and Colin for fast and friendly delivery. Brilliant service from all, thank you!”

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Posted 3 years ago

“Really friendly staff and excellent customer service could not do enough Special thanks to Matty at outlet and Terry and Colin in deliveries x”

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Posted 3 years ago

“Terry & Colin delivered. Fantastic service”

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Posted 3 years ago

“Quality furniture, good customer service, friendly and efficient delivery guys”

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Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,353 reviews