Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,353 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to say a massive Thank you to Gary, Pip and Matt for a fabulous service. Gary went above and beyond to keep informed when the item I wanted came back in stock. Thank you Gary ⭐️”

Helpful Report

Posted 3 years ago

Hi Jules, Thanks for taking the time to leave your feedback, this is great to see! I will ensure the guys hear of your positive review :) Robyn @ Moda

Posted 3 years ago

“Great service and terrific product. I know they're not cheap but we've had cheap before and can easily tell the difference.”

Helpful Report

Posted 3 years ago

Hey, Thanks for your great feedback, I am very pleased to hear you are happy with your new products! Robyn @ Moda

Posted 3 years ago

“Great service from Nyle and Barry happy to help with moving furniture. Thanks when I had an isssue it was dealt with quickly by customer services manager to my satisfaction.”

Helpful Report

Posted 3 years ago

Good afternoon Julie, Thank you for your feedback, it is great to hear the positive comments regarding the drivers and I am due to call you to discuss the second part of your feedback. Robyn @ Moda

Posted 3 years ago

“Amazing service and brilliant lads would not go anywhere else but Moda for future furniture”

Helpful Report

Posted 3 years ago

Good morning, Thanks so much for leaving a great review, your feedback is fantastic to hear! We hope you enjoy your new furniture for many years to come :) Robyn @ Moda

Posted 3 years ago

“Excellent website, great choice and good prices”

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Posted 3 years ago

Hello Guy, It's great to see your 5* and positive comments so thank you for this :) Robyn @ Moda

Posted 3 years ago

“some of your links to recommended products are wrong and you have an issue with your basket. 1: recommended cover for ledbury 3f link takes you to a smaller cover (250x250). 2" Basket appears empty even though you have items in it.”

Helpful Report

Posted 3 years ago

Good morning James, Thanks for your honest feedback, I'm sorry to hear of the problems encountered when on our website. These two pointers have been flagged already with our tech team so thanks for bringing this to our attention. If we can assist further, please do let us know at support@modafurnishings.co.uk Robyn @ Moda

Posted 3 years ago

“.”

Helpful Report

Posted 3 years ago

Hi Andy, Thanks for your positive review. If you do require any further assistance please do contact us at support@modafurnishings.co.uk Robyn @ Moda

Posted 3 years ago

“Our furniture was delayed by 2 months but did arrive and is as good as it looked in the showroom. Admin staff were knowledgable and courteous whenever I called for an update. Louis and Anthony who delivered the furniture were very professional and helpful.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave your feedback. I am very sorry to hear your order encountered a delay but I'm very pleased to hear this has now arrived and you are happy with the quality of the furniture. I will ensure your feedback is passed through to the team members in question! Robyn @ Moda

Posted 3 years ago

“Gorgeous set in clearance. Pip and Matt were helpful and gave great advice. Delivery guys could not have been more helpful.”

Helpful Report

Posted 3 years ago

Hi Helen & Al, Thanks for your 5* review :) I'm pleased to hear the staff you dealt with provided great customer care! Robyn @ Moda

Posted 3 years ago

“I paid £99 for the installation and put the furniture together which they did not do. The cushions that they supplied were dirty which they would supply but also mentioned that I could wash them, The lounge suite was delivered on August 21 and up to now I still haven't received the replacement cushions. I have emailed several times to return the suite but they tell me I am out of time and the cushions are still being delivered.”

Helpful Report

Posted 3 years ago

Good afternoon Mrs Carpenter, Thank you for your feedback and for taking the time to speak to me on the telephone, an email will follow through to confirm the next steps. Kind regards Robyn @ Moda

Posted 3 years ago

“Great prices and service”

Helpful Report

Posted 3 years ago

Hey, Thanks for the great feedback, this is brilliant to see! Robyn @ Moda

Posted 3 years ago

“Visited on the 01.12.21. From the start the Moda guy was really pleasant and very helpful in finding the items we wished to purchase. Nothing was too much trouble and he made our visit worthwhile. We have bought patio furniture from the company in the past and the experience is excellent. Recommended to our family and friends.”

Helpful Report

Posted 3 years ago

Hi Dave, It's great to see your 5* review, I'm very pleased to hear you had a great experience with us and even better that you are a returning customer of ours :) We hope to welcome your friends and family in the future! Take care, Robyn @ Moda

Posted 3 years ago

“I bought a table from Matt and Pip this morning. They were extremely helpful, nothing was too much trouble. They loaded it into my car with easy and was extremely pleasant. I can’t wait to come back for my garden furniture. Thank you very much”

Helpful Report

Posted 3 years ago

Hi Rachel, It's great to see your review, so thanks for this! Customer satisfaction is our main aim so I'm pleased to see Matt and Pip gave great customer service. We hope you are happy with your new table and cant wait to greet you back in the future :) Robyn @ Moda

Posted 3 years ago

“Excellent customer service and delivery service. Quality furniture specialist in luxury rattan and contemporary products. I purchased luxury rattan garden furniture in 2019 and following winter I simply hosed down the furniture and it cleaned up to perfectly. Highly recommended.”

Helpful Report

Posted 3 years ago

Hello Sharon, Thank you for taking the time to leave such great feedback about your positive experience with us, I'm ever so happy to hear you are still enjoying your garden furniture :) If you need anything further in the future please do let us know! Robyn @ Moda

Posted 3 years ago

“Matt was great,highly recommend moda.”

Helpful Report

Posted 3 years ago

Hi, Thanks for your 5* feedback, this is great to hear :) Robyn @ Moda

Posted 3 years ago

“Good service in store - delivery missing an item but quickly resolved.”

Helpful Report

Posted 3 years ago

Hey. Thanks for your kind, honest review. I'm very sorry to hear an item was missing from your order but I'm now very pleased to hear this was resolved immidialtey! If you need any further assistance in the future please don't hesitate to contact us. Robyn @ Moda

Posted 3 years ago

“Paul and Mike delivered and built our table which was exchanged due to age and they were both super helpful and completed the task without complaint. They kept me updated with the delivery on route and dismantled and built the new table quickly and efficiently.”

Helpful Report

Posted 3 years ago

Hey Wendy, Thanks for your great feedback! We are very happy to hear your delivery went ahead as planned and if you need anything further in the future please do let us know :) Robyn @ Moda

Posted 3 years ago

“Fantastic service from Pip and Matt. Knowledgeable, helpful and friendly. We got a bargain!”

Helpful Report

Posted 3 years ago

Good afternoon Helen & Al, Thanks for taking the time to leave such a positive review, we are pleased to hear you had a great experience with us and we do hope you enjoy your new furniture for many years to come! Robyn @ Moda

Posted 3 years ago

“Matt was great thanks”

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Posted 3 years ago

Hi Fatoumata, It's great to see your review so thank you for this :) Robyn @ Moda

Posted 3 years ago

“good web site”

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Posted 3 years ago

Hello George, Thanks for the 5* review, we are pleased to hear you like our website! Robyn @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,353 reviews