Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,354 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,354 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

Write Your review

Tell us how Moda Furnishings UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Danny N & Mark C this morning, to rectify an issue with our new firepit table (in therain too!)”

Helpful Report

Posted 4 years ago

Have a great summer in your outdoor space with your new, luxury Moda furniture! Thank you for a 5 star review :) Joe K @ Moda

Posted 4 years ago

“Moda provided an excellent service And their delivery men Paul and Peter Were 5 Star. I would definitely recommend and use Moda in the future.”

Helpful Report

Posted 4 years ago

Thank you for such a great review, R! I hope you have an amazing time enjoying your new, luxury Moda furniture! Joe K @ Moda

Posted 4 years ago

“Lewis C and Damien B were early, quick, efficient, friendly and it was all sorted in a flash.”

Helpful Report

Posted 4 years ago

Great to hear the delivery team provided such excellent service! Have a great summer! Joe K @ Moda

Posted 4 years ago

“Pleased with the service provided by the staff and delivery team. One plastic foot missing on our coffee table but Moda immediately agreed to send a replacement.”

Helpful Report

Posted 4 years ago

Thank you for your review! I am glad our dedicated customer service team assisted you swiftly and efficiently. Have a lovely summer and enjoy :) Joe K @ Moda

Posted 4 years ago

“Rob and George have just delivered my new furniture - what an excellent team of delivery guys they are, friendly, knowledgeable and smiley guys! Just waiting for some good weather now to be able to unpack and put my new furniture out in the garden 😎”

Helpful Report

Posted 4 years ago

Fingers crossed for some warmer weather soon! Have a great summer and enjoy! Thank you for the great review. Joe K @ Moda

Posted 4 years ago

“So impressed with the delivery and assembly service from Moda. Paul and Pete were very professional and the added service was well worth it! Furniture looks fabulous, all we need now is sunshine to truly test it!”

Helpful Report

Posted 4 years ago

I am sure your new, luxury furniture looks amazing in your outdoor space! Have a great summer and enjoy it :) Joe K @ Moda

Posted 4 years ago

“Cushions delivered last week making up our order. Terry and Jason T were very helpful and cheery on a wet morning! Making up for the somewhat lacking customer service received when establishing the need for the missing seat cushions . LS”

Helpful Report

Posted 4 years ago

“Furniture just turned up it looks great better than on the web site The 2 delivery guys were great and put it all together and took all the packaging away thanks James and John also thanks Moda you delivered it when you said very happy customer”

Helpful Report

Posted 4 years ago

Thank you for the 5 star review! So happy to hear you are loving your new furniture from us! Have a lovely summer enjoying it. :) Joe K @ Moda

Posted 4 years ago

“Delivery made by Jason G and Damian C who were very friendly and helpful. Called ahead of time and left everything near and tidy.”

Helpful Report

Posted 4 years ago

Thank you for your comments and positive feedback. Amelia @ Moda Furnishings

Posted 4 years ago

“Love my new furniture, Rob and George did a fantastic job putting it together and demonstrating how everything works, what lovely men ☺️ Thank you.”

Helpful Report

Posted 4 years ago

Thank you for a lovely review, J! Glad to hear you enjoyed the advantages of having our platinum delivery service :) Joe K @ Moda

Posted 4 years ago

“I am delighted with my new moda furniture. Customer service staff have been helpful throughout. I opted for my order to be constructed upon delivery and this was extremely well done by Andy and Bugdan.”

Helpful Report

Posted 4 years ago

Providing exceptional customer service is something that we are really proud of, so I am happy to hear you received such great service from the Moda team! Have a lovely summer. Joe K @ Moda

Posted 4 years ago

“As always, everything went very smoothly, from ordering to speaking with customer service and through to delivery where Mark K & Mark C couldn’t do enough for you.”

Helpful Report

Posted 4 years ago

Thank you for your comments and positive feedback. Amelia @ Moda Furnishings

Posted 4 years ago

“Mark K and Mark C were very polite, professional and efficient. Love our new Moda furniture. Can’t wait to get in the sun and enjoy.”

Helpful Report

Posted 4 years ago

Thank you for your comments and positive feedback. We appreciate your review. Amelia @ Moda Furnishings

Posted 4 years ago

“You delivery drivers, Louis and Anthony were excellent. Very courteous, speedily assembled the furniture as we wanted it and took away the waste. They also showed us how to use the fire and helped deal with the missing piece. Would recommend them!”

Helpful Report

Posted 4 years ago

Our friendly and helpful delivery team are on hand to assist in anyway they can :) Have a lovely summer and thank you for the great review. Joe K @ Moda

Posted 4 years ago

“You delivery drivers, Mark K and Terry were excellent. Very courteous, speedily assembled the furniture as we wanted it and took away the waste. Would recommend them!”

Helpful Report

Posted 4 years ago

Thank you for the great review! Our platinum delivery service means you can sit back and relax whilst our dedicated delivery team assemble the furniture for you and remove any packaging :) Joe K @ Moda

Posted 4 years ago

“Looks amazing, great service and would highly recommend the platinum service. Did a great job of setting up the furniture.”

Helpful Report

Posted 4 years ago

Thank you for your positive comments and feedback. We appreciate your review. Amelia @ Moda Furnishings

Posted 4 years ago

“Your guys that came today were very helpful and did a good job! prior to today we have been very disappointed, you have sent out orders with out checking what is in the boxes. We have had missing parts and damaged components !! You have also sent fitters with the wrong parts. Overall the management side of your business is very poor and considering what you are charging I feel we should be compensated.”

Helpful Report

Posted 4 years ago

“Moda delivery team Alex & Theo visited yesterday. They called in advance and arrived on time, their manner was polite and friendly and not only completed the exchange but answered questions relating to other products. Moda after sales care is the best we have experienced in many years.”

Helpful Report

Posted 4 years ago

It is so great to hear the whole Moda team provided exceptional service, as this is something we are really proud of. Have a lovely summer enjoying your new, luxury Moda furniture! :) Joe K @ Moda

Posted 4 years ago

“Excellent and efficient service”

Helpful Report

Posted 4 years ago

Thank you for your positive feedback. Amelia @ Moda Furnishings

Posted 4 years ago

“I was really pleased with my Moda Talia 2g furniture, it looks fantastic in my garden. I was sent a message to give me a rough delivery slot and then a phone call to confirm when 30 mins away. Damion. C and Jason. G delivered and assembled my furniture and removed all of the packaging to a very high standard. I am extremely pleased I chose Moda for my garden furniture”

Helpful Report

Posted 4 years ago

It is great to hear you are so happy with your new, luxury furniture. I am sure your Talia set looks great in your outdoor space! Have a great summer :) Joe K @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,354 reviews