Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,353 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Moda Furnishings UK 1 star review on 18th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery guys excellent!”

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Posted 3 years ago

“Good quality,stylish furniture”

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Posted 3 years ago

“Ordered a large black rattan storage unit to house our garden sofa cushions . The box is roomy and well made, it was easy to order online and as it was in stock was delivered the following week. Pete & Paul delivered this to us on time and were extremely pleasant and very helpful .”

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Posted 3 years ago

“Great product! Delivery was on time and the operatives were knowledgeable, polite and friendly Great service by Lewy and Rob T I would not hesitate to recommend them and Moda to anybody”

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Posted 3 years ago

“Collection of a faulty footstool Driver phoned me & let me know what time Arrived on time Drivers names Rob T & Levy”

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Posted 3 years ago

“Just received a delivery from Moda. I had the pleasure of meeting two absolute gents Terry S and Dave H. Very impressed with the service they provided and how the represented Moda 5*”

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Posted 3 years ago

“From the start in the show room with Nadine to delivery from Lewy and Rob T we had a fantastic service and they could not do enough for us. Thank you so much we love our new furniture”

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Posted 3 years ago

“I was really impressed with Moda from start to finish. The store staff at Manchester were incredibly helpful and the delivery guys equally so. Great service and great product I would highly recommend.”

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Posted 3 years ago

“Pete and Paul were very pleasant .”

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Posted 3 years ago

“Quick and efficient delivery / installation. Delivery team had friendly attitude (John & Garry)”

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Posted 3 years ago

“From the start in the show room with Nadine to delivery from Lewy and Rob T we had a fantastic service and they could not do enough for us. Thank you so much we love our new furniture”

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Posted 3 years ago

“Lovely furniture, great service. Delivery lads Pete and Paul were wonderful. Knowledgeable and friendly.”

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Posted 3 years ago

“Had a table replaced today from moda. Delivery was very quick and efficient. Lewy and Rob T were very polite and friendly and carried out their work very efficiently. Great service”

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Posted 3 years ago

“The delivery guys David R and Lee G were extremely professional taking the furniture off the van and placing it in the appropriate place. They were both very polite, communicative and timely. They also gave updates when they were nearby prior to drop off. One small item of furniture was not delivered at the time but the drivers found it under other furniture and have arranged for it to be dropped off by courier. Both obviously committed to providing a very good service. Thank you.”

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Posted 3 years ago

“Pleased with the furniture, delivered as expected, with friendly delivery men,nice showroom and staff at Chelmsford”

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Posted 3 years ago

“Shaun and Rob T provided a very quick and friendly delivery service”

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Posted 3 years ago

“Terry S and Dave H were very efficient and provided a nice, friendly service. Highly recommend!”

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Posted 3 years ago

“Terry S and Dave H were very professional and friendly. Setting up and moving our furniture around until we found the perfect spot was no trouble to them. They wanted to leave us feeling 100% happy. And that we were.”

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Posted 3 years ago

“Really professional, smiley, happy people. Appreciated carrying the furniture down the other end of the garden. Cheers Mark and Brian 👍”

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Posted 3 years ago

“I don't normally leave reviews, but in this case, I felt I had too. Having ordered several large items from you in the past. Your delivery services are exceptional as all the reviews say. However, your after-care customer services are shocking, the Fire Pit table you delivered in December was not opened and erected until April when the weather permitted. The thermocouple on the Fire pit was actually broken, your customer service reply was: Unless damage is reported with 48 hours of delivery, you warranty will be invalid. I think this is something that all your customers should be made aware off.”

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Posted 3 years ago

Good afternoon Paul, Thank you for your feedback which I am very sorry to learn about. I have tried to call you however a voicemail was left and an email followed so it would be great to speak with you to discuss this further. Kind regards Robyn @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,353 reviews