Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,353 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought my furniture 6 years ago and when it had a defect, I was initially upset and thought I’d have to buy a new set. But little did I know it came with a 7 year warranty. The customer service team contacted me, arranged for a full replacement of unit. Kept me updated of delivery times and today Louis & Anthony came and set up everything and took the old set away. They were not phased by the poor access or delivery restrictions and were very polite, professional and cleaned everything away. Would highly recommend Moda for their warranty alone. Rare for furniture which is open to the elements and weather. Very happy customer”

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Posted 3 years ago

“All round great staff and service. Pip and Gary great in the showroom. Delivery drivers extremely helpful too !!”

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Posted 3 years ago

“Great delivery service”

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Posted 3 years ago

“Excellent service assembling outdoor furniture, very efficient definitely worth paying for this to be done. Quality furniture and quality service.”

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Posted 3 years ago

“Great lads Leon and nyle. Checked all was ok with furniture, left clean n tidy, superb!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Very efficient service from the Delivery Dept. Thanks Mark and Danny!”

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Posted 3 years ago

“Leon and Nyle delivered first thing this morning and were very friendly and helpful thanks lads 👍”

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Posted 3 years ago

“Excellent service and communication throughout. Very pleased with our furniture too”

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Posted 3 years ago

“Excellent delivery by Pete and Paul”

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Posted 3 years ago

“I’m very pleased with my furniture Even though one of the chairs was faulty I sent a email and picture and was sent a new one in know time”

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Posted 3 years ago

“Hi. Mark and Lewis just delivered new table top. Great guys, really helpful and tidy”

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Posted 3 years ago

“A great and friendly company. Sorts any issues out as promptly as possible. Delivery drivers always friendly and helpful.”

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Posted 3 years ago

“Excellent service very friendly and professional.”

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Posted 3 years ago

“A great and friendly company. Sorts any issues out as promptly as possible. Delivery drivers always friendly and helpful.”

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Posted 3 years ago

“Excellent service from Rob and John this morning very polite and efficient at their job.”

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Posted 3 years ago

“Very helpful guys who came on second delivery poor communication as no setup done on first delivery need better communication between store and delivery team”

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Posted 3 years ago

“Excellent thanks”

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Posted 3 years ago

“Friendly and willing to help. Cleared all rubbish and helped with weather covering the furniture. Thank you”

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Posted 3 years ago

“Danny and Mark were very hasty and good at delivering my furniture I haven’t open the boxes to inspect it yet but I’m sure it will be fine as it’s nearly winter now thank you”

Helpful Report

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,353 reviews